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Residence Inn by Marriott Boston Downtown / South End

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott Boston Downtown / South End

Fridge, microwave, stovetop, dishwasher
Studio, 1 King Bed with Sofa bed
Exterior
Studio, 1 King Bed with Sofa bed | Living area
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
2001 Washington Street, Boston, MA, 02119
  • Northeastern University
    8 min walk
  • Boston Medical Center
    12 min walk
  • Boston Museum of Fine Arts
    19 min walk
  • Boston, MA (BNH-Boston Harbor Seaplane Base)
    16 min drive

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Living area

Studio, 1 King Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, View

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed, View

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom (Hearing Accessible)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Boston

With a stay at Residence Inn by Marriott Boston Downtown / South End in Boston (South End), you'll be within a 15-minute walk of Northeastern University and Boston Medical Center. .This hotel is 1 mi (1.6 km) from Boston Museum of Fine Arts and 1.3 mi (2.1 km) from Copley Place.

What's nearby

  • Northeastern University - 8 min walk - 0.7 km
  • Boston Museum of Fine Arts - 19 min walk - 1.6 km
  • Fenway Park - 3 min drive - 2.9 km
  • Hynes Convention Center - 3 min drive - 2.5 km
  • Boston Common - 4 min drive - 3.3 km

Getting around

  • Boston Ruggles Station - 10 min walk
  • Massachusetts Ave. Station - 14 min walk
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 16 min drive

Restaurants

  • ‪Slades Bar & Grill - ‬7 min walk
  • ‪Stop & Taste Pizza - ‬8 min walk
  • ‪Maxine's On Saint James - ‬10 min walk
  • ‪P&R Restaurant And Ice Cream Parlor - ‬8 min walk
  • ‪Toro - ‬8 min walk

About this property

Residence Inn by Marriott Boston Downtown / South End

Hotel with free breakfast, a quick walk to Northeastern University
Residence Inn by Marriott Boston Downtown / South End offers 135 accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 135 guestrooms, featuring kitchenettes with refrigerators and stovetops. 49-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services.
Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Boston? This hotel has 4693 square feet (436 square meters) of space consisting of conference space and 3 meeting rooms. Limited parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured valet parking on site (USD 55.00 per night; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate dining area

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Free food shopping service
  • Housekeeping (on request)
  • Laundry facilities
  • Wedding services

Business services

  • Conference space (4693 square feet)
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchenette
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Secured valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015490351
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Boston Downtown South End Aparthotel
Residence Inn Marriott Boston Downtown South End
Resince Inn riott Boston End
By Marriott Boston End Boston
Residence Inn by Marriott Boston Downtown / South End Hotel
Residence Inn by Marriott Boston Downtown / South End Boston

Residence Inn by Marriott Boston Downtown / South End Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 574 out of 891 reviews" "
Rating 8 - Good. 185 out of 891 reviews" "
Rating 6 - Okay. 66 out of 891 reviews" "
Rating 4 - Poor. 39 out of 891 reviews" "
Rating 2 - Terrible. 27 out of 891 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

manman

Liked: Staff & service, property conditions & facilities
Kitchen is good. The comforter cover can’t cover properly.
Stayed 1 night in Aug 2024

6/10 Okay

douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Property was okay. Walking to shopping and dinner was depressing as we saw multiple homeless and others drugged out of their skulls.
Stayed 1 night in Aug 2024

6/10 Okay

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed
Air conditioner placement terrible. Freezing cold air blowing right on the bed. Lack of hooks in bathroom. Bathroom faucet so short could only wash fingers! ? Service every 3 days when requested. For the exorbitant room charge, service should automatically be daily!And,$55 for parking totally ridiculous!. Marriott’s used to be our go to, but now, I’m very disappointed.
Stayed 2 nights in Aug 2024

4/10 Poor

Regina

Stayed 6 nights in Aug 2024

10/10 Excellent

Biagio

Business traveller
Totally satisfied would’ve been icing on the cake if u provided shuttle service to the Boston Convention Center
Stayed 7 nights in Aug 2024

8/10 Good

Sergio

Liked: Staff & service
Average
Stayed 2 nights in Jul 2024

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top place to stay
Amazing
Stayed 1 night in Aug 2024

2/10 Terrible

Paul

Business traveller
Disliked: Staff & service, property conditions & facilities
This hotels valet system is horrendous. They gave my keys to another hotel guest and on another occasion lost my keys for 40 minutes. The hotel staff nor the valet staff seemed to care. Further, the valet staff did not check the assigned car number for valet parking when requesting a car. Additionally, the valet staff allowed any and all people into the hotel premises regardless of their guest-status. Not a great staff and really terrible experience with valet.
Stayed 6 nights in Jul 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Security did a wellness check at 3am .. which was very weird. Other than that, everything was great!
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Cleaning service need to improve urgently!
it was good, however the cleaning service definitively was a horror during our staying - or they didnt accomplished the schedule or they didnt clean the basics (not get the trash from the trash can)!!
Stayed 9 nights in Jul 2024

10/10 Excellent

Saige

Stayed 3 nights in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2024

10/10 Excellent

Sara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Everyone was super friendly and helpful. I will absolutely stay here again.
Stayed 2 nights in Jul 2024

8/10 Good

Laura

Stayed 6 nights in Jul 2024

10/10 Excellent

Pei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kerry

Stayed 6 nights in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel!!! Beyond my expectations. Great large room for our family of 4. We only stayed one night as we were road tripping north, but would stay again! Breakfast was good too!
Stayed 1 night in Jul 2024

10/10 Excellent

Denesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt this property was clean and quiet; however, the location is not convenient to anything. There is nothing walkable.
Stayed 3 nights in Jun 2024

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mostly comfortable
Our room was very lovely. However, this hotel was not in a great part of town. We felt uneasy having our kid with us and being right around the corner from people that looked like they were on drugs. We felt comfortable in the hotel, but not to go outside and walk around. The parking was convenient, however, pricey for the night. At least our car was right there, though. Also, the breakfast options were slim so we didn't even end up taking advantage of the free breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Young Jin

Stayed 6 nights in Jul 2024

6/10 Okay

Frances

Travelled with family
Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Sandrine, Mamaroneck

Liked: Cleanliness, staff & service
Shower did not work! Had ti change room ughh
Stayed 1 night in Jul 2024

10/10 Excellent

Romineh

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024

8/10 Good

Laurie

Travelled with family
Nice location, and clean and updated. Poor breakfast options and nearly wiped out every morning by 9
Stayed 4 nights in Jul 2024

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room with kitchenette and utensils, and even an ottoman, as well as a generous breakfast offering. While the area is not at an ideal location, we did not feel unsafe inside the property (entrances need card to open up at all times) and at this price (for Boston) you can't really complain.
Stayed 8 nights in Jul 2024