8/10 Good
Andrew
22 Sept 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was a special treat to end a holiday we were already on in Cornwall for the week ending 22/09/24
Everything was lovely & the hotel was interesting considering it was a prison!!
All staff were helpful, polite & understanding, plus hard working considering they were under staffed in the restaurant,
This I totally understand as I am also in the catering industry working as a Head Chef for gastro pub .
The only problem which could have been a problem was I wasn’t asked if I had allergies when we ordered in the restaurant on the evening dinner ( of which I have !!) I did tell the waitress at the time .
I was asked in the morning.
Also I was surprised there wasn’t any beer choice on the evening only cider of which I’m not a fan of ?
Considering you had a fairly full hotel I thought this could have been sorted , as for the value of cost per night I’d expect this . Plus the parking was an issue as we had to park on the bank drive & unable to park in the car park, we were told the extended car park was closed for work ?
Other than that we had a lovely stay
Thank you
Andrew
Stayed 1 night in Sep 2024