6/10 Okay
Claire M.
25 Feb 2025
Liked: Cleanliness
Breckenridge Ski Trip
Pathway to hot tub and front door not fully cleared of snow and there was no shovel to be found. We had to use a plastic saucer shovel to attempt to clear out at least 2 feet of snow. We alerted the property mngmt team and did not receive a resolution. Purchased burgers in town to grill but when we cleared more snow to use the grill, there was no propane in the grill. There was absolutely ZERO access for us to utilize the garbage shed. It was completely blocked from the snow, even after we tried to clear it with the plastic saucer shovel. After reading other reviews, I’m glad we didn’t get access because it was most likely filled with other renters trash. We had no choice but to leave our garbage bags just outside of the garbage shed. Our second morning of the trip, the hot water to the downstairs shower was not working. There was clearly an issue with the diverter valve because hot water worked throughout the house and no one else had showered yet. We contacted the property mngr a few times to let them know and continued to receive generic questions asking us to check the rest of the faucets and hot water tank (we communicated that was not the issue multiple times). They said they’d contact the local team. I never heard back but at the end of the day when we came back from skiing there was a note on the counter from someone that entered the house and checked the shower. Would’ve been nice to know someone was entering the house while we were out for the day.
Claire M.
Stayed 4 nights in Feb 2025