This is our second stay. We only stayed overnight the first time, but this time we stayed for five nights. The room was updated and exceptionally clean, and we loved the room assignment. It was just a few doors away from the front desk and the breakfast area. The breakfast was awesome!!
The hotel was beautifully decorated for Christmas, and I felt like I was at home rather than at a hotel. We enjoyed relaxing in the hot tub every evening, and we were the only ones there up until our last night. Some of the front desk staff was cordial, but not exceptionally friendly, if that makes sense. They do their job, but not much extra. The gentlemen working the breakfast area WAS exceptional though -- interacting with guests and asking where they were from and what their activities were going to be that day. One of the only negatives I can think of was that they don't stock enough regular black tea bags so I had to go to Walmart and buy my own. The other thing that maybe rubbed me a little wrong was that when we were taking our bags out on the last day at 9:00 a.m. the cleaning staff were standing outside our room waiting for us to leave and we felt rushed and almost left something behind. I can understand if we were leaving at 11:00 a.m., but it was a full two hours before checkout. We chose this hotel because it gives off more of a "couples" vibe even though it is very family friendly. Overall, a very relaxing stay, which is what we were hoping for.