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Hard Rock Hotel & Casino Bristol

2.5 star property

Photo gallery for Hard Rock Hotel & Casino Bristol

3 bars/lounges
Reception
Superior Suite, 1 King Bed, Corner
Indoor pool, open 9:00 AM to 7:00 PM, free pool cabanas, pool umbrellas
Superior Suite, 1 King Bed, Corner

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Spa
  • Parking available
  • Gym

Explore the area

Map
500 Gate City Highway, Bristol, VA, 24201
  • Bristol Mall
    ‪4 min walk‬
  • Hard Rock Hotel & Casino Bristol
    ‪6 min walk‬
  • State Line Centre
    ‪9 min walk‬
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Roll-in Shower

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner

  • 78 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Roll-in Shower

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

The Bristol Hotel

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, (1002)
The price is NZ$459
for 1 room
includes taxes & fees
8 Mar - 9 Mar
The Bristol Hotel

About the area

Bristol

With a stay at Hard Rock Hotel & Casino Bristol in Bristol, you'll be a 4-minute walk from Bristol Mall and 6 minutes by foot from Hard Rock Hotel & Casino Bristol. .This casino hotel is 9.1 mi (14.6 km) from Bristol Motor Speedway and 0.5 mi (0.8 km) from State Line Centre.

What's nearby

  • Bristol Mall - 4 min walk
  • Hard Rock Hotel & Casino Bristol - 6 min walk
  • Paramount Center for the Arts - 4 min drive
  • The Pinnacle - 5 min drive
  • Bristol Regional Medical Center - 6 min drive

Getting around

  • Abingdon, VA (VJI-Virginia Highlands) - 18 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Sonic Drive-In - ‬17 min walk
  • ‪KFC - ‬18 min walk
  • ‪Southern Craft BBQ - ‬4 min drive
  • ‪Blackbird Bakery - ‬4 min drive

About this property

Hard Rock Hotel & Casino Bristol

Hotel in Bristol with 5 restaurants and a full-service spa
Hard Rock Hotel & Casino Bristol offers 303 accommodations with safes and coffee/tea makers. 65-inch flat-screen televisions come with premium digital channels and pay movies.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Stay in one of 303 guestrooms featuring flat-screen televisions. Digital television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer an indoor pool or a fitness center. Additional amenities at this hotel include concierge services, a television in a common area, and a vending machine.
Grab a bite at Marketplace, one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Marketplace - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Constant Grind - Onsite coffee shop. Open 24 hours. Open daily.
Council Oak - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Hard Rock Cafe - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
YOUYU Noodle Bar - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Parking and public transport

  • Free uncovered self-parking on site
  • Secured uncovered valet parking on site (USD 12.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15-30 for adults and USD 15-20 for children
  • 5 restaurants and 2 coffee shops
  • 3 bars/lounges
  • Room service available

Restaurants on site

  • Marketplace
  • Constant Grind
  • Council Oak
  • Hard Rock Cafe
  • YOUYU Noodle Bar

Things to do

  • Concerts/live shows
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Indoor pool

Family friendly

  • Fence around the pool
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 7 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Braille signage
  • Lift
  • Lift door width (centimetres): 173
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 48
  • Hand-held shower head
  • Roll-in shower
  • Roll-in shower width (centimetres): 76
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • 59 casino gaming tables
  • 900 casino slot machines
  • 2 casino VIP rooms
  • Casino (85873 square feet of space)
  • Casino sportsbook
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 65-inch flat-screen TV
  • Digital channels
  • Films for purchase
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Local meal delivery service
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • 1 percent tourism fee will be charged
  • Resort fee: USD 14.99 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 30 for adults, and USD 15 to 20 for children
  • Uncovered valet parking fee: USD 12.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Service fee: USD 14.99 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hard Rock Bristol Bristol

Hard Rock Hotel & Casino Bristol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 52 out of 75 reviews
Rating 8 - Good. 12 out of 75 reviews
Rating 6 - Okay. 5 out of 75 reviews
Rating 4 - Poor. 6 out of 75 reviews
Rating 2 - Terrible. 0 out of 75 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so NICE! very clean and Casino was a blast! Concert topped off the trip.
Stayed 2 nights in Feb 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were really nice, and the casino is great.
Stayed 1 night in Feb 2025

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, room comfort
Not impressed, inconvenient
I am disappointed that we were not told that this place is not family friendly at all. None of the sit down restaurants allow guests under 20, not even the Hard Rock Cafe! And to top it off after we checked into our room and wanted to go grab a bite at the Marketplace food hall we were told there was no walking path from the Hotel to the Food Court with a child. We had to go back into our car and drive around the back of the building to another entrance. VERY inconvenient and this should have been disclosed when booking. At least have a shuttle to take us. We stayed 2 nights and the morning after our first night I put the sign on for Housekeeping to make up at room at 6:45AM, we returned after a long day at 8:50 PM and the room was never made up. I then had to call for towels before we could settle in for the night. It was a Wednesday and Thursday night, certianly not peak times. Service was below par and we will not stay again. We have stayed at 3 other Hard Rock Hotels throughout the world and this one does not deserve the name.
Stayed 2 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mary Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very helpful and appeared to be proud of their jobs. Room was clean and met my expectations.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big comfy rooms with giant TV, free wifi, good coffee. Valet parking was affordable and friendly. Lots of food options including a 24 hour coffee shop. Every staff member that we met was amazing. The gym is off of the pool and is well equipped with lots of circuit machines. Towels and bottled water are provided for pool and gym. The pool is worth the visit. It is an indoor/outdoor heated pool that you can swim through. The water was 85° when I was there. Outside temp was in the 40°s so the steam pillowing off the water in clouds was pretty as the sun set. There is a lovely attendant at the pool to assure fresh towels and offer waters. They let me know the water temps as I arrived. The outdoor hot tub looked to seat 10 or so and I was told it was 110°.
Stayed 2 nights in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was amazing. Staff was super friendly and helpful. Would definitely stay here again.
Stayed 1 night in Feb 2025

6/10 Okay

Erica, Orwell

Travelled with partner
Liked: Staff & service
The pool and jacuzzi closed at 7pm which was very depressing after traveling all day and arriving in the evening, it was the whole reason I chose the hotel. And the rooms don’t have microwaves and Luke warm water for showers
Stayed 2 nights in Feb 2025

10/10 Excellent

Melissa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice and had everything you needed
Stayed 1 night in Feb 2025

10/10 Excellent

Jon

Travelled with group
Liked: Property conditions & facilities
Simple checkin. Beautiful room. Great casino.
Stayed 1 night in Feb 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Lisa

Liked: Cleanliness
Disliked: Staff & service
Not super helpful
Tv didn’t work air conditioning didn’t work
Stayed 2 nights in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The Hard Rock in Bristol was easily the nicest casino we’ve been to in the Southeast and only a few hours drive from where we live. The casino was well-equipped with many table games and slot machines, the decor was fabulous and the staff went out of their way to be welcoming! It doesn’t hurt that we left the Hard Rock with more money than we came with and super happy about our winnings playing Roulette and the slots! We ate at the Hard Rock Cafe and the food was out of this world! I had the best mushrooms/swiss burger and also tried the twisted mac-n-cheese (highly recommend!). They had live music in multiple areas of the casino, and I’ve been told that every weekend offers live bands, which is great entertainment while gaming. We stayed in the hotel on Friday night and can honestly say that the room was beautiful, the staff accommodating and we can’t wait to visit again soon!
Stayed 1 night in Jan 2025

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jan 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Hector, Bristol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. Our room was spotless and the bathroom was wonderful with a great walk in shower and separate area for the toilet. The lighting in the room was great and we enjoyed the huge high definition TV. Everyone we encountered, be it hotel staff, restaurant servers/hostesses, casino dealers or attendants, was extremely friendly and welcoming. We will be back when we can😀
Stayed 1 night in Jan 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, clean and modern.
Stayed 1 night in Jan 2025

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe clean I felt secure. A little smokey though.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff and service!! Beautiful hotel!
Stayed 1 night in Jan 2025

10/10 Excellent

Tim, Mountain City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked cleanness of room. Staff very friendly and helpful.
Stayed 1 night in Jan 2025