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University Plaza Hotel and Convention Center Springfield

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for University Plaza Hotel and Convention Center Springfield

Exterior
Lobby sitting area
Lobby
Premium bedding, in-room safe, desk, blackout curtains
Aerial view

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Restaurant
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Bar
    Bar

Explore the area

Map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
  • Hammons Tower
    3 min walk
  • Missouri State University
    5 min walk
  • Springfield Cardinals
    5 min walk
  • Springfield, MO (SGF-Springfield-Branson National)
    13 min drive

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Living area

Executive Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Poolside (Expedia)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Poolside (Expedia)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa Sleeper

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa Sleeper

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Springfield

With a stay at University Plaza Hotel and Convention Center Springfield, you'll be centrally located in Springfield, a 2-minute drive from Missouri State University and 5 minutes from Bass Pro Shops Outdoor World. .This hotel is 0.1 mi (0.2 km) from Hammons Tower and 0.3 mi (0.5 km) from Springfield Expo Center.

What's nearby

  • Missouri State University - 5 min walk - 0.4 km
  • Springfield Expo Center - 6 min walk - 0.5 km
  • Hammons Field - 7 min walk - 0.7 km
  • Bass Pro Shops Outdoor World - 5 min drive - 4.3 km
  • Wonders of Wildlife Museum & Aquarium - 6 min drive - 4.3 km

Getting around

  • Springfield-Branson National Airport (SGF) - 13 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Taco Bell - ‬11 min walk
  • ‪Mix Ultralounge - ‬9 min walk
  • ‪The Flea Springfield MO - ‬11 min walk
  • ‪Andy's Frozen Custard - ‬11 min walk

About this property

University Plaza Hotel and Convention Center Springfield

Hotel with a 24-hour fitness center, a short walk to Missouri State University
University Plaza Hotel and Convention Center Springfield offers 267 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 267 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a 24-hour fitness center. This hotel also features gift shops/newsstands, wedding services, and a television in a common area.
Stop by Terrace Grille for lunch, dinner, or brunch, where this restaurant specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekends from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Springfield? This hotel has 39000 square feet (3623 square meters) of space consisting of a conference center and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekends.
Terrace Grille - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Q Street Perk - This coffee shop specializes in American cuisine. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Self parking on site (USD 10 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee weekends 6:30 AM–10:00 AM: USD 15.00 for adults and USD 7.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Terrace Grille
  • Q Street Perk

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (39000 square feet of space)
  • Meeting rooms - 15

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 7.50 for children
  • Self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

University Plaza Hotel and Convention Center Springfield Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 366 out of 1002 reviews" "
Rating 8 - Good. 258 out of 1002 reviews" "
Rating 6 - Okay. 199 out of 1002 reviews" "
Rating 4 - Poor. 97 out of 1002 reviews" "
Rating 2 - Terrible. 82 out of 1002 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Amenities
Pool is cool
Stayed 1 night in Aug 2024

8/10 Good

Miranda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great Location!
Everyone was very nice and efficient the Hotel it self is just way over due for upgrades!! Bed was comfy and our view was nice of Downtown! I would recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Mike, Toronto

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I land in this place for years. It is great place for business travelers.
Stayed 3 nights in Aug 2024

8/10 Good

Miranda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great Location!
Everyone was very nice and efficient the Hotel it self is just way over due for upgrades!! Bed was comfy and our view was nice of Downtown!
Stayed 1 night in Aug 2024

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Cliff

Stayed 2 nights in Aug 2024

10/10 Excellent

Leonard C.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facility.
Nice surprise. Comfortable and a good night sleep
Stayed 1 night in Aug 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Blair

Travelled with family
Liked: Cleanliness, room comfort
Going downhill
Will probably start looking elsewhere to stay in Springfield. I have been staying here for over 10 years. The outside property and atrium are well maintained but the rooms are really in decline. The rooms are getting run down and need to be renovated. The room I stayed in had very stained carpet and the room was really beat up. The ice from the vending machine had bugs frozen into it. The rooms lack basic amenities like ports for electronics charging. It's a great location and the staff is great they just need to update the rooms badly.
Stayed 2 nights in Aug 2024

4/10 Poor

Daniel

Disliked: Cleanliness, property conditions & facilities
Tired looking. Yucky carpet. Dingy bathroom.
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Dianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
We enjoyed our stay with connecting rooms as we had grandchildren. Both pools were nice and weightroom too. If consideration of future additions a hot tub would be great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Kristina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night. I like this place except this time our room didn't get very cool. It was ok when we first got there but seem to warm up throughout our stay.
Stayed 1 night in Aug 2024

6/10 Okay

Carrie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was a festival in the area, took 1.5 hours (4:30-6:00) to check in because they didn't have rooms ready, although they did comp us breakfast for the next morning.
Stayed 2 nights in Aug 2024

4/10 Poor

Colin

Disliked: Property conditions & facilities
Tired
Just tired
Stayed 1 night in Aug 2024

2/10 Terrible

Mike

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, poorly maintained worn out furniture, carpet etc.
Stayed 1 night in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Need help?
Nice property. Don’t understand why they had one check in person during peak hours and then two after the rush
Stayed 1 night in Aug 2024

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Convenient location
Hotel is nice. Very convenient to downtown. It needs some serious upgrades. Very clean, staff great. They charge a "resort" fee but a lot of things are broken or don't work. Needs serious updates. Especially for what they charge a night.
Stayed 2 nights in Aug 2024

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
0/10 horrid experience
If you want a sub par motel quality stay than this is the place for you. If you want a nice quality hotel I would look elsewhere. From the beginning this hotel was difficult. We were told we could check in at 330. We arrived and nope it wasn’t ready would be 4:30. Ok fine whatever. Then 5:30 rolls around and they say they are waiting for the sheets to dry. I finally call at 6:00 a lady I spoke to with reservations was beyond rude. She told me to shut up and let her speak when I was trying to tell her the issues we were having. I wasn’t talking over her she just wouldn’t let me speak. Then we finally get into a room and the bathroom was disgusting. Also the ice on our floor and the air in our room wasn’t working. Overall a horrible experience which is disappointing because we had stayed once before a few years ago and it was wonderful. We had small kids and it was too much of a hassle to ever book with them again. We won’t be back and I’ll be sure to tell my grandparents to book elsewhere for the Route 66 festival which they usually stay there every year as well. Take my advice and find somewhere else to stay.
Stayed 1 night in Aug 2024

8/10 Good

Brenda

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Levon

Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place nice pools… we visit often
Stayed 1 night in Aug 2024