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Mama Shelter Belgrade

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mama Shelter Belgrade

Exterior
Rooftop terrace
Reception
Exterior
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Gym
  • Room service

Explore the area

Map
Kneza Mihaila 54A, Belgrade, 11000
  • Knez Mihailova Street
    1 min walk
  • Mama Shelter Restaurant Belgrade
    1 min walk
  • Belgrade Dunav Station
    11 min drive
  • Belgrade (BEG-Nikola Tesla)
    31 min drive

Room options

View all photos for Room, 1 King Bed, Terrace (Large Mama)

Room, 1 King Bed, Terrace (Large Mama)

Room, 1 King Bed, Terrace (Large Mama)

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Medium Mama)

Room, 1 King Bed (Medium Mama)

Room, 1 King Bed (Medium Mama)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Large Mama)

Room, 1 King Bed (Large Mama)

Room, 1 King Bed (Large Mama)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (XXL Mama)

Room, 1 King Bed (XXL Mama)

Room, 1 King Bed (XXL Mama)

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Terrace (XXL Mama)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Twin Room, 2 Single Beds (Large Mama)

Twin Room, 2 Single Beds (Large Mama)

Twin Room, 2 Single Beds (Large Mama)

  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Courtyard Marriott Belgrade City Center

Free WiFi
Restaurant
Air conditioning
Gym
4.7 out of 5, Exceptional, (576)
The price is NZ$264
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Courtyard Marriott Belgrade City Center

About the area

Belgrade

With a stay at Mama Shelter Belgrade, you'll be centrally located in Belgrade, steps from Knez Mihailova Street and within a 10-minute walk of Kalemegdan Citadel. .This luxury hotel is 0.4 mi (0.7 km) from Republic Square and 0.4 mi (0.7 km) from National Museum.

What's nearby

  • Knez Mihailova Street - 1 min walk
  • Kalemegdan Citadel - 7 min walk
  • Republic Square - 8 min walk
  • Nikola Tesla Museum - 3 min drive
  • Church of Saint Sava - 4 min drive

Getting around

  • Belgrade Dunav Station - 11 min drive
  • Nikola Tesla Airport (BEG) - 31 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Boutique № 2 - ‬1 min walk
  • ‪Kafeterija | Magazin 1907 - ‬1 min walk
  • ‪Harat's Pub Belgrade - ‬1 min walk
  • ‪Snežana - ‬1 min walk

About this property

Mama Shelter Belgrade

Luxury Belgrade hotel in Stari Grad with a 24-hour fitness center
Mama Shelter Belgrade offers 125 air-conditioned accommodations with laptop-compatible safes and slippers. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 125 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Mama Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Planning an event in Belgrade? This hotel has 2917 square feet (271 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7 AM and 11 AM.
Mama Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Mama Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured self parking on site (EUR 30 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7 AM–11 AM on weekends: EUR 15 for adults and EUR 8 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Mama Restaurant
  • Mama Bar

Things to do

  • 24-hour fitness centre
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (2917 square feet)
  • Meeting rooms - 4

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Fan
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 43-inch smart TV
  • Premium channels

More

  • Desk
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: EUR 39
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 132 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per day
Cribs (infant beds) are available for EUR 5.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 40 per day
  • A tax is imposed by the city: EUR 1.37 per person, per night for adults; EUR 0.68 per night for guests aged 7-15 years old. This tax does not apply to children under 7 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 3)
  • Secured self parking fee: EUR 30 per day
  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: EUR 39 (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers portable visual emergency devices on request at check-in.

We should mention

This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Mama Shelter Belgrade Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 265 out of 391 reviews" "
Rating 8 - Good. 90 out of 391 reviews" "
Rating 6 - Okay. 22 out of 391 reviews" "
Rating 4 - Poor. 6 out of 391 reviews" "
Rating 2 - Terrible. 8 out of 391 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stefan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, rooftop bar, breakfast buffet. Kind and helpful staff. Strongly recommend!
Stayed 3 nights in Sep 2024

10/10 Excellent

Amelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our time at Mama Shelter Belgrade, would definitely stay again. Helpful and friendly staff, fun vibe and perfect location.
Stayed 1 night in Jul 2024

10/10 Excellent

Dmitriy, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2024

10/10 Excellent

Dmitriy, Oxford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem in the city! Perfect location, large rooms - clean and very quiet - attentive staff and excellent amenities. Delicious breakfast with good collection of authentic Serbian dishes. The restaurant is superb - we dined in it 4 times and everything was a hit! I will stay there again in a heartbeat. Zero cons, only pros.
Stayed 11 nights in Jun 2024

6/10 Okay

Moshe, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff. Shower kept flooding the bathroom floor, and there was music noise from the venue below (we were in the park side annex of the hotel). This is a 5-year-old hotel and there were no USB sockets whatsoever in the room!
Stayed 7 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location. The room was beautiful and we had a fantastic view. The staff at reception were friendly and helpful. The bar has a great atmosphere and view.
Stayed 3 nights in Jun 2024

10/10 Excellent

Edvard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooftop bar, booked toors started right in front of the hotel
Stayed 3 nights in May 2024

8/10 Good

Nikola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walkability
Stayed 1 night in May 2024

10/10 Excellent

anat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
At best a 3 star
Hotel is definitely not a four star due to lack of cleanliness. At best a 3 star due to the location and young hip friendly staff. Cleaning staff didnt even bother to clean or remove our trash until we complained the next days. Bathroom had no instructions on whaat is their towel policy and lack of shampoos and shower gels, they infact gave a soap bar. Moreover, we found blood stains on the floor. Wont recommend for kids or toddlers.
Stayed 5 nights in Apr 2024

10/10 Excellent

Valeria, san marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! I'll definitely come back. Best location, great breakfast, nice comfy bed and the staff is trully professional. There is everything you need in one building. Also, I enjoyed walking around the Kalemegdan area. Definitely, it was a great choice for me!
Stayed 9 nights in Mar 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice rooms with nice towels, sheets and pillows. Very good breakfast
Stayed 4 nights in Jan 2024

10/10 Excellent

Eszter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect
Stayed 1 night in Dec 2023

10/10 Excellent

mihailo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this hotel. The location is great. The dining options as well as the breakfast buffet are excellent. The hotel is situated on top of a very modern shopping center with high end stores. It also includes a grocery store, pharmacy, and a Starbucks. Mama Shelter has a very hip and sexy vibe in its interior design and excellent soundtrack that plays throughout the common areas. The stylish rooms are perfectly clean and comfortable with showers that are like a spa experience. Lastly, the staff was beyond fantastic!! They were very friendly, helpful, and professional; especially Jovanka and Radica at the front desk. This was my third time at Mama Shelter. I honestly can’t think of any reasonable criticism. I very much look forward to my next stay at this hotel.
Stayed 7 nights in Nov 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the restaurants and bars that were walkable
Stayed 4 nights in Sep 2023

10/10 Excellent

Anastasiia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very welcoming front desk staff and delicious breakfast. They made sure to accommodate my requests on a short notice. Thank you!
Stayed 3 nights in Sep 2023

8/10 Good

Ms Nastasja

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

8/10 Good

Amreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mama shelter is a great and centrally located place to stay. Great amenities including breakfast and gym. The rooftop bar was a vibe as well. Highly recommend!
Stayed 1 night in Aug 2023

8/10 Good

Arianne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely atmosphere. Room is missing a better closet as well as a better selection of bathroom supplies & toiletries. Other than that, had a great stay. Hotel staff is very friendly and helpful.
Stayed 3 nights in Aug 2023

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mama Shelter Belgrade
Lovely hotel. Really friendly staff. Great bar and food. Room, clean comfy and quiet. My only small complaint would be that the bathroom towels supplied are a quite scratchy. Maybe they need updating or renewing. Other than that, all good!
Stayed 4 nights in Aug 2023

10/10 Excellent

Jelena

Stayed 3 nights in Aug 2023

8/10 Good

Azra

Stayed 1 night in Aug 2023

8/10 Good

Melanie T

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel inside a mall
The hotel was situated inside a mall which was just great as it was close to dining and shopping options. The rooms were comfortable but the daily cleaning was not topnotch especially in the bathroom and I noticed that they were quite frugal with bathroom amenities. Other than that, I would recommend this hotel in Belgrade.
Stayed 4 nights in Apr 2023

10/10 Excellent

Mirza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mama Shelter Belgrade is a place you simply can't go wrong with. Prime location in the heart of the city, amazing staff, great rooms and everything you could wich for while staying in Belgrade. Simply perfect!
Stayed 1 night in May 2023