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Novotel Bordeaux Centre Gare Saint Jean

4.0 star property

Photo gallery for Novotel Bordeaux Centre Gare Saint Jean

Sports facility
Bar (on property)
Sports facility
Reception
Premium bedding, in-room safe, soundproofing, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet-friendly
  • Laundry

Explore the area

Map
28-30 Rue De Tauzia, Bordeaux, Gironde, 33800
  • St. Michael Basilica
    ‪9 min walk‬
  • Place de la Victoire
    ‪13 min walk‬
  • Place de la Bourse
    ‪20 min walk‬
  • Bordeaux (BOD-Merignac)
    ‪27 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Premium bedding, in-room safe, soundproofing, iron/ironing board

Classic Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Terrace

Executive Room, 1 King Bed, Terrace

Executive Room, 1 King Bed, Terrace

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed (1 personne)

Premium bedding, in-room safe, soundproofing, iron/ironing board

Classic Room, 1 Double Bed with Sofa bed (1 personne)

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed (2 personnes)

Superior Room, 1 Double Bed with Sofa bed (2 personnes)

Superior Room, 1 Double Bed with Sofa bed (2 personnes)

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

View from room

Hilton Garden Inn Bordeaux Centre

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1029)
The price is NZ$273
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Hilton Garden Inn Bordeaux Centre

About the area

Bordeaux

With a stay at Novotel Bordeaux Centre Gare Saint Jean, you'll be centrally located in Bordeaux, a 9-minute walk from St. Michael Basilica and 13 minutes by foot from Place de la Victoire. .This hotel is 1.2 mi (1.9 km) from Grosse Cloche and 1.3 mi (2.1 km) from Aquitaine Museum.

What's nearby

  • St. Michael Basilica - 9 min walk - 0.8 km
  • Place de la Victoire - 13 min walk - 1.1 km
  • Place de la Bourse - 20 min walk - 1.7 km
  • Bordeaux Cathedral - 4 min drive - 2.6 km
  • Cité du Vin - 8 min drive - 5.7 km

Getting around

  • Tauzia Tram Station - 1 min walk
  • Bordeaux St-Jean Station - 6 min walk
  • Merignac Airport (BOD) - 27 min drive

Restaurants

  • ‪La Taverne du Midi - ‬5 min walk
  • ‪Point Rouge - ‬3 min walk
  • ‪Le Mitico - ‬5 min walk
  • ‪The Roasted - ‬3 min walk
  • ‪Le Pain d'Emmeline - ‬4 min walk

About this property

Novotel Bordeaux Centre Gare Saint Jean

Boardwalk/promenade hotel with a 24-hour front desk and a coffee shop
Novotel Bordeaux Centre Gare Saint Jean offers 99 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 99 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, a television in a common area, and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Stop by the hotel's restaurant, La Gare des Sens, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Bordeaux? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
La Gare des Sens - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 966 metres
  • Area shuttle (surcharge)
  • Parking on site (EUR 16.50 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Gare des Sens

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 8 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 16.5 per day
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Bordeaux Gare Saint-Jean
Mercure Hotel Bordeaux Gare Saint-Jean
Mercure Bordeaux Gare Saint Jean Hotel Bordeaux
Hotel Mercure Bordeaux Centre Gare Saint Jean
Hotel Mercure Gare Saint Jean
Mercure Bordeaux Centre Gare Saint Jean
Mercure Gare Saint Jean
Novotel Bordeaux Centre Gare Saint Jean Hotel
Hotel Mercure Bordeaux Centre Gare Saint Jean
Novotel Bordeaux Centre Gare Saint Jean Bordeaux
Novotel Bordeaux Centre Gare Saint Jean Hotel Bordeaux

Novotel Bordeaux Centre Gare Saint Jean Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 81 out of 155 reviews
Rating 8 - Good. 41 out of 155 reviews
Rating 6 - Okay. 20 out of 155 reviews
Rating 4 - Poor. 9 out of 155 reviews
Rating 2 - Terrible. 4 out of 155 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

osvaldo

Stayed 3 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
No review
Stayed 4 nights in Oct 2024

8/10 Good

natalia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to a train station and downtown.
Stayed 1 night in Jul 2024

6/10 Okay

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Henricus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious, complete amenities and modern
Stayed 1 night in Sep 2024

10/10 Excellent

Sunnil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Satisfied
Lovely attitude of all staff. Check in was effortless. I asked for a late checkout and J was accommodated. Good selection of food and beverages at breakfast. The was no restriction to the amount of food available. Room was very comfortable. We we offered a free upgrade with free mini bar. We had a peaceful night sleep
Stayed 1 night in Aug 2024

8/10 Good

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A decent budget hotel which suited us as close to the station. 30 minute walk to get to the central area but not a problem if reasonably fit. Quiet and safe location with no traffic noise of any consequence.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the City
One night stay on a motorcycling trip. Convenient, safe parking, air conditioned. Tram outside to take you into the centre of town.
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable room with staff very accommodating.
Stayed 1 night in Jul 2024

8/10 Good

Valerie

Travelled with family
Liked: Amenities
A nice standard hotel close to Bordeaux centre. Staff are v friendly and rooms clean enough. Basic amenities and clean rooms. Air conditioning didn’t work super well in our room. Breakfast was ok standard. Coffee could have been better.
Stayed 2 nights in Jul 2024

6/10 Okay

Pierre

Liked: Staff & service
Stayed 3 nights in Jul 2024

8/10 Good

natalia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, close to train station
Stayed 1 night in Jul 2024

4/10 Poor

Madeleine

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Very disappointing for a 4* hotel
Upon seeing the room I was very surprised that this was a 4* hotel. We had booked a room with a king size bed and a sofa bed. Despite confirming that the sofa bed had been made up with clean linen when we checked in, it had not - instead it smelt unaired and obviously slept in. Additionally the waste bin in the room was so dirty they had to take it away when we showed it to staff (but they did not provide a replacement). The kindest way to describe the decor/fixings is ‘tired’, the room also smelt damp and of stale cigarettes - as did any clothes left in the wardrobe. We also had to get the key card recoded several times as we would return to the room to find it didn’t work. We went out for dinner one evening and returned about 11.45pm to find the hotel closed and locked. Then spent 10 minutes ringing the buzzer, before having to phone them to request they let us in. However, I can confirm the buffet breakfast was very good.
Stayed 3 nights in Jun 2024

8/10 Good

Frédéric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: parking available, not far from the center (3 tram stops). Cons: limited dining options (on reservation during the week, none on weekend, not room service), the staff at the reception (a trainee) was also in charge of the bar, and was overwhelmed.
Stayed 2 nights in Jun 2024

4/10 Poor

Giancarlo

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great reception staff
The lady with brown hair and lovely oriental accent at the reception desk made our stay very comfortable. We loved her friendly attitude and readiness to help any time. We also appreciated that our room was ready upon arrival in earlier hours.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael, Botanic Ridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good generally. Restaurant has limited menu. Close to station. Good place via trams to explore Bordeaux. Facilities very good. Would come again.
Stayed 3 nights in Apr 2024

4/10 Poor

Kress

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dark inside and lack of lighting in the room. Breakfast is not replenished. Most food items empty. Came for breakfast at different times and same thing. Close to the train station and far from all the attractions. Not safe to walk around. .
Stayed 3 nights in Mar 2024

10/10 Excellent

Richard

We had a relaxing and convenient quick stay. There was a train strike so we needed to drive, and parking at the hotel was right there! Staff was friendly and all spoke English. Highly recommended b
Stayed 1 night in Jan 2024

10/10 Excellent

Alden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night
Everything is good, there was umbrella provided during the raining season. Buffet breakfast was great too.
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and enjoyable
Good spot close to transport and the city centre as well as the train station. Helpful reception staff who were able to help me with questions or concerns meant it was an enjoyable experience to stay. Both comfortable and relaxing.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located
This hotel is close to the train station but not enough so that the noise can be a problem. There is a team stop more or less in front which will take you within 10-15 minutes to Place de la Bourse. Being in the older part of town not far from the train station, I felt uneasy at times in the evening. There was no noise in the room, it had a sofa and essentials for morning coffee. I did not try the breakfast because it was too expensive (I felt 18,50€ was a bit much). There aren’t cafés close by so you will have to get some downtown, at the train station or grab croissants and eat in your room. A beautiful city and this location is great to explore from. The entrance is welcoming with lots of space to relax. Check in was good. I would recommend and stay here again.
Stayed 3 nights in Oct 2023