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Waterloo Guest House

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Waterloo Guest House

Outdoor pool, pool umbrellas
Exterior
Deluxe Room
Elite Room
Exterior

Reviews

4.6 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

Map
44 High Street, Black River, St. Elizabeth Parish, JMDEH03
  • Black River Heritage Buildings
    6 min walk
  • High Street
    6 min walk
  • The Seafood Palace
    8 min walk
  • River Stone cafe
    4 min drive

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room

Elite Room

Elite Room

  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 1 Bedroom

Double Room, 1 Bedroom

Double Room, 1 Bedroom

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

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About the area

Black River

When you stay at Waterloo Guest House in Black River, you'll be near the beach, within a 10-minute walk of Black River Heritage Buildings and High Street. .This hotel is 0.8 mi (1.3 km) from Jamaica Beaches and 4.6 mi (7.4 km) from Parrotee Pond Mangroves.

What's nearby

  • Black River Heritage Buildings - 6 min walk
  • Jamaica Beaches - 14 min walk
  • Floyd's Pelican Bar - 19 min drive
  • YS Falls - 22 min drive
  • Billy Bay Beach - 37 min drive

Restaurants

  • ‪Las Vegas Cafe - ‬3 min drive
  • ‪The Seafood Palace - ‬8 min walk
  • Pelican Bar
  • ‪White House Fish Stop - ‬8 min drive
  • ‪Donna Shrimp Spot - ‬13 min drive

About this property

Waterloo Guest House

Hotel in Black River with a 24-hour front desk and an outdoor pool
Waterloo Guest House offers 16 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. This Black River hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 16 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include irons/ironing boards, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access and tour/ticket assistance.
At Waterloo Guest House, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services and a 24-hour front desk. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Waterloo Guest House has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10:00 AM: USD 10-25 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Tour/ticket assistance

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bath or shower
  • Free toiletries
  • Private bathroom

More

  • Iron/ironing board
  • Soundproofing

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 10 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 25 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Waterloo Guest House Hotel
Waterloo Guest House Black River
Waterloo Guest House Hotel Black River

Waterloo Guest House Reviews

Reviews

4.6
Rating 10 - Excellent. 1 out of 15 reviews" "
Rating 8 - Good. 4 out of 15 reviews" "
Rating 6 - Okay. 0 out of 15 reviews" "
Rating 4 - Poor. 3 out of 15 reviews" "
Rating 2 - Terrible. 7 out of 15 reviews" "

5.4/10

Cleanliness

5.8/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Cislie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Can clear
Stayed 7 nights in May 2024

2/10 Terrible

todd

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in is noon . I arrived around 4:30pm. The original hotel was horrible falling apart. Look like a scene from a horror movie. I went to the front desk the doors where lock and the lights where off. I when to the back looking for staff or someone. The place was empty. Look like a ghost town. Dogs walking around was the only life i saw there. I called the number and got a voice mail. I stayed there until 5:15pm. Kept calling and kept getting the voice mail. I needed a place to stay that night. I ended up booking a room at Port of Call. Called Waterloo again voice-mail. 8pm called again no return just the same voice-mail same message. I never was able to check in. I tried to cancel online and it was too late. I should get a refund. They called me the next day and hang up when i answered. I will call my bank Monday when i get back to the States. I will demand a refund. I will never recommend this hotel to my worse enemy. So unprofessional.
Stayed 1 night in Mar 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the convenience of being in the town, and having easy access to shopping, and eateries.
Stayed 1 night in Mar 2024

2/10 Terrible

Sandra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty Nasty Nasty.. staff cluess. Not certain who check us in maybe the cook, bartender or the babysitter holding a child . No tv .No hot/bottle water . No WiFi .. no shower head on shower ?? (Make no difference couldn’t take a shower) Bedbugs ?? Unfortunately I Can’t prove this since I didn’t do a good check for them when I cover the bed with the disposable sheets like I always do .was to exhausted.. however the bites on my body tell a different story. I wouldn’t recommend this place to a dog and they were plenty on the property.. thank God it was 1 nite only layoff for a funeral .. You need to take his property off your website bad for business seriously. Unsanitary conditions..

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean. Best amenities were air conditioning and hot water. Will visit again!
Stayed 3 nights in Aug 2023

2/10 Terrible

Ava Marie

Stayed 2 nights in Aug 2023

4/10 Poor

Jose

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pool was dirty but the rooms were okay with ac. The ac was great. There is nothing to do really around so it is not complete the hotels faults for the deterioration on their premises. Not the best best to be or travel to
Stayed 1 night in May 2023

8/10 Good

Radica

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Like all the trees on the property, but garbage everywhere.
Stayed 3 nights in Mar 2023

8/10 Good

Angel, Kingston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to expend some good time in St Elizabeth, close to YS falls and Pelican Bar
Stayed 1 night in Nov 2022

2/10 Terrible

BRAMWELL

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Desilusión
Al ver la cantidad de moho en el techo, mis clientes decidieron no hospedarse allí. Tuvimos que buscar una alternativa a cargo mío. La ubicación es buena; pero hace mucha falta la limpieza. Además el edificio antiguo al frente no contribuye en nada a una imagen acogedora.
Stayed 1 night in Apr 2024