Hilton Toronto/Markham Suites Conference Centre & Spa

4.0 star property

Photo gallery for Hilton Toronto/Markham Suites Conference Centre & Spa

Meeting facility
Suite, 1 Bedroom, Kitchen
Presidential Suite, 1 King Bed | Living area
Garden
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Pool
  • Parking available
  • Pet-friendly

Explore the area

Map
8500 Warden Avenue, Markham, ON, L6G 1A5
  • Flato Markham Theatre
    ‪8 min walk‬
  • First Markham Place
    ‪3 min drive‬
  • Seneca College - Markham Campus
    ‪3 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪27 min drive‬

Room options

Suite, 1 Bedroom

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Corner

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 39.7 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Corner

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds

  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Kitchen

  • 61 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Corner

  • 63 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed, Kitchen

  • 64 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking

  • 77 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, 1 Bedroom, Kitchen

  • 61 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 1 King Bed

  • 110 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

Similar properties

About the area

Markham

When you stay at Hilton Toronto/Markham Suites Conference Centre & Spa in Markham, you'll be connected to the convention center, within a 5-minute drive of Flato Markham Theatre and Seneca College - Markham Campus. .This eco-certified hotel is 2 mi (3.2 km) from Markham Pan Am Centre and 2.7 mi (4.4 km) from Markville Shopping Center.

What's nearby

  • Flato Markham Theatre - 8 min walk
  • First Markham Place - 3 min drive
  • Markham Pan Am Centre - 4 min drive
  • Markville Shopping Center - 5 min drive
  • Toronto Zoo - 20 min drive

Getting around

  • Centennial Station - 7 min drive
  • Don Mills Station - 10 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 27 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Casa Victoria Fine Dining - ‬8 min walk
  • ‪Comebuy - ‬14 min walk
  • ‪Good Catch Cafe 萬好冰室 - ‬17 min walk
  • ‪Draco - ‬15 min walk

About this property

Hilton Toronto/Markham Suites Conference Centre & Spa

Eco-certified hotel with a full-service spa connected to the convention center in Markham
Hilton Toronto/Markham Suites Conference Centre & Spa offers 502 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 502 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Markham? This hotel has 45000 square feet (4181 square meters) of space consisting of a conference center and 26 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Hilton Toronto/Markham Suites Conference Centre & Spa has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Greek, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (CAD 10 per day; includes in/out privileges)
  • Covered valet parking on site (CAD 20 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CAD 28 for adults and CAD 11 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness classes
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Shopping
  • A hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (45000 square feet of space)
  • Meeting rooms - 26

Outdoors

  • Garden

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Romance packages available
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Films for purchase
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Day:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 75 lbs per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 28 for adults and CAD 11 for children
  • Uncovered self parking fee: CAD 10 per day (in/out privileges)
  • Covered valet parking fee: CAD 20 per night (in/out privileges)
  • Pet fee: CAD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 5:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Conference Centre
Hilton Suites Conference Centre
Hilton Suites Conference Centre Hotel
Hilton Suites Conference Centre Hotel Markham
Hilton Toronto/Markham Suites Conference Centre Hotel Markham
Hilton Toronto/Markham Suites Conference Centre Hotel
Hilton Toronto/Markham Suites Conference Centre Markham
Hilton Toronto/Markham Suites Conference Centre
Hilton Toronto/Markham Suites Conference Centre & Spa Hotel
Hilton Toronto/Markham Suites Conference Centre & Spa Markham

Hilton Toronto/Markham Suites Conference Centre & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 724 out of 1325 reviews
Rating 8 - Good. 320 out of 1325 reviews
Rating 6 - Okay. 127 out of 1325 reviews
Rating 4 - Poor. 80 out of 1325 reviews
Rating 2 - Terrible. 74 out of 1325 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria liza Del Castillo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the Place is awesome
Stayed 2 nights in Nov 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Aurelie

Stayed 2 nights in Nov 2024

10/10 Excellent

Pinghua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Almarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great staying here. Although the facility is dated, it is well-kept. Lots of dining and grocery options close by. However, it is at least an hour drive to downtown Toronto where all the attractions are.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, well appointed and convenient location. Staff was friendly and efficient. I’d recommend and definitely stay again.
Stayed 1 night in Nov 2024

4/10 Poor

Nadya

Disliked: Staff & service
The staff was not nice at all and was giving attitude. I asked for my bill and they made a big deal about it. I was happy to leave. Will never be staying there again. And you had to pay $30 just for a breakfast buffet.
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place blew us away! Worth a stay
Stayed 3 nights in Nov 2024

8/10 Good

suling

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Belle endroit je recommande!
Stayed 2 nights in Nov 2024

10/10 Excellent

Birgit

Liked: Cleanliness, staff & service, property conditions & facilities
Check in process a breeze. Room was clean and beautiful. Service great. Love room service. Thank you, Birgit
Stayed 2 nights in Nov 2024

10/10 Excellent

Rosenary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 4 nights in Nov 2024

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and checked us in to our room early. They also helped guide us downtown for the concert we were attending.
Stayed 1 night in Nov 2024

2/10 Terrible

Trevor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the Worst Hotel Experience We are seasoned world travelers, and this was by far the most disappointing and unacceptable hotel experience we’ve ever had. Dirty dishes were left in the hallways for days, ignored by staff as if no one cared to maintain the property. The carpets are not only hideous but also becoming a dangerous trip hazard. It’s clear no one is maintaining this place properly. Housekeeping was shockingly rude, repeatedly ignoring the “Do Not Disturb” sign. They barged into our room several times without knocking, even during a private moment. When they did decide to knock, they wouldn’t stop coming back, despite the sign being up. After I asked them to return in an hour, their response was a snarky, “I’ve been here six times already.” What’s the point of having a “Do Not Disturb” sign if it’s blatantly ignored? The complete disregard for privacy was appalling. The rooms are outdated, with weak toilets and no refills for basic amenities like shampoo and body wash. Clearly, no effort is made to ensure guest comfort.
Stayed 7 nights in Nov 2024

10/10 Excellent

Luis

Stayed 1 night in Nov 2024

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing, rooms were comfy and spacious. Due to construction Reno’s maybe staff did not seem as helpful as they could’ve been
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel!
Stayed 1 night in Nov 2024

10/10 Excellent

Mary Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night stay.
Great. Clean room. Friendly housekeeping. Nice atmosphere. Thank you for a pleasant stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great staff services
Stayed 2 nights in Nov 2024

10/10 Excellent

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Nov 2024

6/10 Okay

Mehran

Travelled with family and small children
Liked: Staff & service
The room was not clean. There was hair on the counter top in the bathroom. Floors were dirty and not vacuumed. There was no pillows or blankets for the sofa bed. Swimming pool hours are very limited and you have to book in advance.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bashir

Stayed 1 night in Oct 2024

10/10 Excellent

INUMIDUN

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the ambience of the hotel and the staff support.
Stayed 1 night in Oct 2024