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ZEN Rooms Near BCS Mall Penuin

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ZEN Rooms Near BCS Mall Penuin

Reception
Standard Double Room
Reception
Exterior
Standard Double Room

Reviews

6.8 out of 10

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Komp. Penuin Centre, Blok OB No. 1 -7, Batam, Batam Island, 29211
  • BCS Mall
    4 min walk
  • Grand Batam Mall
    11 min walk
  • Nagoya Hill Mall
    19 min walk
  • Batam Batu Besar (BTH-Hang Nadim)
    24 min drive

Room options

Standard Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

About the area

Batam

With a stay at ZEN Rooms Near BCS Mall Penuin in Batam, you'll be a 4-minute drive from Nagoya Hill Mall and 7 minutes from Batam Centre Ferry Terminal. .This hotel is 2.7 mi (4.4 km) from Harbour Bay Ferry Terminal and 0.2 mi (0.3 km) from BCS Mall.

What's nearby

  • BCS Mall - 4 min walk - 0.4 km
  • Grand Batam Mall - 11 min walk - 1.0 km
  • Nagoya Hill Mall - 19 min walk - 1.6 km
  • Harbour Bay Ferry Terminal - 6 min drive - 4.4 km
  • Batam Centre Ferry Terminal - 7 min drive - 7.0 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 24 min drive

Restaurants

  • ‪De Loving Heart - ‬5 min walk
  • ‪Kangen Café - ‬5 min walk
  • ‪Pelangi Kopitiam - ‬3 min walk
  • ‪Kopitiam Long Shu Siah - ‬2 min walk
  • ‪Citra Pempek - ‬5 min walk

About this property

ZEN Rooms Near BCS Mall Penuin

Hotel in Batam with free breakfast and airport shuttle service
ZEN Rooms Near BCS Mall Penuin offers 10 air-conditioned accommodations with safes and hair dryers. 20-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

Make yourself at home in one of the 10 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. A complimentary local cuisine breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary local cuisine breakfast is served each morning between 8:00 AM and 10:00 AM.
ZEN Rooms Near BCS Mall Penuin has a restaurant on site.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM–10:00 AM
  • 1 restaurant
  • 24-hour room service

Family friendly

  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk

Business services

  • A meeting room

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Soap
  • Towels

Entertainment

  • 20-inch flat-screen TV
  • TV channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 200000.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 200000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 200000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

ZEN Rooms BCS Mall Penuin Hotel Batam
ZEN Rooms BCS Mall Penuin Hotel Batam
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ZEN Rooms Near BCS Mall Penuin Hotel
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ZEN Rooms Near BCS Mall Penuin Hotel Batam

ZEN Rooms Near BCS Mall Penuin Reviews

Reviews

6.8
Rating 10 - Excellent. 2 out of 25 reviews" "
Rating 8 - Good. 14 out of 25 reviews" "
Rating 6 - Okay. 4 out of 25 reviews" "
Rating 4 - Poor. 3 out of 25 reviews" "
Rating 2 - Terrible. 2 out of 25 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Siow Har

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to 2 shoppg malls + nice and friendly staffs
Service was amazing from front line recep, Ms Dewi. So friendly, bubbly and helpful. The hotel is at a back lane, but pretty near to both shopping malls; BSC and Grand Batam Mall. Beddings in the room are pretty comfy (for me).
Stayed 1 night in Feb 2020

8/10 Good

Philip Poh Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location & easily accessible
The checkin was prompt & efficient, front desk staff are friendly & helpful. The location is close to local eateries & malls are within walking distance. Only 20 minutes by taxi to Batam Center Ferry.
Stayed 1 night in Dec 2019

8/10 Good

Mohamed

Liked: Staff & service, property conditions & facilities, room comfort
Short Getaway
Overall was good. Front desk office Miss Dewi kind and helpful.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Overall, the location of this hotel is very convenient to the mall and market. The room is very clean and comfortable but the room is assigned to us that the window is block by the adjacant building. Worst that noise was generated throughout the night, think from should be air con compressors. Please avoid staying at room 106. Thanks!
Stayed 2 nights in Apr 2019

8/10 Good

Jeris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Room cleanliness and amenities, staff service and location were good. Water temperature couldnt stay got or cold for long, ofte too hot or too cold but was okay, haha. Room was spacious and bright. A stone's throw to local food in the vicinity, as well as BCS Shopping Mall.
Stayed 2 nights in Mar 2019

6/10 Okay

Chee

Liked: Cleanliness, property conditions & facilities, room comfort
Fanastry
The rooms was not ZEN rooms
Stayed 1 night in Feb 2019

8/10 Good

Ler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location hotel
Great location for a weekend escape for food and shopping , staffs are friendly , room is clean and comfort also................overall good choice if you need to escape for foodies and shopping the location is great.
Stayed 2 nights in Feb 2019

6/10 Okay

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When booking is city view . When staying in the room that no city view.
Stayed 2 nights in Feb 2019

8/10 Good

Shahirah

Liked: Staff & service, room comfort
All else is great except for the water heater in the shower which temperature isn’t constant - hot 1 minute, cold in the next. Room carpet is dirty, along with coakcroach sightings. But overall, the hotel was comfortable for our stay.
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
The hotel is surrounded with food stalls - Chinese n Halal food. Traffic flow along the hotel is heavy causing noise. Breakfast has wide spread of dishes to use. Replenishment is fast by the staff. Cleanliness of carpet in the room is unclean. Overall facilities are ok. Mini bar has alcohol drinks (beer) offered in the room at a rate. There are karaoke rooms in the other wing. Front desk staff did not ensure room is set as per the booking even after confirming during early check in. The other surprise n shocking encounter was that the housekeeping staff can enter the room to change from 2 single beds to double bed n adding extra bed when I am not in the room. I did emphasize to wait for my return as I left the hotel as my personal belongings are already in the room.
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Room comfort
We didnt get t room as u promise in t website pic shown.
Stayed 2 nights in Dec 2018

4/10 Poor

S

Liked: Staff & service
Disliked: Room comfort
I booked for a double bed smoking room. Upon checked it, realised i was given a non smoking room. It was a twin beded room. Two beds joint together and the power switch in middle of the bed head. Its not comfortable at all. Bathroom blinds dropped when I tried to bring it down. First and last stay for me.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service
Poor Housekeeping. Cannot speak English.
Had a bad experience with hotel reception at check out. They insisted we took their towel. But even after checking our bags, they still couldn’t find anything. The situation was impossible to explain because out of all their staff, only 2 or 3 could speak English. Still delayed us for another 30min after checking our bags, and we could only leave because we had a ferry to catch.
Stayed 2 nights in Nov 2018

8/10 Good

Andrew

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Comfortable room in good location near to Mall with restaurants and shops.
Stayed 3 nights in Aug 2018

8/10 Good

Seow Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Batam City Hotel
Its my 3 booking with Hotel.com to stay at Batam City Hotel.Convenient location. Lots of nice food at A2 food court which is about 3 mins walk from hotel. Beside food court is the Batam City shopping centre. Staff was vey good and helpful.Request for late check out as my friend was not feeling well and my ferry time is at 5pm.staff allow us to stay till 3pm to let her rest. Will definately go back again.
Stayed 2 nights in Oct 2018

4/10 Poor

Alimah, Singapore

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
The room smell cigarette. Found one cockroach while sitting on the black sofa.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Value for Money
Rooms are good size for the rate. Good amenities near Mall.
Stayed 1 night in Jun 2018

8/10 Good

Chee

Liked: Cleanliness, property conditions & facilities, room comfort
Fanasty
Zena room is spaces clean and comfortable good location easy excess to amerity and foods
Stayed 1 night in May 2018

8/10 Good

DAVID LIM, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Love the location. Near to BCS, eateries, local market etc. Staff from check-in to porters were all very helpful. The oproblem is when taking a shower it turns hot and then to cold every 5 seconds
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gd
The hotel was clean and breakfast ok. Only the construction outside and was noisy