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Beware of “lakeside” room. Yes, you may be facing the lake but what they fail to tell you is that there may be a build in between your room and the lake. Then when bringing up the extra charges for a premium room, you will be treated as if you were the unintelligent one that didn’t read. Manager somehow felt that SHE was the victim. The motel is not very well maintained either. My room smelled as if it was heavily smoked in at one time and something was done to cover up the smell, almost. I could go on and on about the this motel is failing to provide the quality rooms as it presents in the description, but I’m out of characters to leave a longer review.
Our room had extremely hard beds to the point we woke up feeling bruised. We spoke to the front desk about switching rooms. Stephanie was WONDERFUL! She let us check a different room with pillow top beds & made the room switch extremely easy!! Not only that but Stephanie was one of the few employees that was extremely friendly, always with a smile & a wave. Stephanie ROCKS!!
It was very old and the bathroom was very small and out dated. Reminded me of a ran down Super 8 back in the day. Had a mildew smell. We had previously stayed in the area to see our son who lives in the area.
i had to go upstairs at 2am to tell the people to stop a party with 10 people in which they said "is this the guy?" they thought i was somebody from the bar at the resort and acted like they were going to harm me .i said i wasnt at the bar and i left. the party broke up a half hour later and never saw them again.
The staff here is super friendly. Rooms are clean and nice with super comfy beds.
There’s a on property restaurant that has excellent food.
The grounds are kept up really well. Wouldn’t hesitate to stay here again.
The trip was fine, it was Hotels.com that ruined our 41 Anniversary by getting double charged for the room! I’ll never use this site again! Cost me $225 for a $110 room. Yeah I might have needed MY $115 for our Anniversary!!! THANKS!!!!
Great atmosphere along the lake. The staff was great and the room was a little outdated but nothing to really worry about. The Encore restaurant what fantastic along with the staff and enjoyed the music