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Metro Inns Walsall

2.5 star property

Photo gallery for Metro Inns Walsall

Bar (on property)
Premier Double Room, 1 Double Bed, Refrigerator
Lobby
Bar (on property)
Premier Double Room, 1 Double Bed, Refrigerator

Reviews

5.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Housekeeping

Explore the area

View map
Birmingham Rd, Walsall, England, WS5 3AB
  • Place, Walsall Arboretum
    ‪18 min walk‬
  • Place, The Public
    ‪3 min drive‬
  • Place, Bescot Stadium
    ‪5 min drive‬
  • Airport, Birmingham (BHX)
    ‪20 min drive‬

Room options

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite

Standard Double Room, Ensuite

  • Sleeps 3
  • 1 Double Bed

View all photos for Double or Twin Room, Accessible, Ensuite

Iron/ironing board, free WiFi, bed sheets

Double or Twin Room, Accessible, Ensuite

  • Sleeps 3
  • 1 Single Bed

View all photos for Premier Double Room, 1 Double Bed, Refrigerator

Premier Double Room, 1 Double Bed, Refrigerator

Premier Double Room, 1 Double Bed, Refrigerator

  • Sleeps 2
  • 1 Double Bed

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About the area

Walsall

Located in Walsall, Metro Inns Walsall is within a 15-minute drive of Villa Park and Bullring & Grand Central. .This hotel is 9.5 mi (15.3 km) from Utilita Arena Birmingham and 9.7 mi (15.6 km) from International Convention Centre.

What's nearby

  • Walsall Arboretum - 18 min walk - 1.5 km
  • The Public - 3 min drive - 1.7 km
  • Bescot Stadium - 5 min drive - 3.0 km
  • Walsall Library and Museum - 6 min drive - 3.3 km
  • Walsall Leather Museum - 7 min drive - 3.7 km

Getting around

  • Walsall Station - 5 min drive
  • Wednesbury Parkway Tram Stop - 9 min drive
  • Birmingham Airport (BHX) - 30 min drive

Restaurants

  • ‪The Walsall Arms - ‬2 min drive
  • ‪The King Arthur - ‬17 min walk
  • ‪The Bell Inn - ‬15 min walk
  • ‪Handsworth Rugby Club - ‬4 min drive
  • ‪The Longhorn - ‬19 min walk

About this property

Metro Inns Walsall

Hotel in Walsall with a 24-hour front desk and a restaurant
Metro Inns Walsall offers 96 accommodations. Digital television is provided.

Bathrooms include showers. This Walsall hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 96 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include electric kettles, housekeeping is provided daily, and irons/ironing boards can be requested.
This hotel offers designated smoking areas.
Enjoy a satisfying meal at Broadway Bar and Grill serving guests of Metro Inns Walsall. Quench your thirst with your favorite drink at the bar/lounge.
Free self parking is available onsite.
Broadway Bar and Grill - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Broadway Bar and Grill

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Metro Inns Walsall Hotel
Metro Inns Hotel
Metro Inns
Metro Inns Walsall Hotel
Metro Inns Walsall Walsall
Metro Inns Walsall Hotel Walsall

Metro Inns Walsall Reviews

Reviews

5.4
Rating 10 - Excellent. 140 out of 1001 reviews
Rating 8 - Good. 164 out of 1001 reviews
Rating 6 - Okay. 197 out of 1001 reviews
Rating 4 - Poor. 159 out of 1001 reviews
Rating 2 - Terrible. 341 out of 1001 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Neelam

No lift working
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Stayed 1 night in Oct 2025

8/10 Good

Rimple

Good
Stayed 1 night in Oct 2025

4/10 Poor

Owain

Business traveller
Disliked: Property conditions & facilities, room comfort
While I typically refrain from negative feedback, I feel compelled to address several concerning issues. The accommodations presented as dated, featuring a mattress that significantly impacted ease of use. Furthermore, an unidentified odor was present, and the absence of a toilet roll holder, coupled with the placement of the toilet roll on the floor, raised concerns. The provided Wi-Fi connectivity proved unreliable, failing to connect even to the in-room smart television. The condition of the towels suggested either a total lack of attention to cleanliness or it hadnt been replace since the previous occupants. The car park's pothole and items being left near fire exits further suggested a total disregard for health and safety. Overall, the experience did not meet expected standards.
Stayed 1 night in Oct 2025

4/10 Poor

Kevin

Business traveller
Disliked: Property conditions & facilities
Reception staff friendly and sorted out key card that wouldn't work...room poor....
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Stayed 1 night in Oct 2025

2/10 Terrible

Cristina

Stayed 1 night in Oct 2025

10/10 Excellent

vishab

Stayed 1 night in Sep 2025

6/10 Okay

Gary

Liked: Staff & service
Acceptable for the money
Stayed 1 night in Sep 2025

4/10 Poor

Shunilaben

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the sheets and towels were clean and bathroom reasonable the decor and flooring was dirty and decaying windows dirty Only one cup for a twin room Lift not working and room on 3rd floor Whole hotel needs a refurbishment No shampoo conditioner or shower gel even though advertised on website
Stayed 1 night in Oct 2025

8/10 Good

Harpreet Kaur

Stayed 1 night in Oct 2025

6/10 Okay

Janette

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We did like plenty of parking, warm greeting by check-in staff. We did like the size of the room and bathroom. We loved having a fridge and long bench table, clean towels on the 2nd morning and bins emptied. However, the place looks very dilapidated outside, and the bed was very uncomfortable.
Stayed 2 nights in Sep 2025

6/10 Okay

Andrew

Liked: Staff & service
Stayed 2 nights in Sep 2025

2/10 Terrible

Paul

Stayed 1 night in Sep 2025

10/10 Excellent

Abdulhai

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay. Friendly staff. It was a cold night heater in the room was working.
Stayed 1 night in Sep 2025

8/10 Good

Nichola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic but ok for price

On entering it did smell funny. East check in. Lift not in use. Room was basic but clean. Check out was 10am but paid £10 to extend till 12
Stayed 1 night in Sep 2025

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish i read the reviews before i booked its a really old hotel the lifts didn't work and the room had a strong smell off PISS coming from the stain carpet the council must use it has a half way house to cause there was so many crackheads walking around
Stayed 3 nights in Sep 2025

2/10 Terrible

Daryl

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

😔

You have to understand that for a price you get a room, I didn’t expect much for fifty quid and only wanted a shower, nap and heading off. It was the sort of place you want flip flops for the shower.
Stayed 1 night in Sep 2025

10/10 Excellent

Harpreet Kaur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Ravinder

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Dave

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

More like a run down hostel

Got to the hotel 3rd floor room lift broken and looked like it had been for a long time the beds looked like they had been slept in. The walls were covered in some sort of liquid splashes by the bed. The sides were all super dusty. The hoover had not touched the skirting boards in a year. The walls had plaster showing through from gouges. The carpet in the middle of the room had been cut into and replaced but not properly. Wouldn’t stay again especially after having to spend another £20 on bite cream and piraton from the beds
Stayed 4 nights in Sep 2025

8/10 Good

Prince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It absolutely good and refreshing
Stayed 2 nights in Aug 2025

6/10 Okay

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
Old and need refurbishment.
Stayed 1 night in Aug 2025

2/10 Terrible

Mandy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel I've ever stayed in. The staff were grumpy and rude, the young guy eyes up the girls. The place was dusty and dirty. The lifts don't work. People smoked drugs outside the back and our hallway on the second floor smelt of drugs, gave me a headache and made me feel sick. Staff were rude when we asked for clean cups, we were charged for a fork, a plastic fork which melted and when we asked for another fork, we were huffed at 😡😡 never ever would I stay there again and neither should anyone else especially if you have children as the drugs smell bad around the inside of the hotel
Stayed 2 nights in Aug 2025

4/10 Poor

Punit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arriving there were crack heads at the door, one guest picking his skin and wiping it on receptional area. Girl on reception was polite so bravo to her. The hotel is not a hotel is a like a hostel, rooms were very dirty, every inch of the mattress was broken lucky was only there for a few hours. Not worth the £40 paid do not book for a good night sleep. Great if your looking for storage if at work
Stayed 1 night in Aug 2025