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Hartsfield Manor

4.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hartsfield Manor

Exterior
Property grounds
Reception
Junior Suite, 1 King Bed, Garden View
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Room service
  • Parking included
  • Bar

Explore the area

Map
Sandy Lane, Betchworth, England, RH3 7AA
  • Surrey Hills
    ‪19 min walk‬
  • Pfizer UK
    ‪5 min drive‬
  • Box Hill
    ‪11 min drive‬
  • London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Annex Building

Standard Double Room, Annex Building

Standard Double Room, Annex Building

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room, 1 Single Bed, Garden View

Superior Single Room, 1 Single Bed, Garden View

Superior Single Room, 1 Single Bed, Garden View

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room, Garden View

Superior Double Room, Garden View

Superior Double Room, Garden View

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Annexe Garden Terrace)

Double Room (Annexe Garden Terrace)

Double Room (Annexe Garden Terrace)

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Lodge Building

Standard Double Room, Lodge Building

Standard Double Room, Lodge Building

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Garden View

Junior Suite, 1 King Bed, Garden View

Junior Suite, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

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Exterior

Mercure Box Hill Burford Bridge Hotel

Pool
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Restaurant
Air conditioning
4.1 out of 5, Very good, (539)
The price is NZ$194
for 1 room
includes taxes & fees
2 Feb - 3 Feb
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About the area

Betchworth

With a stay at Hartsfield Manor in Betchworth, you'll be within a 5-minute drive of Surrey Hills and Pfizer UK. .This luxury hotel is 10.3 mi (16.5 km) from Chessington World of Adventures and 14 mi (22.5 km) from Thames River.

What's nearby

  • Pfizer UK - 5 min drive
  • Denbies Wine Estate - 7 min drive
  • Walton Heath Golf Club - 7 min drive
  • Box Hill - 11 min drive
  • Epsom Downs Racecourse - 15 min drive

Getting around

  • Betchworth Station - 19 min walk
  • Bristol International Airport (BRS) - 172 min drive

Restaurants

  • ‪Box Hill Lookout - ‬9 min drive
  • ‪Smith & Western - ‬8 min drive
  • ‪The Market Stores - ‬6 min drive
  • ‪Caffè Nero - ‬6 min drive
  • ‪The Bulls Head - ‬7 min drive

About this property

Hartsfield Manor

Luxury hotel with a fitness center and a 24-hour front desk
Hartsfield Manor offers 50 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 50 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This Victorian hotel also features complimentary wireless internet access, wedding services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge between 7:00 AM and 9:30 AM on weekdays.
Onsite venue - This restaurant specializes in British cuisine.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Czech, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • English breakfast available for a fee weekdays 7:00 AM–9:30 AM: GBP 14.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per stay

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14.00 per person
  • Rollaway bed fee: GBP 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Vere Venues Hartsfield Manor
Vere Venues Hartsfield Manor Betchworth
Vere Venues Hartsfield Manor Hotel
Vere Venues Hartsfield Manor Hotel Betchworth
Hartsfield Manor Hotel Betchworth
Hartsfield Manor Hotel
Hartsfield Manor Betchworth
Hartsfield Manor Betchworth Surrey UK
De Vere Venues Hartsfield Manor
Hartsfield Manor Hotel
Hartsfield Manor Betchworth
Hartsfield Manor Hotel Betchworth

Hartsfield Manor Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 218 out of 507 reviews" "
Rating 8 - Good. 193 out of 507 reviews" "
Rating 6 - Okay. 52 out of 507 reviews" "
Rating 4 - Poor. 26 out of 507 reviews" "
Rating 2 - Terrible. 18 out of 507 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay!
Stayed 2 nights in Aug 2024

2/10 Terrible

LAUREN

Disliked: Cleanliness, staff & service, property conditions & facilities
Our experience was so bad that we checked out after 1 night and asked for a refund for the next night. The outside of the main building and grounds are beautiful, but the rest of our experience was too awful to stay. -After we used the toilet once (not doing anything abnormal there) it blocked. They said there is no handyman on Sundays so it couldn't be fixed. It's mad a 4star hotel couldn't call one out. We had to use the toilet of another room in the building. We didn't want to move to a different type of room as specifically booked this room category as it opens onto the grounds - that is what we came for! -The food at dinner was so bad that we had to order breakfast from ubereats as we did not want to risk eating there again. All radiators were off in the dining room and one window was wide open, so we ate in winter coats - it was like they make no effort unless there is a wedding. -The radiators in the room went off even though it was very cold -Neither of their wifi options worked in the annex- clearly it was coming from the main building and there was no working router in the annex. We reported this multiple times and nothing was done. -They advertise smart tvs in their website but they were old tvs with only youtube -The bath was filthy -Telephone intermittently didn't work -At 10am, despite the do-not-disturb sign, staff knocked on the door and came in, waking me -Despite all these problems, we were only offered a free meal, no refund for the night we stayed.
Stayed 2 nights in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property in beautiful grounds
Very nice property in lovely grounds. We had a room in an annex which was fine and probably a little quieter than the main house as there was a wedding on. The room had a very nice private patio area outside but we weren’t able to use as the weather was so wet. The service at the bar was poor probably because of the wedding. Similarly the restaurant was dead - we were the only people dining - again likely to be due to the wedding. Food was good. Had we known there was a wedding on we probably would not have stayed. May pay to ask about weddings if you are considering staying here..,
Stayed 1 night in Sep 2024

8/10 Good

Juliana

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Large grounds, free and plenty carpark, gym.
Stayed 1 night in Sep 2024

6/10 Okay

Padmini Paumben

Liked: Property conditions & facilities, room comfort
Hi i wasn't happy with the lodge room as it's was very dirty so i rang reception and sent 2 lovely ladies to check after that they were happy to change my room to manor hotel,the young girl asked the reception lady to change my room to manor hotel also i mentioned to her that i made a mistake booked in lodge as manor hotel last time i stayed was nice and clean and same price despite i told her and the kind young lady asked her too to change my room to manor hotel but she didn't . She booked me in room 51 which was not a nice thing to do and the corridor floor in room 51 was smelly of urine and outside when i opened my window smelly poo of horses so i wasn't happy at all with that reception who booked me in yesterday at 2 pm as she didn't gave me a room in manor house i was paying the same amount £154 for the room in that hotel and also the young lovely lady who was sitting at the back said it is not very busy tonite . She was very kind and helpful but the reception lady wasn't friendly ,kind or helpful to me .
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Leslie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Tom

Stayed 1 night in Jul 2024

10/10 Excellent

david

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Luke

Stayed 1 night in Jul 2024

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely grounds made it a restful stay. Comfortable room with lots of amenities. Delicious dinner and wide variety at breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful manor with gorgeous grounds and nature, but no fridge/ microwave/ no A/C. And the train station, Betchworth, had no live person, no Ubers or Taxis. My cellphone didn't work in the area, so I had to walk to a house across from the station. Thankfully, a college student was home and was able to drive me to the manor. Otherwise, I honestly don't know how I would have gotten to the Manor.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Patty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful find so close to the airport. The manor is beautiful. Staying here and having delicious meals was a wonderful alternative to staying at an airport hotel. Perfect way to end our trip!
Stayed 1 night in Mar 2024

10/10 Excellent

Chels

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Shayan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Sana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Poor Service
I have learned something from this experience which is to always check whether there's a function on or not as I am sure the poor service was due to not enough staff to handle both function and private guests. Maybe it's the same anywhere? The restaurant was not open (because of the wedding) so I can't comment on food. I was not made aware of the function at time of booking but in future I'll ask. My visitors and I had to wait over half hour for tea in the lounge on arrival and then were told to pay at the (unmanned) bar rather than given an option to put it on the room bill. The room was pokey with some very odd features but comfortable enough and thankfully soundproof from the function. I ordered room service breakfast for the morning after the wedding which arrived 1/2 hour late and without any butter. I was horrified to find my bed unmade and breakfast stuff still in my room on my return late that same day. I was then questioned about whether I wanted certain items ie. serviette taken away when they did come (I think with a degree of sarcasm). I was told that the bed wasn't due to be made but I'm not sure what was meant by this as it was made the previous day. All in all the service was poor which may or may not have been the case without the function. I think that with this (and possibly other similar) hotel(s), you pay for the old building and the grounds and not the service.
Stayed 3 nights in Apr 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter’s wedding was beautiful & all the staff were very accommodating & cheerful.
Stayed 2 nights in May 2024

8/10 Good

Elizabeth

Stayed 1 night in Apr 2024

10/10 Excellent

Robyn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in beautiful country side with immaculte grounds with an old world charm. Restaurant dining was excellent and the staff were very friendly and made our 2 might stay an absolute wonderful experience.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michaela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024

4/10 Poor

Mark

Business traveller
Liked: Cleanliness, staff & service
I was initially given a room I hadn't booked, so had to go through the rigmarole of changing rooms then moving all my stuff. The bed and pillows were far too soft and I woke up with horrendous back pain. For a huge bathroom, the bath was tiny and uncomfortable. There were blinds in the bathroom, but they didn't fit the windows perfectly so, especially at night, I didn't feel comfortable in the bathroom. The food in the restaurant was expensive and the portion sizes too small. I wouldn't have minded the price if there was more on the plate. Not a pleasant experience really.
Stayed 1 night in Apr 2024