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Absolutely shocking! Don’t stay here it’s a scam.
They wait for you to pay, then after you have paid they tell you about all of the issues with the hotel.
Whilst we were there it had no hot water and was dirty. They then informed us that they couldn’t provide a refund.
They also initially said parking was free then tried to charge £10 per night. We had to stay somewhere else and are still chasing up a refund
The hotel is tired and dated. The decor is old fashioned and there are parts of the hotel that are in need of updating or repair, especially the area near the ski locker room. There is a lack of atmosphere in the hotel, which is a shame as it could be a great place.
It is in a great location for the ski lift, and the rooms were comfortable and showers were good.
Verified traveller
Stayed 3 nights in Feb 2024
4/10 Poor
Please
Travelled with family
22 Feb 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were amazing and food was good however the hotel is in pooor condition
Wall paper falling off the walls everywhere
Carpets are coming up in all the corridors
Personnel accueillant hotel propre et sympa
cependant, déçu de la partie SPA. En effet, tout était fermé sauf la piscine et le sauna cela est dommage car le site nous vend un espace bien etre complet.
Très satisfaits de notre séjour de 3 nuits. Une chambre spacieuse avec un grand lit, bonne literie. Grande salle de bain propre. La chambre est calme donnant sur le torrent et non sur la rue, avec vue sur la montagne. Un petit-déjeuner buffet très complet, varié et copieux. Personnel accueillant.