6/10 Okay
Yew Ghee
12 Sept 2024
Went into hotel room ,open the aircon and waited for 20min ,totally not cold .went to reception and ask then they assign the technician maintenance and adjust the opening of the aircon.say have to wait 45min to cool .waited 45min and still very stuffy.Went to reception and ask for room change .The staff not very polite and say must ask manager ,give us the number to call .The manager speak more politely and say need ask management.Finally after 2 hrs plus in total manage to change to different room.Not a nice experience overall.Luckily the top management cater to customer request which is a plus point.
Yew Ghee
Stayed 1 night in Jul 2024