Lovely hotel complex, friendly staff throughout the hotel, reception staff, andrestaurant staff all excelled. Very helpful and responsive. I required assistance on a couple of occasions and the reception staff were very obliging. The apartment was clean on arrival and facilities were good, our apartment had a fridge-freezer, dishwasher, washing maching, induction hob. A kitchen set can be requested, pot, pan, mugs, utensils and other items. We bought a pair of glass tumblers ourselves from a local supermarket for our own convenience. The mugs would have sufficed. The bed was a nice size, very comfortable. In room safe, wardrobe storage and hangers included, again, we bought inexpensive additional clothing hangers from a local supermarket for our own convenience. Breakfast is usually eggs, cooked to your preference, fried, boiled, or scrambled and they are served with a selection of bread, spreads, cheeses, olives, melon, cucumber, tomato and other items. Extra items are available for a small charge. The grounds are very clean and there are lots of colourful plants, plently of greenery around the complex. Very clean. Also worth noting is the proximity of the hotel to Bitez beach, less than 10 minutes walk. We had a beautiful view of the bay from our balcony. Housekeeping is good although we did to request a fresh change of towels on a couple of occasions, however this is a minor thing that didn't ruin our stay at this lovely hotel. We hope to return again.