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Hempstead House Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hempstead House Hotel

Indoor pool, seasonal outdoor pool, pool loungers
Exterior
Indoor pool, seasonal outdoor pool, pool loungers
The Ashby Suite
Terrace/patio

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Gym
  • Spa
  • Bar
  • Breakfast included
  • Room service

Explore the area

Map
London Road, Bapchild, Sittingbourne, England, ME9 9PP
  • Sittingbourne and Kemsley Light Railway
    4 min drive
  • The Cherry Tree
    2 min drive
  • Teynham Station
    3 min drive
  • London (SEN-Southend)
    91 min drive

Room options

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

  • 22.78 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

  • 17.98 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for The Ashby Suite

The Ashby Suite | Living area

The Ashby Suite

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

  • 15.97 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 11.76 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Sittingbourne

Located in Sittingbourne, Hempstead House Hotel is in a rural location, within a 5-minute drive of Sittingbourne Golf Centre and Sittingbourne Heritage Museum. .This spa hotel is 2.1 mi (3.4 km) from Sittingbourne and Kemsley Light Railway and 2.7 mi (4.3 km) from AquaManda.

What's nearby

  • Sittingbourne and Kemsley Light Railway - 4 min drive
  • Shepherd Neame Brewery - 9 min drive
  • Leeds Castle - 17 min drive
  • Elmley National Nature Reserve - 24 min drive
  • Whitstable Beach - 27 min drive

Getting around

  • Teynham Station - 3 min drive
  • Gatwick Airport (LGW) - 75 min drive

Restaurants

  • ‪Lucky House - ‬2 min drive
  • ‪Lateef Restaurant - ‬4 min drive
  • ‪Empress of India - ‬3 min drive
  • ‪Crispin's Fish Bar - ‬2 min drive
  • ‪Dover Castle Inn - ‬3 min drive

About this property

Hempstead House Hotel

Hotel in Sittingbourne with 2 restaurants and a full-service spa
Hempstead House Hotel offers 34 accommodations with coffee/tea makers and bathrobes. These individually decorated and furnished accommodations include desks. Digital television is provided.

Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

AquaManda Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 34 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, a hair salon, and wedding services.
Enjoy French cuisine at Lakes Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and luggage storage. Planning an event in Sittingbourne? This hotel has 2519 square feet (234 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary English breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Lakes Restaurant - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Brasserie - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free English breakfast available 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Lakes Restaurant
  • Brasserie

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Conference space (2519 square feet)
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Heating

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: GBP 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Children under 16 years old are not allowed in the fitness facilities, health club or pool.

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.00 per night
Cribs (infant beds) are available for GBP 10 per night

Payment types

Important information

Optional extras

  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Rollaway bed fee: GBP 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Hempstead House Hotel
Hempstead House Hotel Sittingbourne
Hempstead House Sittingbourne
Hempstead Hotel Sittingbourne
Hempstead Hotel Sittingbourne
Hempstead House Hotel Hotel
Hempstead House Hotel Sittingbourne
Hempstead House Hotel Hotel Sittingbourne

Hempstead House Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 344 out of 539 reviews" "
Rating 8 - Good. 153 out of 539 reviews" "
Rating 6 - Okay. 29 out of 539 reviews" "
Rating 4 - Poor. 7 out of 539 reviews" "
Rating 2 - Terrible. 6 out of 539 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
We had a wonderful stay, from the moment we walked in we were greeted & made most welcome by a gentleman, he offered to help with our luggage & also showed us to our room which was lovely & spotless. Everything about this hotel is 5 stars. The staff are a credit to the hotel, they are so welcoming and friendly and nothing is too much trouble, this without a doubt adds to the enjoyment to our stay. The food in the hotels Lakeside restaurant is superb. We cannot wait to return. Thank you for our wonderful stay.
Stayed 2 nights in Sep 2024

8/10 Good

Carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Craig

Long weekend stay
Enjoyed the hotels location and it was clean and tidy throughout. I wouldnt rate it as highly as other venues i have stayed at because it lacked some of the elements of a luxury hotel such as some of the staff seemed less helpful than others and the older side of the hotel could do with some tlc in places. A touch overpriced in my view but overall ok.
Stayed 2 nights in Sep 2024

8/10 Good

Nyomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

NADER

Travelled with family
Liked: Amenities
I was very disappointed with 2 things, during my 3 nights stay 1. Towels never been charged. 2. Never got my omelette despise waiting for 30 minutes. Thus I never had breakfast at the hotel during the 3 days stays.
Stayed 9 nights in Sep 2024

2/10 Terrible

Martin

Travelled with partner
Disliked: Amenities, property conditions & facilities
Cramped attic room that was unfit for purpose as you could not walk round the bed safely or in an upright position.
Stayed 1 night in Sep 2024

10/10 Excellent

Chris Olds

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing hotel, lovely. Friendly staff and good prices . Spa is excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Roshni

Stayed 1 night in Aug 2024

10/10 Excellent

steven

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An excellent place to stay. Staff go above and beyond to make your stay a one to remember.
Stayed 1 night in Aug 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel. Friendly staff, great food and amenities. Room was spacious and clean. The only gripe we have is the farm smell that we couldn't seem to get to grips with.
Stayed 1 night in Aug 2024

8/10 Good

Sophie

Liked: Staff & service, property conditions & facilities
Enjoyable stay
We booked this hotel as it has a lift and my wife has trouble with stairs. Unfortunately our room was in part of the hotel that didn’t have a lift. We should have asked for a different room but we didn’t and that was our fault. The restaurant staff were all very friendly and looked after us well. The food was well cooked and extremely tasty. The spa was very nice. The room we were in could have done with a clean around the windows where there were quite a few cobwebs and dead flies. The pillows weren’t very comfortable. They could do with replacing. Our stay overall was very enjoyable and we would go back.
Stayed 1 night in Aug 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely stunning, beautiful hotel, very clean and grounds, all staff are polite helpful and friendly. Food was excellent. The gym is small but great for us. Definitely will stay here again.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jasmine

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We stayed here as our first night off as mum and dad so was hoping for a good nights sleep. Was firstly disappointed with the greeting we received. We were not shown to our room just told where to go in this massive house we had never been in before !! The room was dark smelled dusty. Was woken up at 4am by stairs creaking and banging above and around us was so loud It kept us up from 4-8am I ended up going to reception at 8am nearly in tears because I was soo tired ! We spoke to another couple who also said there was a dog barking above them constantly from 9pm onwards the same night (we went for a meal so misses the barking luckily !) The staff were absolutely usless with helping me no manager came to deal with the matter I was just told either Icould have a £50 refund or complain !? Absolutely terrible standards especially running somewhere like this you would think guests would be made to feel like there staying in a 4 star and not a 2 star. Especially the money we paid for the room. Never coming back here and we will be telling our wide knit family and friends community about this place !
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Judith

Stayed 1 night in Aug 2024

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPER PLACE TO STAY
We stayed in the Ashby Suite which was spacious and beautiful. The only criticism I could make is the sofa bed wasn’t particularly comfortable. All mod cons in the kitchen and a lovely seating area. Bathroom was spacious and modern. Spa facilities were fine and the staff were all friendly and attentive
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Stayed 1 night in Aug 2024

8/10 Good

Lester

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little bit warm
My only complaint would be my room was very warm even though it has air-conditioning it can only be turned down to 20. That’s the highest I have the heating on in my house and the thermometer was saying my room was 26° even with the Aircon on.
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Amenities, property conditions & facilities
Hempstead House is a beautiful Spa Hotel, surrounded by lovely gardens. It has everything one could want for a relaxing stay. The staff were all extremely friendly and very helpful. Wonderful breakfast in the morning. Would definitely return.
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay, hotel very clean , staff friendly , pool and spa lovely, dinner and breakfast were great , definately recommend
Stayed 1 night in Jul 2024

10/10 Excellent

Jasmine

Stayed 2 nights in Jul 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Roshni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible staff! Great hotel
Very pretty room but the standout are the staff, each and every single one from the receptionist, to the chefs, restaurant staff, cleaner had a big warm friendly smile. So lovely!
Stayed 1 night in Jul 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, lovely staff,a good base to explore from, highly recommended from us.
Stayed 3 nights in Jul 2024