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Hampton Inn & Suites Boston Crosstown Center

3.0 star property

Photo gallery for Hampton Inn & Suites Boston Crosstown Center

Reception
In-room safe, blackout curtains, iron/ironing board
Exterior
Indoor pool
In-room safe, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Bar
  • 24/7 front desk
  • Breakfast included
  • Parking available

Explore the area

Map
811 Massachusetts Ave, Boston, MA, 02118
  • Northeastern University
    ‪16 min walk‬
  • Copley Square
    ‪3 min drive‬
  • Fenway Park
    ‪4 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 37 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Boston

With a stay at Hampton Inn & Suites Boston Crosstown Center in Boston (South End), you'll be within a 5-minute drive of Northeastern University and Copley Square. .This hotel is 1.9 mi (3 km) from Fenway Park and 2.1 mi (3.3 km) from Boston Common.

What's nearby

  • Northeastern University - 16 min walk - 1.4 km
  • Copley Square - 3 min drive - 2.6 km
  • Fenway Park - 4 min drive - 3.0 km
  • Boston Common - 5 min drive - 3.4 km
  • Boston Convention and Exhibition Center - 5 min drive - 3.5 km

Getting around

  • Boston Ruggles Station - 2 min drive
  • Newmarket Station - 14 min walk
  • Logan International Airport (BOS) - 14 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Stop & Taste Pizza - ‬10 min walk
  • ‪Flour Bakery & Cafe - ‬11 min walk
  • ‪Maxine's On Saint James - ‬9 min walk
  • ‪Jaho Coffee Roaster & Wine Bar - ‬10 min walk

About this property

Hampton Inn & Suites Boston Crosstown Center

Hotel with free breakfast, near Northeastern University
Hampton Inn & Suites Boston Crosstown Center offers 175 accommodations with video-game consoles and safes. Televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 175 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while video-game consoles and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary weekday newspapers, and housekeeping is provided on request.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
You can enjoy a meal at the restaurant serving the guests of Hampton Inn & Suites Boston Crosstown Center, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hampton Inn & Suites Boston Crosstown Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured self parking on site (USD 25 per night; includes in/out privileges)
  • Secured covered extended parking on site (USD 25 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Films for purchase
  • Premium channels
  • TV
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered self parking fee: USD 25 per night (in/out privileges)
  • Covered extended parking fee: USD 25 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - 10432904004
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Boston Crosstown Center
Hampton Inn Crosstown
Hampton Inn Crosstown Hotel
Hampton Inn Crosstown Hotel Boston Center
Hampton Inn Boston Crosstown Center Hotel
Hampton Inn Crosstown Center Hotel
Hampton Inn Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn & Suites Boston Crosstown Center Hotel
Hampton Inn & Suites Boston Crosstown Center Boston
Hampton Inn & Suites Boston Crosstown Center Hotel Boston

Hampton Inn & Suites Boston Crosstown Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 449 out of 1050 reviews
Rating 8 - Good. 279 out of 1050 reviews
Rating 6 - Okay. 145 out of 1050 reviews
Rating 4 - Poor. 80 out of 1050 reviews
Rating 2 - Terrible. 97 out of 1050 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jamie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast Great staff
Stayed 1 night in Dec 2024

10/10 Excellent

Yuto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Margie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff & clean!
Stayed 1 night in Dec 2024

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible all around.
Stayed 2 nights in Dec 2024

10/10 Excellent

Chadae

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Stayed 4 nights in Nov 2024

10/10 Excellent

Haolei

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Buh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some good breakfast...
Stayed 6 nights in Nov 2024

8/10 Good

Rentha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, surrounding area not too good. You can Uber to Boston commons very quickly
Stayed 3 nights in Nov 2024

10/10 Excellent

Brian

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly, helpful staff.
Stayed 1 night in Nov 2024

2/10 Terrible

Seung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not safe and too much ambulance sirens
Stayed 2 nights in Nov 2024

10/10 Excellent

Marc

Stayed 1 night in Nov 2024

10/10 Excellent

XAVIER

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice the place
Stayed 2 nights in Nov 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Significant security presence. Made me wonder about the neighborhood. Needs a color upgrade.
Stayed 4 nights in Nov 2024

2/10 Terrible

Rachel

Stayed 1 night in Nov 2024

4/10 Poor

love

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is one of the worst hotels I’ve ever had to experience. This was not worth the price we paid for. Too many problems with this hotel especially the location. The only good thing about that hotel is the hotel staff members, there names are DINA, LORI and Daniel. They were very friendly, welcoming, understanding and VERY helpful. They made our stay a bit easier and better.
Stayed 11 nights in Nov 2024

6/10 Okay

Ruta

Liked: Cleanliness, property conditions & facilities
I stayed here for work and found it to be a decent option for the price, especially compared to other places in Boston. The breakfast selection was limited but tasty, and the unlimited coffee, tea, and hot cocoa available throughout the night was a nice touch. My room was clean and tidy with no major complaints, though the shower regulation may need fixing. The security staff were excellent—professional and attentive. However, the receptionist came off rude-possibly just a cultural difference being used to British over-politeness? One downside was the surrounding area. While the side near the inn felt fine, the other side seemed a bit unsafe. I didn’t feel comfortable going for a walk and opted to stay in or use Uber when necessary. Overall, if you’re looking for a reasonably priced place to crash in Boston, this works well. Just keep in mind the area and some minor quirks.
Stayed 5 nights in Nov 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff
Stayed 1 night in Nov 2024

10/10 Excellent

Lashawnta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and had big sized rooms and pools stays open late!
Stayed 1 night in Nov 2024

10/10 Excellent

Brandon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off beaten path
Flew in for a conference and didn’t want to pay prices for hotel near convention but this was an amazing place to be for the price. Used Ride App to get where I needed to be but could have used public transportation as well nearby. Nice breakfast each morning and a restaurant inside the hotel. Was a bit noisy at times but due to the location, it was completely understandable. They do offer a shuttle to major spots in town that is beneficial. Staff was incredibly helpful and friendly. Rooms were amazing and spacious.
Stayed 4 nights in Nov 2024

8/10 Good

Gregory

Stayed 1 night in Nov 2024

6/10 Okay

Malcolm

Travelled with group
Disliked: Cleanliness, staff & service, amenities
When we arrived there was no one at the front desk. It took about 15 minutes for someone to come and check us in. When we got to the room, it smelled like a dead rat. We had to argue with the front desk in order to get the room changed. We asked for late check out but still had maids knocking on our door. The area surrounding is filled with drug addicts.
Stayed 1 night in Sep 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeepers nice
Stayed 1 night in Nov 2024