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Lucky Bansko Aparthotel SPA & Relax

5.0 star property

Photo gallery for Lucky Bansko Aparthotel SPA & Relax

Room
Balcony view
Children's play area - outdoor
Children's play area - outdoor
Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet-friendly
  • Hot tub
  • Room service

Explore the area

Map
4-10 Kir Blago Todev Street, Bansko, 2770
  • Holy Trinity Church
    ‪8 min walk‬
  • Bansko Permanent Icon Exhibition
    ‪12 min walk‬
  • Paisii Hilendarski Historical Center
    ‪12 min walk‬

Room options

View all photos for Standard Apartment

Standard Apartment | Living area

Standard Apartment

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 1 Queen Bed with Sofa bed

Deluxe Apartment, 1 Queen Bed with Sofa bed

Deluxe Apartment, 1 Queen Bed with Sofa bed

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Plus Apartment

Standard Plus Apartment

Standard Plus Apartment

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Executive Apartment

Executive Apartment

Executive Apartment

  • 65 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Luxury Studio

Luxury Studio

Luxury Studio

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Exterior

Saint George Palace

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.4 out of 5, Excellent, (173)
The price is NZ$138
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Saint George Palace

About the area

Bansko

With a stay at Lucky Bansko Aparthotel SPA & Relax, you'll be centrally located in Bansko, within a 5-minute drive of Bansko Ski Resort and Paisii Hilendarski Historical Center. .This family-friendly hotel is 0.7 mi (1.2 km) from House Museum of Neofit Rilski and 0.8 mi (1.2 km) from Holy Trinity Church.

What's nearby

  • Holy Trinity Church - 8 min walk
  • Bansko Ski Resort - 3 min drive
  • Vihren - 3 min drive
  • Bansko Gondola Lift - 3 min drive
  • Ski Bansko - 31 min drive

Getting around

  • Sofia Airport (SOF) - 137 min drive

Restaurants

  • ‪Obetsanova Mehana - ‬12 min walk
  • ‪Lovna sreshta tavern - ‬14 min walk
  • ‪Яница - ‬6 min walk
  • ‪Чеверме (Cheverme) - ‬11 min walk
  • ‪Le Petit Nicolas - ‬13 min walk

About this property

Lucky Bansko Aparthotel SPA & Relax

Family-friendly ski hotel with 3 indoor pools
Lucky Bansko Aparthotel SPA & Relax offers 115 air-conditioned accommodations with minibars and espresso makers. Beds feature down comforters. A pillow menu is available. Satellite television is provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Bansko hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

3 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Lucky Bansko has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 115 air-conditioned rooms featuring minibars and espresso makers. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day on the slopes, you can relax in one of the 3 indoor swimming pools. This hotel also features complimentary wireless internet access, babysitting (surcharge), and an arcade/game room. You'll be on the slopes in no time with the complimentary ski shuttle.
Enjoy international cuisine at Le Bistro, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. Planning an event in Bansko? This hotel has 1722 square feet (160 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Le Bistro - This restaurant specializes in international cuisine and serves lunch and dinner.
Leonardo - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Fondue - This restaurant specializes in fondue. Open select days.
Nutri bar - This cocktail bar is located by the pool. Open daily.
Lobby bar - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

Bulgarian, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free ski shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: BGN 30 for adults and BGN 20 for children
  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Le Bistro
  • Leonardo
  • Fondue
  • Nutri bar
  • Lobby bar

Things to do

  • 3 indoor pools
  • Arcade/games room
  • Archery
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Lifeguards on-site
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • A hot tub
  • Steam room

Family friendly

  • 3 indoor pools
  • Arcade/games room
  • Art supplies
  • Baby bath
  • Babysitting (surcharge)
  • Children's books
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • High chair
  • In-room childcare (surcharge)
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Pushchair

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (1722 square feet)
  • Meeting rooms - 3

Outdoors

  • Lifeguards on site

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 100
  • Step-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of food locally sourced
  • Couples dining
  • Designated smoking areas
  • Fireplace in reception
  • Renovated entire property – September 2023
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV/satellite channels
  • TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of BGN 60 per pet, per day, plus a deposit of BGN 100 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BGN 2.40 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately BGN 30 for adults and BGN 20 for children
  • Airport shuttle fee: BGN 331 per vehicle (one-way, maximum occupancy 8)
  • Pet deposit: BGN 100 per stay
  • Pet fee: BGN 60 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 205368289

We should mention

The seasonal pool will be open from May 15 to September 30
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aparthotel Lucky Bansko
Bansko Aparthotel
Lucky Aparthotel
Lucky Aparthotel Hotel
Lucky Aparthotel Hotel Bansko
Lucky Bansko
Lucky Bansko & Relax Bansko
Lucky Bansko Aparthotel Hotel Bansko
Lucky Hotel Bansko
Lucky Bansko Aparthotel SPA & Relax Hotel
Lucky Bansko Aparthotel SPA & Relax Bansko
Lucky Bansko Aparthotel SPA & Relax Hotel Bansko

Lucky Bansko Aparthotel SPA & Relax Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 96 out of 127 reviews
Rating 8 - Good. 18 out of 127 reviews
Rating 6 - Okay. 8 out of 127 reviews
Rating 4 - Poor. 4 out of 127 reviews
Rating 2 - Terrible. 1 out of 127 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
We were staying in the off season, we had the spa to ourselves and the staff was extra nice and let us check out very late .
Stayed 1 night in Sep 2024

10/10 Excellent

Mariya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always choosing it, because of the super nice staff and cleanliness.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eliza

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, excellent breakfast, the hotel is very attentive to details!
Stayed 1 night in Jun 2024

10/10 Excellent

Ilina

Stayed 2 nights in Aug 2022

10/10 Excellent

Itsik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with fancy suites (two rooms). The rooms are very clean, and every day every guest gets a chocolate ball, and water bottle. The hotel is at the entrance to Bansko a 5-minute drive from the entrance to the Old Center. The hotel has free nearby parking. Not all staff speaks English but everyone is eager to help. Breakfast is rich and very good. There is a spa center, which includes a heated pool, hot tub and saunas.
Stayed 5 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2022

10/10 Excellent

Kirstin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff were a credit to the hotel. Great facilities.
Stayed 5 nights in Feb 2022

10/10 Excellent

Itay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great. A little bit hot in the hotel and in the dining room that it was impossible to eat and enjoy.
Stayed 7 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice. Spa needs extended hours.
Nice, clean rooms and facilities. Buffet breakfast during the weekend was great, it's a shame it wasn't available on Monday where a la carte with significantly smaller choice was offered. Spa closes too early - at 8pm so if you like evening massage they book 6 or 7pm latest which I personally find weird - too early to eat before massage, too relaxed to dress up to go out and eat after. Services should be at least until 10pm.
Stayed 1 night in Oct 2021

10/10 Excellent

Ventsislav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was terrific , the staff was profesional and kind. Recommended with 10 stars
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
smart place to stay in bansko
Comfortable and service oriented hotel outside main center in bansko. excellent offering of transportation to and from ski and city center. good offering of restaurants in or nearby the hotel.
Stayed 7 nights in Jan 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Everything was great with the stay from the room to the frequent shuttle service. Unfortunately I had a ski accident on 31st Dec, which meant not being able to leave the room as per Doctor's instructions. The reception staff didn't show any empathy to find us some dinner on NYE since we couldn't leave the hotel. We tried ordering room service, asking the reception to see if they have any no-shows at one of the 3 restaurants or any places we might be able to order some take out. They simply said they can not help us in anyway here. We had expected a better service from a 5 star hotel when it comes to unforeseen incidents such as this one.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

10/10 Excellent

Moe, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Parents loved it. Amazing service, facilities and perfect location.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

DIMITRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel but...
Our stay was good but on Monday, early in the morning at 8:30 we woke up from drill sound because they propably had repairs. We were never informed about this inconvinience. They could deal with it later. Moreover, the spa area was crowded and you couldn't relax due the bad behaviour of some kids. This is a very good hotel and I feel sorry because the quality isn't like it used to be. If you make more rooms for more visitors then you have to expand the facilities like the pool and the spa area.
Stayed 3 nights in Mar 2019

10/10 Excellent

esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
A lot of child in spa center .there was a lot of lightning in spa center. The water in cold pool it was dirty..
Stayed 4 nights in Mar 2019

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2019