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Best Western Brockport Inn & Suites

2.5 star property

Photo gallery for Best Western Brockport Inn & Suites

Marina
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

View map
4908 Lake Rd S, Brockport, NY, 14420
  • Place, State University of New York-Brockport
    ‪3 min drive‬
  • Place, Emily L. Knapp Museum and Library
    ‪3 min drive‬
  • Place, University of Rochester
    ‪23 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(54 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Exterior
Hampton Inn Brockport, NY
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, 1,003 reviews
The price is NZ$200
includes taxes & fees
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Hampton Inn Brockport, NY

About the area

Brockport

Located in Brockport, Best Western Brockport Inn & Suites is within a 5-minute drive of Emily L. Knapp Museum and Library and State University of New York-Brockport. .This hotel is 3 mi (4.8 km) from Northampton Park and 10.7 mi (17.2 km) from Lake Ontario Winery.

What's nearby

  • State University of New York-Brockport - 3 min drive - 2.5 km
  • Emily L. Knapp Museum and Library - 3 min drive - 2.5 km
  • Strong - 23 min drive - 35.8 km
  • University of Rochester - 23 min drive - 37.1 km
  • Rochester Institute of Technology - 25 min drive - 38.8 km

Getting around

  • Rochester Station - 21 min drive
  • Greater Rochester Intl. Airport (ROC) - 21 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Subway - ‬6 min walk
  • ‪Taco Bell - ‬9 min walk
  • ‪Wendy's - ‬12 min walk
  • ‪Dunkin' - ‬10 min walk

About this property

Best Western Brockport Inn & Suites

Hotel with free breakfast, near State University of New York-Brockport
Best Western Brockport Inn & Suites offers 40 air-conditioned accommodations with coffee/tea makers and hair dryers. 36-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 40 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • Renovated entire property - July 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 29 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dollingers Brockport
Dollingers Inn
Dollingers Inn Brockport
Dollingers
Dollinger`s Hotel Brockport
Dollingers Inn Suites
Brockport & Suites Brockport
Best Western Brockport Inn & Suites Hotel
Best Western Brockport Inn & Suites Brockport
Best Western Brockport Inn & Suites Hotel Brockport

Best Western Brockport Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 661 out of 1005 reviews
Rating 8 - Good. 244 out of 1005 reviews
Rating 6 - Okay. 59 out of 1005 reviews
Rating 4 - Poor. 23 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Melissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room was infested with ants! We told housekeeping and they seemed to know this was an issue and asked if they were big ants or little ones. This is completely unacceptable and was not a good experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick

Stayed 1 night in Aug 2025

4/10 Poor

Linda

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Donna

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I've stayed here a couple of times and its usually safe, clean and nice. Breakfast is ok. I was a little upset about my 2 night stay this week. It's a no smoking hotel yet the hall constantly reeked of weed and cigarettes that was permeating from rooms. At some points we could smell it in our room. There were some men staying from a construction company that constantly hung out in the parking lot drinking beer. The elevator was broken and it was inconvenient to carry our luggage up and down stairs for check-in and out. We were there mid-week for 3 days and 2 nights and didn't see any attempt to fix it. I will give this hotel another try next time I'm in town but if I have the same experience I will seek other accommodations.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Marcy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was the elevator was broken and it was hard for my partner who is diabetic to walk the stairs
Stayed 2 nights in Aug 2025

8/10 Good

Bettye, San Francisco

Stayed 3 nights in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Worth the stay
Stayed 1 night in Jul 2025

10/10 Excellent

Abdalla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful king suite room. Staff were very accommodating.
Stayed 6 nights in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 4 nights in Jun 2025

10/10 Excellent

John, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 2 nights in Jul 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for SUNY Brockport parents
Stayed 2 nights in Jul 2025

4/10 Poor

Deniese

Disliked: Cleanliness, staff & service, property conditions & facilities

Not good

The air conditioner rattled! Staff came and stuffed a towel so it wouldn't be so loud. We found a huge (I think it was a bettle) and clogged bath tub. The room also smelled.
Stayed 1 night in Jul 2025

10/10 Excellent

Bryant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean!

Very clean. Housekeeping staff was amazin
Stayed 3 nights in Jul 2025

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here when I’m out this way for tournaments or camp. Great place!!!
Stayed 1 night in Jul 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice, clean and smelled nice Staff was friendly and helpful! Only complaint was the breakfast was ok at best. No OJ, hot food was empty an hour after breakfast opened.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jamie

Stayed 1 night in Jul 2025

10/10 Excellent

KATHLEEN, MELBOURNE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and well-maintained! Staff is amazing 😊
Stayed 2 nights in Jul 2025

8/10 Good

A. Kenneth

Stayed 1 night in Jul 2025

10/10 Excellent

kevin

Stayed 3 nights in Jul 2025

8/10 Good

Johnathan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Room 101

I’ve stayed at this exact hotel 5 times in the last 6 weeks. Every time has been overly exceptional. The staff very friendly and helpful, for a small extra fee early check and late check out are available. Continental breakfast available every morning and edible. This last time shortly before turning lights off for bed I noticed several black insects crawling around on the floor, seemed harmless but yet still visible. Also when arriving I opened the pull out couch bed and once removing cushions the entire bed frame was covered in what seemed to be white dog hair, I had also booked the room for 2 guests and the pull out bed did not have sheets or blankets attached while nothing to make the bed was in any of the cabinets either.
Stayed 1 night in Jul 2025

2/10 Terrible

Caroline

Stayed 2 nights in Jun 2025