6/10 Okay
Wendy, Mystic
Travelled with family and small children
21 Jan 2025
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is very dated but clean and easily accessible. They could benefit from updating everything and redoing the bathroom areas. It’s like going back to the 1980’s. It is clean though and the bedding is comfortable. Issue…when I arrived I was told I already checked in. I clearly had not checked in so I showed my ID. Owner showed me a piece of paper with all the guests names handwritten and crossed out. He mildly argued for a bit that someone already claimed my room. Then he got the number of the guest who checked in after yelling up the stairs to his wife after which she called out the phone number of said guest. The owner called him in front of me and asked if he had used the bed yet. I said I am absolutely not taking a room that some man has been in for many hours. My name is Wendy and his was Kevin. They clearly just gave the room away in error. So I was left with a “deluxe” double bed room but I had booked a two king room for me and my kids. I’m just happy they had a room on reserve after driving for 4 hours in whiteout conditions. Good intent but lack of any sort of social skills and appropriateness regarding hospitality.
Wendy
Stayed 1 night in Jan 2025