4/10 Poor
Karen
Business traveller
29 Aug 2025
Liked: Staff & service
I was not made aware of extensive works happening and put in a room next to the building site. Staff were very friendly and helpful moving me to a quieter room to work. Reception took a full paymet on arrival despite teh fact I had already paid online so I am awaiting the release of teh pre-authorisation; almost £400! First evening there was no chicken available on teh menu and when I asked I was told it wasnt popular so they were removing it from menu when they got new printed. Ordered an alternative of meatballs which quite frankly were just balls of mush liek babyfood. It was so bad I had a sandwich the following day but even that was not as the menu said, with egg mayo instead of standard mayonaise as stated; that being said it was a good sandwich. In the evening I ordered just sticky toffe pudding but Tiramisu arrived, when pudding came as ordered it didnt have the ice cream. All in all the food was dreadful of an evening which let down the whole stay when you are there working and not being a driver to remote to walk out for dinner. I wouldnt stay again.
Karen
Stayed 2 nights in Aug 2025






















