With a stay at Hôtel Restaurant L'Etape in Bouc-Bel-Air, you'll be within a 10-minute drive of Plan de Campagne and Pole d'Activites d'Aix en Provence. .This hotel is 13.5 mi (21.7 km) from Old Port of Marseille and 15.6 mi (25.2 km) from Marseille Provence Cruise Terminal.
What's nearby
Plan de Campagne - 6 min drive - 7.5 km
Pole d'Activites d'Aix en Provence - 10 min drive - 9.1 km
Aix-en-Provence Tourism Office - 15 min drive - 15.6 km
Cours Mirabeau - 15 min drive - 15.8 km
Hôtel de Caumont - Centre d'Art - 16 min drive - 16.1 km
Getting around
Simiane Station - 15 min walk
Marseille - Provence Airport (MRS) - 17 min drive
Restaurants
Côté Jardin - 6 min drive
Le Local - 6 min drive
L'Instant - 2 min drive
L'Atelier des Délices - 5 min drive
Le Jambon de Parme - 4 min drive
About this property
Hôtel Restaurant L'Etape
Hotel in Bouc-Bel-Air with a seasonal outdoor pool and a coffee shop
Hôtel Restaurant L'Etape offers 35 accommodations with complimentary newspapers and hair dryers. This Bouc-Bel-Air hotel provides complimentary wireless Internet access.
Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
A children's pool and a seasonal outdoor pool are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 35 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Enjoy Mediterranean cuisine at L ETAPE, a fine-dining restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. Planning an event in Bouc-Bel-Air? This hotel has 753 square feet (70 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 9:30 AM.
L ETAPE - Overlooking the pool, this fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from room service (during limited hours).
Languages
English, French, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Motorhome/coach/lorry parking on site
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–9:30 AM on weekends: EUR 12.50 for adults and EUR 7 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Coffee/tea in a common area
Restaurants on site
L ETAPE
Things to do
Children's pool
Seasonal outdoor pool
Family friendly
Children's pool
Seasonal outdoor pool
Soundproofed rooms
Conveniences
Banquet hall
Free newspapers in reception
Front-desk safe
Vending machine
Guest services
Daily housekeeping
Luggage storage
Business services
Conference space (753 square feet)
Coworking spaces
Meeting rooms - 2
Outdoors
Garden
Pool umbrellas
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
No lift (single-level property)
Step-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)
More
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Heating
Bathroom
Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels
Entertainment
Premium channels
TV
More
Desk
Free newspapers
Iron/ironing board
Phone
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open Monday - Friday (6:30 AM - 8:00 PM) and Saturday - Sunday (7:30 AM - noon)
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Reception hours are 7:30 AM-10 PM Saturday-Monday, 6:30 AM-10 PM Tuesday-Thursday, and 6:30 AM-7 PM Friday.
Renovations and closures
The following facilities are closed on Christmas Eve:
Dining venue(s)
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 12.50 for adults and EUR 7 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, ANCV Chèques-vacances, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Restaurant L'Etape
Restaurant L'Etape Bouc-Bel-Air
Hôtel Restaurant L'Etape Hotel
Hôtel Restaurant L'Etape Bouc-Bel-Air
Hôtel Restaurant L'Etape
Hôtel Restaurant L'Etape Bouc-Bel-Air
Hôtel Restaurant L'Etape Hotel Bouc-Bel-Air
Hôtel Restaurant L'Etape Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It's very dated, very poor rooms, the only good thing was the staff were very pleasant! The upstairs halls smelt very unpleasant, the bed was very uncomfortable. Why do they only give 3pillows, why not 2for each person?
Verified traveller
Stayed 1 night in Oct 2018
6/10 Okay
m, salt lake city, utah
6 Sept 2016
Liked: Cleanliness, staff & service
Check-in supposed to be at 2pm but room was not ready until 3pm!!
Tiny shower!!
m
6/10 Okay
Daniel, France
10 Apr 2016
all good
Daniel
8/10 Good
katy, france
17 Aug 2013
Liked: Cleanliness, staff & service
a nice getaway
tucked away from the city of marseille, which is nice if youre looking to get away. however it's a little difficult to find, our taxi driver passed it the first time. the hotel rooms are small, and not very new or updated. for example, a quadrouple room would have a queen bed with two roll away beds. it worked, but not what i expected. the staff was very friendly, and helpful despite the language barrier. i would stay again if ever in the area.
We were a bit disappointed upon arriving because the location was a bit industrial /suburban. Upon checking in, we discovered that our rooms in the Bastide were very clean, comfortable, homey feeling, and got great breezes from across the hills. Staff or young gals who seem to run the place were very helpful and nice. Our kids loved the well kept pool area after a day of touring, and made quick friends with some of the int'l travellers who found this out- of- the- way spot. Biggest problem: it's on a divided highway with long stretches and few opportunities to turn around . From the east, you can't miss it. But from the west or north you may see it from across the divider, but you'll be in Marseille or in a crowded suburban traffic circle for the 5th time, before you can actually pull in to their driveway. Big hint: always follow signs to Gardanne, and then come back in from the east. In sum: Real nice place for adept navigators.
This is a 1-2* hotel at best. Rooms were dark and not at all comfortable. TV was ok, but bathroom was poor and no light in the toilet. I couldn't wait to leave. The only saving graces are the staff (who were helpful when asked) and the pool which was nice.
Two points which were incredibly disappointing. The first night, I had left a do not disturb sign outside - all morning I had a knock on my door which ruined my sleep. Not impressed.
Additionally, my room did not lock - I informed the hotel and they said that no-one could open it because of the outside lock. The following morning someone tried to break into my room at 7:30am - luckily, I was in the room and shouted to the intruder but pretty disappointing especially as I pointed this out the staff on the previous night.
I certainly would not stay here again.
The restaurant in this hotel is excellent. The hotel rooms are very simple and I was disappointed. My view outside my window was of a worksite of some kind. Not very pleasant. The bathroom, although it was recently remodeled and was nicely appointed, had spiders and webs in the corner above the shower. The best thing about the hotel is that it has a good restaurant attached. The second best thing is that it has ample, off the road parking. But I was disappointed with the quality of the furniture in the room and with the cleanliness of the bathroom.
The room was clean, but not very spacious. If you arrive after reception is closed, check for your room in the pink building next to the pool. Breakfast is not included, so note that. All in all, clean area to rest and sleep after visiting around.
The hotel while typically catering to the business man or woman was very nice for the price. The staff was helpful and kind even when we had difficulty in trying to locate the hotel. The signage on the road for the hotel needs to be upgraded in order for out of country guests to locate it more easily. The rooms are very small in the main building by american standards. The bathroom was nice, the only issue was the enclosed shower glass wall. The seal at the bottom was worn out and water would collect on the floor each time you took a shower. The hotel restaurant was excellent. The morning breakfast contained everything you needed to get the day started. The evening prix fix meal was inexpensive and fullfilling. I would diffently stay in this hotel the next time we come back to provence.
Séjour au calme.
Mais pas de restauration lors de mon séjour, et distributeur automatique en panne.
L’accueil était fermé sauf lors du petit déjeuner, plutôt correct.
Mais la chambre donnant sur le couloir empêchait de profiter de la fenêtre.
La télécommande du téléviseur avait. Sans doute un problème de pile.
Cependant, chambre propre meme si elles n’a pas été nettoyée pendant mes 2 jours.
Hôtel très fonctionnel proche d'Aix en PROVENCE, Personnel et accueil très chaleureux. Un peu bruyant si on a les fenêtres ouvertes . J y retournerai
Verified traveller
Stayed 1 night in Oct 2023
8/10 Good
Ambre
Travelled with partner
23 Aug 2023
Liked: Cleanliness, staff & service, amenities
Très bon hôtel
Ambre
Stayed 1 night in Aug 2023
4/10 Poor
PATRICK
18 Jun 2023
Liked: Cleanliness, staff & service
L'ETAPE A EVITER !
Chambre standard ne correspondant pas à la réservation (chambre triple). Restauration bien quoique un peu chère.
Equipement chambre minimaliste (tuyau douche mauvais état, meuble salle de bain avec moisissure, 1 seul rouleau de papier hygiénique sur la fin, ...) Petit déjeuner limite, pas de renouvellement oeufs brouillés, ni viennoiserie, il vaut mieux arriver dans les premiers, autrement régime ...
Pour le tarif, il vaut mieux aller ailleurs.