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Altezza Arc 1800 Hotel & Spa - ex Mercure

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Altezza Arc 1800 Hotel & Spa - ex Mercure

Indoor pool, open 9:00 AM to 8:00 PM, pool loungers
Couples treatment room(s), body treatments, aromatherapy
Premium bedding, Select Comfort beds, in-room safe, desk
Garden views, open daily
Breakfast and dinner served, French cuisine

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Spa
  • Hot tub
  • Gym

Explore the area

Map
Village de Charmettoger, Bourg-Saint-Maurice, 73700
  • Charmettoger Ski Lift
    2 min walk
  • Villages Club du Soleil
    3 min walk
  • Landry Station
    24 min drive
  • Meribel (MFX)
    77 min drive

Room options

View all photos for Superior Room

Premium bedding, Select Comfort beds, in-room safe, desk

Superior Room

  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Premium Suite

Premium bedding, Select Comfort beds, in-room safe, desk

Premium Suite

  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite

Premium bedding, Select Comfort beds, in-room safe, desk

Family Suite

  • 55 sq m
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, Select Comfort beds, in-room safe, desk

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Arc-1800

When you stay at Altezza Arc 1800 Hotel & Spa - ex Mercure in Bourg-Saint-Maurice, you'll be next to a golf course, just steps from Les Arcs and Charmettoger Ski Lift. .This family-friendly hotel is 0.8 mi (1.3 km) from Peisey-Vallandry Ski Field and 0.9 mi (1.4 km) from Transarc Gondola.

What's nearby

  • Les Arcs - 2 min walk
  • Villards (Les Arcs 1800) Ski Lift - 9 min walk
  • Peisey-Vallandry Ski Field - 15 min walk
  • Peisey-Vallandry Ski Resort - 6 min drive
  • Coches Ski Lift - 24 min drive

Getting around

  • Landry Station - 24 min drive
  • Geneva International Airport (GVA) - 149 min drive

Restaurants

  • ‪Chez Boubou - ‬13 min walk
  • ‪Le Bistrot Savoyard - ‬7 min drive
  • ‪La Cabane des Neiges - ‬8 min walk
  • ‪Voga Goga - ‬15 min walk
  • ‪Le Petit Zinc - ‬11 min walk

About this property

Altezza Arc 1800 Hotel & Spa - ex Mercure

Family ski hotel with 2 spa tubs
Altezza Arc 1800 Hotel & Spa - ex Mercure offers 80 accommodations with espresso makers and safes. Rooms open to balconies. Select Comfort beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Refrigerators, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

NUXE has 3 treatment rooms including rooms for couples. Services include sports massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Make yourself at home in one of the 80 guestrooms featuring refrigerators and flat-screen televisions. Your Select Comfort bed comes with premium bedding. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day on the slopes, you can relax in one of the 2 spa tubs. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab dinner at Le Jardin Alpin, a restaurant that specializes in French cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Bourg-Saint-Maurice? This hotel has 2691 square feet (250 square meters) of space consisting of conference space and 5 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Le Jardin Alpin - This restaurant specializes in French cuisine and serves breakfast and dinner. A children's menu is available.
Les Allobroges - This bar overlooks the garden. Open daily.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (EUR 30 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:00 AM: EUR 22 for adults and EUR 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Le Jardin Alpin
  • Les Allobroges

Things to do

  • 2 hot tubs
  • Arcade/games room
  • Archery
  • Billiards/pool table
  • Cross-country skiing
  • Downhill skiing
  • Fitness centre
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Ropes course
  • Sauna
  • Snowboarding
  • Steam room
  • Ziplining

Family friendly

  • Arcade/games room
  • Baby bath
  • Free cots/infant beds
  • High chair
  • Indoor pool
  • Playground
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Golf caddy
  • Golf cart
  • Golf clubs
  • Luggage storage
  • Multilingual staff
  • Ski equipment hire
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (2691 square feet)
  • Meeting rooms - 5

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - sports
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 120
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Premium bedding
  • Select comfort bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 5 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Half Board rates do not include dinner for children age 3-14. The dinner fee is EUR 15 per child, collected at the property.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 26 to July 2:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.81 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 10 for children
  • Covered self parking fee: EUR 30 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 8:00 PM
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Mercure Arcs 1800 Bourg-Saint-Maurice
Hôtel Mercure Arcs 1800 Bourg-Saint-Maurice
Mercure Arcs 1800 Bourg-Saint-Maurice
Bourg-Saint-Maurice Hôtel Mercure Les Arcs 1800 Hotel
Mercure Arcs 1800
Hotel Hôtel Mercure Les Arcs 1800 Bourg-Saint-Maurice
Hotel Hôtel Mercure Les Arcs 1800
Hôtel Mercure Les Arcs 1800 Bourg-Saint-Maurice
Hôtel Mercure Arcs 1800

Altezza Arc 1800 Hotel & Spa - ex Mercure Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 47 out of 67 reviews" "
Rating 8 - Good. 14 out of 67 reviews" "
Rating 6 - Okay. 6 out of 67 reviews" "
Rating 4 - Poor. 0 out of 67 reviews" "
Rating 2 - Terrible. 0 out of 67 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

JORGE, chicago

Liked: Cleanliness, staff & service, property conditions & facilities
My stay, surpassed my expectations. The room was amazing, the staff super cool, I would come back anytime!!! Great property!
Stayed 1 night in Aug 2024

10/10 Excellent

christophe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacations
Stayed 1 night in Jul 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 2 min walk from lift as snow cover wasn’t sufficient for ski in/out.
Stayed 5 nights in Mar 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple Ski Trip
Fantastic hotel.. went above and beyond.. faultless. Very close to ski lift and short walk to bars etc. will stay again.
Stayed 4 nights in Mar 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at Altezza. Good facilities and excellent proximity to the Charmettoger lift (100m walk) and possible to ski back to the boot room door! A little bit away from other restaurants in Arc 1800 centre. All in all a fantastic 5 night stay!
Stayed 5 nights in Feb 2024

8/10 Good

Ruben

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good property, a bit pricey for what it is
Stayed 3 nights in Jan 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay! Would come back if we back hete
Very nice hotel, big room comfy bed, great breakfast. Didn’t try dinner as it is quit controversial. Wonderful spa, had great time there after ski. The jacuzzi is too small tho. On peak time, you have to wait . So pick a smart time to go if you want to enjoy the spa.
Stayed 7 nights in Jan 2024

8/10 Good

Graham

Stayed 6 nights in Dec 2023

10/10 Excellent

Filipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely lovely, kind staff, beautiful views, modern and clean facilities. Food is wonderful
Stayed 1 night in Aug 2022

10/10 Excellent

Gina

Stayed 1 night in Aug 2022

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Les Arcs
Great hotel for our large group ski trip. Nice facilities, close to slopes & lifts, good service, comfortable rooms. Highly recommended.
Stayed 5 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern and funky decor In a great location with very comfortable beds in large rooms. All the hotel staff were lovely and extremely helpful.
Stayed 7 nights in Jan 2020

6/10 Okay

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon séjour , piscine eau un peu froide c est un avis personnel et en arrivant on nous prévient que notre dernier jour la piscine été fermée cela aurait été bien de le savoir a l'avance pas le jour de notre arrivee
Stayed 2 nights in Aug 2024

10/10 Excellent

Anjela

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Thibaud

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le décor et le cadre sont superbes. Dommage que certains clients renverse souvent leur café sur les moquettes et qu’un des jacuzzi soit en panne. Sinon le hammam, le sauna et la piscine (un peu froide) sont très agréables. La chambre est spacieuse et bien décoré, après je préfère quand il y a un sas dans la chambre pour les bruits du couloir, nous avions 5 mouches et 1 moustique car la porte-fenêtre était ouverte en arrivant pas top. Personnel aimable mais débutant pour certain ce qui nous fait attendre. Il y a des restaurants et bars a 300 mètres à pieds. Nous n’avons pas eu besoin de climatisation (il n’y en a pas) car il faisait frais.
Stayed 1 night in Aug 2024

10/10 Excellent

Mounes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une parenthèse
Très bon séjour dans un hôtel accueillant, agréable. On peut poser sa voiture et partir en randonnée ou dans le village et même au-delà avec les navettes et les télésièges. Chambre très bien insonorisées. Joli coin piscine et spa accessible à tous.
Stayed 2 nights in Aug 2024

10/10 Excellent

Claudette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Mevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Obin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ubicado en estación de ski en los alpes. Desde el check-in notamos la calidad del servicio y la atención al cliente en todo momento.
Stayed 7 nights in Jul 2024

6/10 Okay

Romain

Bien mais quelques points à améliorer
Les points positifs : piscine intérieure grande et spa, restaurant bon, bonne localisation et belle vue sur la montagne. Les points à améliorer : trop d’attente au petit déjeuner pour avoir des œufs brouillés (fait à la demande), Pas de clim dans la chambre : problème été pour les chambres sur station , bruit (local générateur) et moustiques empêchent de laisser ouverte la fenêtre pour rafraîchir. Chambre Sale : vitre non nettoyée et taches sur moquette Connaissances de l’équipe limitées : ne connaît pas la boulangerie la plus proche, ne connaît pas mountain kart Carte chambre pour ouvrir électricité au fonctionnement non intuitif Machine à café cassée La personne a l’accueil oublie notre demande quand on l’appelle, on a du rappelé. N’a pas noté quand on a dit pas de parking cette nuit et donc la note finale présentait un parking, on a du vérifier et faire modifier.
Stayed 3 nights in Jul 2024