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Staybridge Suites Hot Springs by IHG

3.0 star property

Photo gallery for Staybridge Suites Hot Springs by IHG

Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Exterior
Free daily on-the-go breakfast
Exterior
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym
  • Laundry

Explore the area

Map
103 Lookout Circle, Hot Springs, AR, 71913
  • Hot Springs Mall
    ‪4 min drive‬
  • Oaklawn Racing Casino Resort
    ‪7 min drive‬
  • Garvan Woodland Gardens
    ‪16 min drive‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 5
  • 1 Queen Bed

Suite, 2 Bedrooms

  • 71 sq m
  • Sleeps 9
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 Bedroom, Accessible (Hearing, Roll-In Shower)

  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (Hearing, Mobility, Bathtub)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

  • Sleeps 5
  • 1 Queen Bed

View all photos for Standard Suite, Non Smoking

Standard Suite, Non Smoking

Standard Suite, Non Smoking

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Hearing, Bathtub)

Studio Suite, 1 Queen Bed, Accessible (Hearing, Bathtub)

Studio Suite, 1 Queen Bed, Accessible (Hearing, Bathtub)

  • Sleeps 3
  • 1 Queen Bed

Similar properties

Lobby

Comfort Suites near Hot Springs Park

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.6 out of 5, Wonderful, (1005)
The price is NZ$472
for 1 room
includes taxes & fees
28 Mar - 29 Mar
Comfort Suites near Hot Springs Park

About the area

Hot Springs

With a stay at Staybridge Suites Hot Springs by IHG in Hot Springs (Lake Hamilton), you'll be within a 15-minute drive of Oaklawn Racing Casino Resort and Bathhouse Row. .This hotel is 7.5 mi (12 km) from Hot Springs National Park and 7.2 mi (11.6 km) from Hot Springs Convention Center.

What's nearby

  • Hot Springs Mall - 4 min drive - 3.4 km
  • Oaklawn Racing Casino Resort - 7 min drive - 8.3 km
  • Bathhouse Row - 11 min drive - 11.6 km
  • Hot Springs National Park - 12 min drive - 12.1 km
  • Garvan Woodland Gardens - 16 min drive - 16.5 km

Getting around

  • Malvern Station - 32 min drive
  • Clinton National Airport Airport (LIT) - 67 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪Freddy's Frozen Custard & Steakburgers - ‬5 min drive

About this property

Staybridge Suites Hot Springs by IHG

Lakefront hotel with free breakfast and a 24-hour fitness center
Staybridge Suites Hot Springs by IHG offers 85 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 85 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Grab a bite from the snack bar/deli serving guests of Staybridge Suites Hot Springs by IHG. Mingle with other guests at the complimentary reception, held on select days. A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Hot Springs? This hotel has 450 square feet (42 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site

Food and drink

  • Free on-the-go breakfast available 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Manager's reception (select days)
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Cots/infant beds (surcharge)
  • Full-sized fridge
  • Corner/local shop
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (450 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • In-room accessibility
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Reception is available Monday - Wednesday.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hot Springs Staybridge Suites
Staybridge Suites Hot Springs
Staybridge Suites Hotel Hot Springs
Staybridge Suites Hot Springs Hotel Hot Springs
Staybridge Suites Hot Springs Hotel
Hot Springs Staybridge Suites

Staybridge Suites Hot Springs by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 603 out of 1001 reviews
Rating 8 - Good. 259 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Naveen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Keli

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, amenities
Do not stay here! This was by far the absolute worst hotel experience my family and I have ever experienced. We stayed in a room with a queen bed and a pull out sofa bed. Two of my children slept on the sofa bed. After the first night my 5 year old son woke up covered in about 30-40 insect bites. I immediately took him to the front desk and asked to speak to a manager. I was told she was unavailable. I then addressed the issue with the front desk lady and even lifted my son's shirt to show her the bites. I asked to be upgraded to a room with 2 beds and was told no. I was assured that the room would be blocked off and that it would be inspected immediately. I was asked to email photos of my son to the GM and wrote out an incident report. I asked to speak to her multiple times and was never able to. Also, due to an employee clerical error when we checked in, we were charged an additional $765 in less than 24 hrs on top of the $516 we paid through Expedia. We also found fleas in the 2nd room and had, had enough and checked out 2 days early. I did not hear from ANYONE from the hotel for 5 whole days. The original room was not inspected for those 5 days either. I was told nothing was found. I don't know what happened in that time frame in the rooms (Cleaning, disposal, sanitization) but my son had no bites before we entered that hotel and got nothing new after we left. Expedia tried to advocate for us to get a refund but the hotel only gave us 1 night back. AWFUL customer service.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Booked this suite last minute because most other hotels in the area were sold out. Ended up really enjoying the room. It was very spacious, 2 bedrooms (1 king, 2 doubles) living room (with pull out couch) and dining area with stove top and full refrigerator. Very comfortable and clean. Pool was out of order when we stayed, but it looked nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Virginia

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was the sweetest, accommodating facility
Stayed 1 night in Nov 2024

8/10 Good

Iker

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Everything was excellent. I'll be back in 2 weeks and stay there again
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel from the food to the staff or excellent definitely a must go stay again thanks again for the hospitality
Stayed 3 nights in Nov 2024

10/10 Excellent

Delmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio y toso bien ordenaso y limpio!
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Lindsay

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Travelled with family
Liked: Staff & service, room comfort
Floor needed shampoo/deep cleaning.
Stayed 4 nights in Nov 2024

10/10 Excellent

Hayley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Business traveller, Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was checked into a room someone was sleeping in.
Stayed 1 night in Oct 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Jinny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly cheerful checkin staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024

10/10 Excellent

Carol

Travelled with family
Great breakfast. Quite location.
Stayed 1 night in Oct 2024

4/10 Poor

Christopher

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Guest service was not great
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Oct 2024

8/10 Good

Logan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was good and the rooms were nice. One of the guys on staff was kind of a turd though.
Stayed 2 nights in Sep 2024

6/10 Okay

Darrel

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Large group of smokers took over back porch and in / out back door made entire lobby smell like an Ash Tray all weekend. Multiple large that bulbs out in room. Shower had very low water pressure and head was loose spraying water all over the bathroom.
Stayed 4 nights in Sep 2024

8/10 Good

Tonya Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
We enjoyed our stay. The dinning area is a little cozy but when the weather is nice you can go outside. The hotel was very clean and the staff were excellent. We would return. Hidden Gem. They also served dinner some nights.
Stayed 2 nights in Mar 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, kitchenette, location, view
Stayed 1 night in Aug 2024

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024