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Protea Hotel by Marriott Clarens

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Protea Hotel by Marriott Clarens

Exterior
Exterior
Room, 1 King Bed, Non Smoking, Mountain View
Archery
Lounge

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
Cnr Main And Van De Merwe Str, Clarens, Free State, 9707
  • Clarens Brewery
    3 min walk
  • Clarens Kloof Mountain Trail
    6 min walk
  • Richard Rennie Art Gallery
    6 min walk

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, Mountain View

Room, 1 King Bed, Non Smoking, Mountain View

Room, 1 King Bed, Non Smoking, Mountain View

  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the area

Clarens

With a stay at Protea Hotel by Marriott Clarens in Clarens, you'll be in the historical district, just a 3-minute walk from Clarens Brewery and 6 minutes by foot from Clarens Kloof Mountain Trail. .This family-friendly hotel is 0.3 mi (0.5 km) from Richard Rennie Art Gallery and 0.3 mi (0.5 km) from Art and Wine Gallery.

What's nearby

  • Clarens Brewery - 3 min walk - 0.3 km
  • Clarens Kloof Mountain Trail - 6 min walk - 0.6 km
  • Art and Wine Gallery - 7 min walk - 0.6 km
  • Clarens Golf Club - 15 min walk - 1.3 km
  • Clarens Nature Reserve - 2 min drive - 1.8 km

Restaurants

  • ‪The Grouse & Claret - ‬2 min walk
  • ‪Clarens Brewery - ‬4 min walk
  • ‪The Highlander Restaurant - ‬6 min walk
  • ‪Gosto - ‬3 min walk
  • ‪The Artists Cafe - ‬4 min walk

About this property

Protea Hotel by Marriott Clarens

Art Deco hotel with free valet parking and a 24-hour front desk
Protea Hotel by Marriott Clarens offers 70 air-conditioned accommodations with safes and coffee/tea makers. Plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 70 air-conditioned rooms featuring plasma televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This Art Deco hotel also features complimentary wireless internet access, babysitting (surcharge), and a television in a common area.
Grab a bite at Adamo Restaurant, a restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Clarens? This hotel has 1475 square feet (137 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Adamo Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (ZAR 500 per night)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking within 328 ft
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 210 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Adamo Restaurant

Things to do

  • Archery
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space (1475 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Bath or shower
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: ZAR 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for ZAR 150.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 210 per person
  • Fee for in-room wireless internet: ZAR 500 per night (rates may vary)
  • Late check-out fee: ZAR 500 (subject to availability)
  • Rollaway bed fee: ZAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Clarens Protea Hotel
Protea Clarens
Protea Hotel Marriott Clarens
Protea Marriott Clarens
Protea By Marriott Clarens
Protea Hotel by Marriott Clarens Hotel
Protea Hotel by Marriott Clarens Clarens
Protea Hotel by Marriott Clarens Hotel Clarens

Protea Hotel by Marriott Clarens Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 80 out of 161 reviews" "
Rating 8 - Good. 51 out of 161 reviews" "
Rating 6 - Okay. 21 out of 161 reviews" "
Rating 4 - Poor. 7 out of 161 reviews" "
Rating 2 - Terrible. 2 out of 161 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The staff was very nice and helpful! They had a wheel Chair we could use the entire time.
Stayed 2 nights in Aug 2024

8/10 Good

DR D

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful setting , close to everything Room had a smell but settled after airing excellent breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

CHUNG WEI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
A very wonderful experience. Nice breakfast and well room service.
Stayed 1 night in Jul 2024

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in great location
We stayed two nights in the nice and quiet village of Clarens. The hotel is comfortable and has nice service and breakfast. Very convenient for walking the little downtown, do the hikings around or drive to the Golden Gate National Park. Recommended.
Stayed 1 night in May 2024

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Prince

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Completely Satisfied
Stayed 1 night in Apr 2024

6/10 Okay

Raven

Liked: Cleanliness, staff & service, property conditions & facilities
Average stay.
It was lovely to stay in Clarens and at the Protea Hotel but there are wayyyyyy better options available. The buffet breakfast was very good. But the rooms were small and there wasn’t much in the room itself. I would have wayyyy rather used that money somewhere else.
Stayed 4 nights in Dec 2023

10/10 Excellent

Tshire

They didn’t have common SA known teas and served some cheap foreign black tea 😩 Their breakfast chefs seemed inexperienced and under trained. Overall excellent location for the hotel. They could also do with newer towels.
Stayed 2 nights in Dec 2023

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view
Our welcome was perfect, and giving us a choice of room, assisting with the app, always greeting us with a smile! When my husband lost his driver's license, the staff was there to help us! A place to return to.
Stayed 1 night in Oct 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and well kept up and great service
Stayed 1 night in May 2023

10/10 Excellent

Hannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was amazing enjoy very much staff very friendly
Stayed 2 nights in May 2023

10/10 Excellent

Lourencia

Stayed 2 nights in Apr 2023

10/10 Excellent

HYUNSOOK

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Daniel

Stayed 1 night in Oct 2022

10/10 Excellent

Daniel

Stayed 1 night in Oct 2022

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
No room with a view
The hotel is well-sited, and in good condition, but when we stayed was very empty, and they still put us in a room with no view. The chef (who, for some reason, helped us with our luggage) attempted to convince reception to put us in a better room, but they were having none of it.
Stayed 1 night in Aug 2022

4/10 Poor

Shreya

Stayed 2 nights in Jul 2022

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Leigh-Ann

Stayed 1 night in Jun 2022

8/10 Good

Phoka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Sean

Stayed 1 night in Apr 2022

10/10 Excellent

RODNEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RODNEY
Stayed 1 night in Apr 2022

8/10 Good

Simon

Stayed 1 night in Mar 2022