8/10 Good
cassie, Lake Worth
Travelled with family
17 Jan 2025
Liked: Cleanliness, staff & service, amenities
I thought the hotel was a historical part of boston and chose to stay here because of these reviews. The staff was amazing and so helpful. Room sevice was great however there were extra fees for everything.
I also booked the executive suite which was a nice room but there was no mini fridge which i was really surprised by and could see the spot where it was at one time. They mentioned that the hotel is undergoing renovations but that we wouldnt hear anything. Unfortunately that was not true, one day i fel like the jack hammer was in my room with me for over 2 hours, luckily we left for the rest of the day and the next day you could hear it but was further away.
The hotel definitely needs to be updated, the sofa and chairs in our room seemed very very old, i just felt like i was paying 350/night but the amenities didnt reflect that.
cassie
Stayed 6 nights in Jan 2025