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The Charles Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Charles Hotel

Front of property
Staircase
Interior entrance
Exterior
3 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
One Bennett Street, Cambridge, MA, 02138
  • Harvard University
    2 min walk
  • Harvard Square
    5 min walk
  • Boston University
    4 min drive
  • Boston, MA (BOS-Logan Intl.)
    19 min drive

Room options

View all photos for Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Chancellors)

Suite, 1 King Bed (Chancellors)

Suite, 1 King Bed (Chancellors)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible

1 bedroom, premium bedding, down duvets, minibar

Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Deans)

Suite (Deans)

Suite (Deans)

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Fellows)

1 bedroom, premium bedding, down duvets, minibar

Suite, 1 King Bed (Fellows)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

Sheraton Commander Hotel

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Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (308)
The price is NZ$471
for 1 night
includes taxes & fees
8 Dec - 9 Dec
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About the area

Cambridge

A stay at The Charles Hotel places you in the heart of Cambridge, a 1-minute drive from Harvard University and 6 minutes from Fenway Park. .This spa hotel is 3.5 mi (5.6 km) from Boston Museum of Fine Arts and 3.6 mi (5.7 km) from Hynes Convention Center.

What's nearby

  • Harvard University - 2 min walk - 0.2 km
  • Harvard Square - 5 min walk - 0.4 km
  • Fenway Park - 6 min drive - 4.9 km
  • TD Garden - 8 min drive - 6.2 km
  • Boston Common - 9 min drive - 7.4 km

Getting around

  • Union Square Station - 5 min drive
  • Harvard Square Station - 5 min walk
  • Logan International Airport (BOS) - 19 min drive

Restaurants

  • ‪Russell House Tavern - ‬4 min walk
  • ‪Felipe's Mexican Taqueria - ‬4 min walk
  • ‪Pinocchio's Pizza & Subs - ‬3 min walk
  • ‪Charlie's Kitchen - ‬1 min walk
  • ‪Tasty Burger - ‬4 min walk

About this property

The Charles Hotel

Riverfront Cambridge hotel in West Cambridge with 3 restaurants
The Charles Hotel offers 303 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 50-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 303 guestrooms featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have deep soaking bathtubs and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite with American cuisine at Henrietta's Table, one of the hotel's 3 restaurants. Relax with a refreshing drink at one of the 3 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Cambridge? This hotel has 17997 square feet (1672 square meters) of space consisting of conference space and 18 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
Henrietta's Table - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Noir Bar - This cocktail bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Bar Enza - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Regattabar Jazz Club - This bar specializes in American cuisine and serves light fare only. Reservations are required. Open select days.
Pronto - This bistro specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Filipino, French, Hindi, Indonesian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (USD 50.00 per day)
  • Covered valet parking on site (USD 55.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11 AM: USD 10-40 for adults and USD 10-40 for children
  • 3 restaurants
  • 3 bars/lounges
  • Coffee/tea in a common area

Restaurants on site

  • Henrietta's Table
  • Noir Bar
  • Bar Enza
  • Regattabar Jazz Club
  • Pronto

Things to do

  • 24-hour fitness centre
  • Free bike hire
  • Full-service spa

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge (on request)
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (17997 square feet)
  • Coworking spaces
  • Meeting rooms - 18

Outdoors

  • Outdoor furniture

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 102
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Renovated entire property – August 2021
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 50-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Minibar
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 40 for adults, and USD 10 to 40 for children
  • Covered self parking fee: USD 50.00 per day
  • Covered valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015240490
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Charles Cambridge
Charles Hotel
Charles Hotel Cambridge
Hotel Charles
The Charles Hotel Hotel
The Charles Hotel Cambridge
The Charles Hotel Hotel Cambridge

The Charles Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 737 out of 1008 reviews" "
Rating 8 - Good. 180 out of 1008 reviews" "
Rating 6 - Okay. 49 out of 1008 reviews" "
Rating 4 - Poor. 21 out of 1008 reviews" "
Rating 2 - Terrible. 21 out of 1008 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property was well kept and staff was very friendly.
Stayed 3 nights in Aug 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were upgraded to a bigger room because it was our anniversary which was lovely. We were very disappointed to learn they had converted the appealing former pool room into bedrooms. We had come for that. The room itself had verry little feeling to it. It was comfortable but very corporate. And there is no breakfast for guests . The expensive overdone Henrietta's Table seemed only to open at noon. The decor needs some homey touches.
Stayed 1 night in Aug 2024

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ray

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff
Stayed 2 nights in Aug 2024

8/10 Good

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Prashant, North Caldwell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property right in Harvard Square. Beautifully decorated. Only negatives were a tub that didn’t drain and some low water pressure in the shower. Otherwise a very nice stay and would stay again. Parking garage part of hotel which was very convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful
Stayed 3 nights in Aug 2024

10/10 Excellent

Sindi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert, Malaga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived into Boston via air very early on a Saturday morning. Were hoping to drop our bags at the hotel for the day until we were about to check in later, and instead they checked us in at 8:00 AM! When we checked out at 11:00 am on Sunday, they were more than happy to hold our bags for us until we picked them up at 6:00 pm and headed to the airport. WOW, top notch service. Our first stay at The Charles, won't be our last.
Stayed 1 night in Aug 2024

10/10 Excellent

Terry, Chandler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A first class accommodation and terrific location. Easy access to the T subway to Freedom Trail and a 15-minute taxi ride to Fenway Park.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mickie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Chaohuang

Stayed 1 night in Jul 2024

10/10 Excellent

barbara

Stayed 1 night in Aug 2024

10/10 Excellent

Florian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was excellent in all respects.
Stayed 5 nights in Jul 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upscale hotel that you’re paying for up for
Chic, clean hotel located in a convenient part of Cambridge, but for $650 a night there should be complementary water.
Stayed 1 night in Jul 2024

10/10 Excellent

Arnon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
io
Stayed 2 nights in Jul 2024

10/10 Excellent

Jerrold, Wayland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

8/10 Good

Varun, New Hyde Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean and well kept property in the heart of Cambridge.
Stayed 2 nights in Jul 2024

10/10 Excellent

Chin

Liked: Cleanliness, staff & service, amenities
A friend referred me to the Charles and I’m glad that I booked my stay there. I arrived around 4am the day of my reservation. Even though I had to wait, the staff were nice and I was able to get my room by 9am. Decor is cute in an academic style, and I loved how it was walking distance to the shops and restaurants in Harvard Square. Very convenient to drop my child off for the Harvard summer program. Room service was quick and everyone who helped me was friendly and helpful. I hope to stay there again.
Stayed 1 night in Jul 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well appointed, clean, comfortable and quiet. And it was so convenient to Harvard Square where my meetings were. Walkable to anything I needed. Would highly recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed my stay. The hotel is clean with lots of areas to sit downstairs. There are also relaxing outdoor spaces to grab food and drinks. Convenient location to Harvard and Cambridge shops and restaurants - all within walking distance. Fitness center is new and very well furnished with a variety of strength and cardio machines, including 2 Peloton bikes.
Stayed 3 nights in Jul 2024

10/10 Excellent

Cindy, Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location when visiting Cambridge. The staff were very helpful and the restaurants are good, especially the pie from Henrietta’s.
Stayed 2 nights in Jul 2024

8/10 Good

Julia, Bentonville

Liked: Cleanliness, amenities, property conditions & facilities
Cleaning staff were very friendly and helpful. They did an excellent job cleaning. The front desk didn’t seem as friendly. Door and valet service was friendly and helpful.
Stayed 4 nights in Jul 2024