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Torre Monserrate

3.5 star property

Photo gallery for Torre Monserrate

Interior
Habitacion Junior Suite
Front of property - evening/night
Habitacion Twin | Street view
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Parking included
  • Gym
  • Pet-friendly
  • Room service

Explore the area

Map
Carrera 10 No 26-21, Bogotá, Distrito Capital, 110311
  • Plaza de Bolívar
    ‪2 min drive‬
  • Monserrate
    ‪3 min drive‬
  • U.S. Embassy Bogotá
    ‪7 min drive‬
  • Bogotá (BOG-El Dorado Intl.)
    ‪24 min drive‬

Room options

View all photos for Habitacion Masterking

Habitacion Masterking

Habitacion Masterking

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion Junior Suite

Habitacion Junior Suite

Habitacion Junior Suite

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Habitacion Twin

Habitacion Twin

Habitacion Twin

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Habitacion Doble

Habitacion Doble

Habitacion Doble

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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The price is NZ$129
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About the area

Bogotá

In the heart of Bogotá, Torre Monserrate is within a 5-minute drive of Torre Colpatria and Plaza de Bolívar. .This hotel is 1 mi (1.7 km) from Gold Museum and 1.6 mi (2.6 km) from Monserrate.

What's nearby

  • Torre Colpatria - 5 min walk - 0.5 km
  • Gold Museum - 17 min walk - 1.5 km
  • Plaza de Bolívar - 2 min drive - 1.9 km
  • Monserrate - 3 min drive - 2.7 km
  • U.S. Embassy Bogotá - 7 min drive - 5.5 km

Getting around

  • La Sabana de Bogotá Station - 9 min drive
  • Estación Usaquén Station - 24 min drive
  • El Dorado Intl. Airport (BOG) - 24 min drive

Restaurants

  • ‪Juan Valdez - ‬3 min walk
  • ‪Tostao' - ‬8 min walk
  • ‪Restaurante El Virrey - ‬2 min walk
  • ‪Boca Cocina Latina - ‬2 min walk
  • ‪Mile Cafe - ‬3 min walk

About this property

Torre Monserrate

Pet-friendly Bogotá hotel connected to the convention center, steps from Torre Colpatria
Torre Monserrate offers 143 accommodations with safes and bathrobes. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Bogotá hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 143 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this Colonial hotel include a hair salon, shopping on site, and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, El Virrey, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
El Virrey - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 10:00 AM to 9:00 PM at scheduled times
  • Free covered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Virrey

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 100 percent for credit card payments
Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
A pick-up shuttle is available on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 100000 per pet, per night
Welcoming dogs and cats only
Up to 31 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 100000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 100 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

Bogota Tequendama
Crowne Plaza Bogota
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Crowne Plaza Tequendama Hotel
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Torre Monserrate Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 444 out of 736 reviews
Rating 8 - Good. 176 out of 736 reviews
Rating 6 - Okay. 51 out of 736 reviews
Rating 4 - Poor. 38 out of 736 reviews
Rating 2 - Terrible. 27 out of 736 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

This is éxito
Stayed 1 night in Dec 2024

10/10 Excellent

Rosaana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good.
Stayed 4 nights in Dec 2024

10/10 Excellent

Seong Min

Stayed 2 nights in Dec 2024

8/10 Good

Jorge, Guatemala

Stayed 1 night in Dec 2024

10/10 Excellent

Yakeddy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Giselle, Apopka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Adriano

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
No hot water available. Very noisy. Need remodeling.
Stayed 3 nights in Dec 2024

8/10 Good

Karlo

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, quiet and comfortable. Room service too a little more than usual to arrive but it was good, as well as the food. Breakfast, starting at 6am, offers a variety of food and beverages that were fresh and tasty. However, they advertise airport to hotel and back transportation but it's between 10am and 9pm. I arrived late at night and need to ride on a private transportation to the hotel and back to the airport next morning. Also, according to Colombian tax regulations, you will be asked for an additional payment at the front desk.
Stayed 1 night in Dec 2024

10/10 Excellent

Gilberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Disfrute mucho mi estadía! Me encantó el servicio y atención por parte del personal. Muy recomendado!
Stayed 2 nights in Nov 2024

10/10 Excellent

Bastin, Madison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with premium facilities
Stayed 1 night in Nov 2024

8/10 Good

Mariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but need upgrades
Stayed 9 nights in Nov 2024

10/10 Excellent

mangirdas

Stayed 2 nights in Nov 2024

10/10 Excellent

mangirdas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

jose

Liked: Property conditions & facilities
They supposed to say about the mini bar of the bedroom
Stayed 1 night in Nov 2024

8/10 Good

Morelba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Wilyanid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique location and plenty of dining and shopping options
Stayed 1 night in Nov 2024

4/10 Poor

Carlos, Sopo

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Michelle, Paget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing about this property that is really of concern is their security staff. A few of them were very helpful when my iPhone went missing, they wanted to help and ensure I got back my phone. Food wasn’t all that great but also wasn’t all that bad. Staff were friendly, however language barrier became an issue for me and no fault of the staff. Overall the stay was a good one. But I cannot say I would recommend anyone come there as it appears people form the community could enter, steal from hotel guest and nothing comes out of it.
Stayed 6 nights in Nov 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

mangirdas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Emille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury without Cost
Clean with a friendly staff. Few dining options after 8pm but otherwise a lovely, grand hotel that is well worth the cost (a value but more for your dollar than in the US). I'll stay again!
Stayed 1 night in Nov 2024

8/10 Good

Francisco

Liked: Cleanliness, staff & service
Convenient city center hotel. Beginning to show its age could use a refresh, specially the bathroom. Courteous and efficient staff. Good and filling breakfast. Very good value.
Stayed 3 nights in Nov 2024