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The Norfolk Royale Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Norfolk Royale Hotel

Fitness facility
Property entrance
Individually decorated, individually furnished, desk, iron/ironing board
Beach nearby
Garden

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Richmond Hill, Bournemouth, England, BH2 6EN
  • The Square
    3 min walk
  • Bournemouth Lower Gardens
    3 min walk
  • Bournemouth Town Hall
    5 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    10 min drive

Room options

View all photos for Small Double Room

Small Double Room

Small Double Room

  • 14.48 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 22.29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Executive Double Room

  • 26.76 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Executive Twin Room

  • 26.76 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 22.29 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Room

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 22.6 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Double or Twin Room

Premier Double or Twin Room

Premier Double or Twin Room

  • 33.77 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room (Accessible)

Deluxe Double Room (Accessible)

Deluxe Double Room (Accessible)

  • 22.6 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior
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The price is NZ$112
for 1 night
includes taxes & fees
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About the area

Bournemouth

Located in Bournemouth (Bournemouth City Centre), The Norfolk Royale Hotel is within a 10-minute walk of Bournemouth International Centre and Bournemouth Pavillion Theatre. .This hotel is 1.1 mi (1.8 km) from Bournemouth Beach and 1.9 mi (3.1 km) from Bournemouth University.

What's nearby

  • Bournemouth International Centre - 8 min walk - 0.7 km
  • Bournemouth Pavillion Theatre - 9 min walk - 0.8 km
  • Bournemouth Beach - 10 min walk - 0.9 km
  • Bournemouth University - 4 min drive - 3.1 km
  • O2 Academy Bournemouth - 5 min drive - 3.9 km

Getting around

  • Bournemouth Station - 3 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 10 min drive

Restaurants

  • ‪Crema - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪The Mary Shelley - ‬3 min walk
  • ‪Caffè Nero - ‬2 min walk

About this property

The Norfolk Royale Hotel

Edwardian Bournemouth hotel in Bournemouth City Centre with a 24-hour front desk
The Norfolk Royale Hotel offers 95 accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Digital television is provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a spa tub are on site.
Make yourself at home in one of the 95 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
Take advantage of recreation opportunities including an indoor pool and a spa tub. Additional amenities at this Edwardian hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Echos, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms.
English breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 10:30 AM.
Echos - Onsite restaurant. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
24-hour room service is available.

Languages

English, Italian, Polish, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Off-site parking for GBP 12.50 per day; booking required

Food and drink

  • English breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 8:00 AM–10:30 AM on weekends: GBP 15 for adults and GBP 7.50 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Echos

Things to do

  • Access to nearby indoor pool
  • Indoor pool
  • A hot tub

Family friendly

  • Access to nearby indoor pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are available for GBP 5.0 per day

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 for adults and GBP 7.50 for children
  • Nearby parking fee: GBP 12.50 per day
  • Late check-out fee: GBP 30
  • Crib (infant bed) fee: GBP 5.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Norfolk Bournemouth
Norfolk Hotel Bournemouth
Norfolk Royale Hotel Bournemouth
Norfolk Royale Hotel
Norfolk Royale Bournemouth
Norfolk Royale
Norfolk Royale Hotel BW Signature Collection Bournemouth
Norfolk Royale Hotel BW Signature Collection
Norfolk Royale BW Signature Collection Bournemouth
Norfolk Royale BW Signature Collection
Norfolk Royale BW Signature C
The Norfolk Royale Hotel Hotel
The Norfolk Royale Hotel Bournemouth
The Norfolk Royale Hotel Hotel Bournemouth
Norfolk Royale Hotel BW Signature Collection

The Norfolk Royale Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 333 out of 1002 reviews" "
Rating 8 - Good. 380 out of 1002 reviews" "
Rating 6 - Okay. 188 out of 1002 reviews" "
Rating 4 - Poor. 68 out of 1002 reviews" "
Rating 2 - Terrible. 33 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Agata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

urania

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Chanelle

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay with our children they loved the pool area
Stayed 1 night in Aug 2024

10/10 Excellent

Charlaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and great entertainment
Stayed 2 nights in Jul 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst and I mean WORST place. Unable to sleep due to the heat no air conditioning and pool smell urine and jazucci smells and even colour was green yellow. Sand on the carpet in bedroom Only 75 plus people no family’s. Hotel is not suitable for family better of checking in somehear else next time with my little family. So much nice good hotels I noticed closer to beach and BETTER price, and rooms look much modern, never mind I know now for next time
Stayed 1 night in Jul 2024

4/10 Poor

Maria

Stayed 1 night in Jul 2024

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, room comfort
Just OK
Stayed 1 night in Jul 2024

8/10 Good

Surekha

Travelled with family
Liked: Cleanliness, staff & service
We enjoyed the stay, staff were friendly and helpful. The car park was very expensive for guests. The check in time is really late 4pm and check out at 11am is too early. The hotel is expensive when you do not get 24 hour stay.
Stayed 1 night in Jul 2024

2/10 Terrible

Paul

Travelled with partner
Disliked: Amenities, property conditions & facilities
Only booked for one night and no food in the evening available. Very poor provision in the room. Breakfast mediocre. Very disappointing visit.
Stayed 1 night in Jul 2024

10/10 Excellent

Marcin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
A good stay with some details that need updating.
An old traditional Victorian hotel, with period features and a warm welcome as you enter the hotel. Creeky floorboards on corridors and what appears to be decor that’s trying to look authentic to the period, however comes across as out of date. The room was spacious and well equipped with things like, iron and ironing board, hairdryer and coat hangers. Tea and coffee facilities in the room as well. Bathroom has a bath and a very good hot shower, despite its dated look. Some unnecessary items in the room, for example a very old looking trouser press and a washing line in the bathroom. Some recommendations for the room would be to upgrade the furniture, as was old and extremely worn also the thick heavy curtains didn’t match the decor in the room, which I’m guessing was meant to be a Victorian style. Also the room needed a very thorough dusting from floor to ceiling. Bed was very big and comfortable. On the whole a good comfortable stay with a few details that need addressing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accessibility options were great
Stayed 1 night in Jun 2024

6/10 Okay

Noel

Travelled with partner
Liked: Cleanliness, staff & service
We booked an "executive" room and I dread to think what a standard room was like.. Very tired and very beige. No nice touches which you usually get in a higher grade room. No complimentary toiletries, no complimentary bottled water and the bathroom was not great as repairs had been made in some areas but not carefully. Would not rebook. Agreat shame as the exterior is elegant.
Stayed 3 nights in Jun 2024

4/10 Poor

Patricia, London

Disliked: Cleanliness
Stayed 2 nights in Jul 2024

4/10 Poor

Lynne

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very tired and sad looking, a 70's/80's vibe.Numerous maintenence issues. All windows and swimming pool area need cleaning. Basic breakfast, smell of urine in dining area. it is a great location and beds were okay. We paid over £450.00 not value for money.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service
Very nice hotel, but rather old fashioned with very creaky floors!
Stayed 1 night in Jul 2024

6/10 Okay

Linda

Liked: Cleanliness
Norfolk Royal Hotel
I’ve been coming here for many years. However, after the change in management it now seems to be catering for the plus 75 year olds. Not a problem but the overall standards/facilities/rooms are not as good.
Stayed 1 night in Jul 2024

8/10 Good

Colin

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

J

Business traveller
Disliked: Staff & service
Disappointing
This used to be a nice hotel. Since the change of ownership it has gone substantially downhill. One can no longer pay for parking at the check in. One cannot put drinks on one's room at the bar. There is no air conditioning. The elevator is painfully slow. Hotel now catesr solely for coach trips. Not good for the individual traveller. There are better hotels in Bournemouth
Stayed 1 night in Jun 2024

6/10 Okay

Garry

Liked: Room comfort
3 stars
Room not ready even though garentee 4pm check in which is already a late check in time bar not open even though advertised open from 12 noon opened about 4-20 pm room is hot no fan or air con wall mirror was wonky & loose had staff walk in room no knock or apologies missing food items off breakfast however great location jacuzzi & pool great addition with towels supplied big room comfy beds nice pillows parking is good & easy £12 for 24 hours it's not the best but not the worst would stay again but only as last resort
Stayed 1 night in Jun 2024

6/10 Okay

david

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Lee

Travelled with partner
Very clean
Stayed 1 night in Jun 2024