Best Western Airport Inn & Suites Cleveland

2.5 star property

Photo gallery for Best Western Airport Inn & Suites Cleveland

Exterior
Indoor pool
Lobby
In-room safe, desk, laptop workspace, blackout curtains
Interior entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Pool
  • Gym

Explore the area

Map
16501 Snow Rd, Brook Park, OH, 44142
  • I-X Center
    ‪4 min drive‬
  • Baldwin Wallace College
    ‪6 min drive‬
  • NASA Glenn Research Center
    ‪9 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪4 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

Brook Park

When you stay at Best Western Airport Inn & Suites Cleveland in Brook Park, you'll be near the airport, within a 15-minute drive of Progressive Field and Cleveland Metroparks Zoo. .This hotel is 12.4 mi (19.9 km) from Rock and Roll Hall of Fame and 13.4 mi (21.5 km) from Huntington Bank Field.

What's nearby

  • I-X Center - 4 min drive - 4.1 km
  • Baldwin Wallace College - 6 min drive - 6.0 km
  • NASA Glenn Research Center - 9 min drive - 6.2 km
  • Cleveland Metroparks Zoo - 12 min drive - 13.5 km
  • Progressive Field - 13 min drive - 19.5 km

Getting around

  • Brookpark Station - 3 min drive
  • Cleveland Station - 17 min drive
  • Cleveland Hopkins International Airport (CLE) - 4 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪John Simmons - ‬3 min drive
  • ‪The Pub - ‬4 min drive
  • ‪Taco Bell - ‬19 min walk
  • ‪Henry's Bar & Grill - ‬2 min drive

About this property

Best Western Airport Inn & Suites Cleveland

Hotel in Brook Park with free breakfast and airport shuttle service
Best Western Airport Inn & Suites Cleveland offers 64 accommodations with safes and coffee/tea makers. Premium satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Brook Park hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 64 guestrooms featuring refrigerators and microwaves. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary on-the-go breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary on-the-go breakfast is served each morning between 6 AM and 9 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Extended parking on site (USD 10 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9 AM
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not offer airport transportation service on Sundays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 20.0 per night

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 1 per stay (rates may vary)
  • Extended parking fee: USD 10 per day
  • Late check-out fee: USD 30.00
  • Crib (infant bed) fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Airport
Best Western Airport Inn
Best Western Airport Inn Cleveland Brook Park
Best Western Airport Inn Cleveland
Best Western Airport Cleveland Brook Park
Best Western Airport Cleveland
Best Western Brook Park
Best Western Airport Hotel Brook Park
Brook Park Best Western
& Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel
Best Western Airport Inn & Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel Brook Park

Best Western Airport Inn & Suites Cleveland Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 413 out of 1008 reviews
Rating 8 - Good. 268 out of 1008 reviews
Rating 6 - Okay. 127 out of 1008 reviews
Rating 4 - Poor. 95 out of 1008 reviews
Rating 2 - Terrible. 105 out of 1008 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jacob

Stayed 1 night in Nov 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Dec 2024

4/10 Poor

Rolonda

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The staff seemed very prejudice when I checked in and counted my guest and let me know the limit in my room we were watching the cavs game. My God daughter caught an Uber around 8 pm. We were back to only 6 people in our room. Then around 11:40 pm my two boys left and we were down to 4 in the room I didn't like it the energy was off and it was well felt, I would never return and tell my people not to patronize this business In very angry.😖
Stayed 1 night in Dec 2024

10/10 Excellent

Gregory

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though this Best Western is in the middle of renovations I have no complaints about our stay and HIGHLY recommend you stay there. The Staff was very friendly, respectful, kind and made it very clear that they were there 24/7 accomodating for any of our needs. Our room was very clean and acceptable. The morning breakfast's were very good and If you slept passed the time frame for breakfast you had a Bob Evans and Goody's Family Restaurant across the street from the hotel. For those that come in via the airport they have Hotel transportation to and from the airport. Only other thing to add is that the Hotel is going through room renovations but that did not impact our stay there and look forward to our next stay there this upcoming 2025 year. The only thing I would improve on is the bathroom towels. Very rough on the skin but acceptable.
Stayed 4 nights in Nov 2024

10/10 Excellent

Adamarie

Travelled with partner
Liked: Property conditions & facilities
Book here heated indoor open pool from 8-10
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shockingly good
Amazing staff. Going through a full renovation but my unupgraded room was still very clean and comfortable. Excellent breakfast. Some of the nicest people I've ever encountered at a hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Grygoriy

Stayed 1 night in Nov 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Love to stay there
Stayed 1 night in Nov 2024

10/10 Excellent

Sumit

Stayed 1 night in Nov 2024

8/10 Good

Wade

Liked: Cleanliness, staff & service, room comfort
My stay November 2024
Helpful and friendly staff. Clean room. Nice breakfast bar.
Stayed 6 nights in Nov 2024

10/10 Excellent

Gordon

Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very clean and well set-up.
Stayed 4 nights in Aug 2024

4/10 Poor

Dereck

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is not in the condition you would expect for a best western. Beds were rock hard and there was building material laying throughout the hallways.
Stayed 1 night in Nov 2024

8/10 Good

James Vernon William

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 3 nights in Nov 2024

8/10 Good

Courtney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great for the price.
Stayed 1 night in Nov 2024

10/10 Excellent

JOSE R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at check in
Stayed 1 night in Nov 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close to airport
Stayed 1 night in Nov 2024

2/10 Terrible

Bridget

Stayed 1 night in Nov 2024

8/10 Good

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay every year
New owners. Breakfast is always good and drinks are always available. The hotel is being updated and new beds are definitely needed. Quiet for being so close to the airport. Bob Evans across the street is a bonus.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lesli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Randall

Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
The shuttle to the airport was great.
Stayed 3 nights in Nov 2024