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NH Collection Bogotá Andino Royal

5.0 star property

Photo gallery for NH Collection Bogotá Andino Royal

Terrace/patio
Superior Room
Suite
Bar (on property)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Parking included
  • Spa

Explore the area

Map
Calle 85 No 12-28, Bogotá, Distrito Capital, 110221
  • Andino Shopping Center
    ‪2 min walk‬
  • Virrey Park
    ‪8 min walk‬
  • 93 Park
    ‪14 min walk‬
  • Bogotá (BOG-El Dorado Intl.)
    ‪32 min drive‬

Room options

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, laptop workspace

Premium Room (Extra Bed 2 Adults + 1 Child)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room (Extra Bed 3 Adults)

Minibar, in-room safe, desk, laptop workspace

Premium Room (Extra Bed 3 Adults)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Avani Royal Zona T Bogotá Hotel (previously NH Bogotá Boheme Royal)

  • Spa
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (995)
The price is NZ$149
for 1 room
includes taxes & fees
3 May - 4 May
Avani Royal Zona T Bogotá Hotel (previously NH Bogotá Boheme Royal)

About the area

Bogotá

With a stay at NH Collection Bogotá Andino Royal, you'll be centrally located in Bogotá, steps from Andino Shopping Center and 14 minutes by foot from 93 Park. .This luxury hotel is 6.9 mi (11.1 km) from U.S. Embassy Bogotá and 3.4 mi (5.4 km) from Unicentro Bogotá.

What's nearby

  • Andino Shopping Center - 2 min walk - 0.2 km
  • El Retiro Shopping Centre - 5 min walk - 0.5 km
  • Virrey Park - 8 min walk - 0.7 km
  • 93 Park - 14 min walk - 1.2 km
  • Unicentro Bogotá - 7 min drive - 5.5 km

Getting around

  • Estación Usaquén Station - 11 min drive
  • La Sabana de Bogotá Station - 29 min drive
  • El Dorado Intl. Airport (BOG) - 32 min drive

Restaurants

  • ‪Huerta Cocteleria Artesanal - ‬2 min walk
  • ‪Cristobal Bogotá - ‬1 min walk
  • ‪Veccina - ‬2 min walk
  • ‪Comedor Veccina Italiano - ‬2 min walk
  • ‪Sexy Seoul - ‬1 min walk

About this property

NH Collection Bogotá Andino Royal

Luxury hotel with a full-service spa and a fitness center
NH Collection Bogotá Andino Royal offers 70 air-conditioned accommodations with iPod docking stations and minibars. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

LCD televisions come with premium cable channels and pay movies. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Make yourself at home in one of the 70 air-conditioned rooms featuring refrigerators and iPod docking stations. LCD televisions are provided for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at La Fragola, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM.
La Fragola - This restaurant specializes in international cuisine and serves lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; COP 33,893 to 75,311 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Fragola

Things to do

  • Full-service spa
  • Gym
  • Stereo

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Rooftop terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 154 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 33893 to 75311 per person
  • Airport shuttle fee: COP 58000 per vehicle (one-way)
  • Pet fee: COP 154 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Andino Royal
Andino Royal Bogota
Andino Royal Hotel
Andino Royal Hotel Bogota
NH Collection Bogotá Andino Royal Hotel Bogota
NH Collection Bogotá Andino Royal Hotel
NH Collection Bogotá Andino Royal Bogota
NH Collection Bogotá Andino Royal Hotel Bogotá
NH Collection Bogotá Andino Royal Hotel
NH Collection Bogotá Andino Royal Bogotá
Hotel NH Collection Bogotá Andino Royal Bogotá
Bogotá NH Collection Bogotá Andino Royal Hotel
Hotel NH Collection Bogotá Andino Royal
Andino Royal
NH Collection Bogotá Andino Royal Hotel
NH Collection Bogotá Andino Royal Bogotá
NH Collection Bogotá Andino Royal Hotel Bogotá

NH Collection Bogotá Andino Royal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 862 reviews
Rating 8 - Good. 191 out of 862 reviews
Rating 6 - Okay. 77 out of 862 reviews
Rating 4 - Poor. 45 out of 862 reviews
Rating 2 - Terrible. 39 out of 862 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Lucas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was a little dirty on the floor. Gym was small with old equipment. Hallways smelled musty. Rooftop nothing like the pictures
Stayed 1 night in Jan 2025

10/10 Excellent

Isabella

Stayed 3 nights in Jan 2025

10/10 Excellent

Feliciano

Business traveller, Travelled with family

Excellent service i strongly recommend

Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Harold

Stayed 2 nights in Nov 2024

10/10 Excellent

cris steffi

Stayed 1 night in Dec 2024

6/10 Okay

giselle

Stayed 6 nights in Dec 2024

2/10 Terrible

Johan, London

Travelled with group
Disliked: Staff & service, property conditions & facilities
Terrible experience. The lock on my door didn't work, and after 2 failed attempts at repairing it, I insisted on a new room. However the lock did not work on the door of the 2nd room! There was no acknowledgment by the staff that this was even a problem (in central Bogotá), and I was treated like I was being inconvenient. There was no hot water in the whole hotel for an entire morning - again no apology. The staff would all benefit from customer service training. It's remarkable this hotel has a 5 star rating, the whole experience was more 2 star at best. My advice is to avoid this hotel. I am seriously re-thinking my NH loyalty status.
Stayed 3 nights in Dec 2024

4/10 Poor

Nick

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My air conditioner didn’t work well, it would turn on for 5 mins and then shut off at like 77 degrees F. It was a pretty warm room overall in a bad way. There were a lot of small cosmetic issues around the room in the shower and bathroom and walls that had to be patched or repainted. The elevators were small and not really great looking. The timer for the room key scan was a second too short. My room telephone only worked on speaker phone and it took us a while to realize that only the handset didn’t work, not the whole phone. The TV did not offer any streaming services. The WiFi was fast and reliable for all devices I used and VERY easy to connect.
Stayed 5 nights in Dec 2024

10/10 Excellent

Armida, Hollis

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk frenly. The buffet great!

10/10 Excellent

lina, Irvine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in Bogota
Stayed 1 night in Dec 2024

2/10 Terrible

Enrique, SUNRISE

Stayed 3 nights in Dec 2024

10/10 Excellent

Nic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had to book this hotel last minute because of a flight delay. The hotel was responsive about checking in after midnight and all of the staff were very helpful and friendly. It can be a bit noisy outside on the weekends, but with the windows shut the noise is minimal and the nightlife in the area is worth it.
Stayed 3 nights in Dec 2024

4/10 Poor

Tarek, Rehoboth Beach

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
AC and shower did not work. They moved us to a better room but did not have hot water. We asked 3 times for the hot water to be fixed and nothing was done. We basically stayed without hot water for 4 days.
Stayed 6 nights in Dec 2024

10/10 Excellent

Christian

Stayed 2 nights in Nov 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ana Lucerito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Victor

Stayed 4 nights in Dec 2024

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Rafael

Stayed 7 nights in Nov 2024

10/10 Excellent

FABIO A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Stewart

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The hotel itself is fine. The attractive rooftop picture is nothing like that in reality - unlit, unattractive and no service at night. The check in process is clunky and long. There was no hot water and no apology from the staff when reported. But the worst is that the rooms facing the street are also across from a nightclub whose music can be heard throughout the night until 5.30 am. I like NH a lot but think this is a terrible place to stay.
Stayed 1 night in Nov 2024

2/10 Terrible

Diana

Stayed 3 nights in Sep 2024

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good. Pluses and minuses. One woman in particular left me standing at the front door at night and seemingly ignored my attempts to enter. Not busy with customers but not listening for someone to enter. Room needed more lighting and was dark in areas like the closet. Breakfast was great with lots of different things changing daily. Staff there attentive I took the hotel taxi service and was very impressed with Andrea. I overpaid her on purpose and she tried to return the extra money. I thought she was really honest and appreciate this. Her driving was excellent too Roof top area was nice but could use some eclectic outlets near the seating area. The seats were ok but very hard. The gym looked complete and well maintained although I never used it Bed was comfortable and the shower had so much pressure it hurt
Stayed 3 nights in Nov 2024