The place is decorated in a very pleasant and calm manner, the breakfast was good, the room was clean and tidy and there was nothing missing
There is a very big minus that is not answered on the spot, unfortunately, and it is the fact that from the parking lot it is not possible to enter the hotel directly, but you have to go down about 30 steps (with no place accessible to the disabled) or you have to go down to a road that is very narrow and dangerous anyway (and without an available sidewalk) and this is despite the fact that there are Beyond the hotel employees with 5 steps directly from the parking lot to the lobby. (very outrageous and dangerous)
Even after going through this problematic route, it is necessary to climb another 15 steps from the entrance to the lobby to the elevator (when we asked for help with the heavy luggage, we were told that there was no one who could help)
As far as I'm concerned, it's a very big lack of empathy to turn the guests into luggage sufferers (without reference to their age or the weight of the luggage)
It is important to note that we arrived in the middle of the day and not in the middle of the night
And for dessert - the dining room also does not have an elevator since it is located on the 6th floor and the elevator reaches up to the 5th floor.