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Novotel Brussels Airport

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Brussels Airport

Property amenity
Superior Room, Multiple Beds (Premium)
Reception
Sports facility
Front of property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Gym
  • Bar

Explore the area

Map
Da vinci laan 25, Bedrijvenzone Diegem-Vuurberg, Machelen, Flemish Brabant, 1831
  • Skyhall
    4 min drive
  • NATO Headquarters
    5 min drive
  • Cliniques Universitaires Saint-Luc
    7 min drive
  • Brussels (BRU-Brussels - National)
    4 min drive

Room options

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Premium)

Superior Room, 1 Double Bed (Premium)

Superior Room, 1 Double Bed (Premium)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Multiple Beds (Premium)

Superior Room, Multiple Beds (Premium)

Superior Room, Multiple Beds (Premium)

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Room

NH Brussels Airport

Spa
Free airport shuttle
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (566)
The price is NZ$250
for 1 night
includes taxes & fees
14 Jan - 15 Jan
NH Brussels Airport

About the area

Machelen

With a stay at Novotel Brussels Airport in Machelen (Diegem), you'll be a 5-minute drive from NATO Headquarters and 7 minutes from Brabantse Golf. .This family-friendly hotel is 4.3 mi (7 km) from Cliniques Universitaires Saint-Luc and 5 mi (8 km) from Woluwe Shopping Centre.

What's nearby

  • NATO Headquarters - 5 min drive
  • Cliniques Universitaires Saint-Luc - 7 min drive
  • Atomium - 13 min drive
  • Tour & Taxis - 16 min drive
  • La Grand Place - 17 min drive

Getting around

  • Eurocontrol Tram Stop - 4 min drive
  • Zaventem Station - 15 min walk
  • Brussels Airport (BRU) - 4 min drive

Restaurants

  • ‪Crowne Plaza Restaurant - ‬4 min walk
  • ‪Van der Valk Hotel Bar - ‬4 min drive
  • ‪Excelsior Snack - ‬5 min drive
  • ‪Tasty Corner - ‬5 min walk
  • ‪Da Lino - ‬14 min walk

About this property

Novotel Brussels Airport

Family-friendly hotel connected to the convention center in Diegem with free airport shuttle
Novotel Brussels Airport offers 209 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 209 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have separate bathtubs and showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Stop by the hotel's restaurant, Foodsquare, for lunch. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Machelen? This hotel has 4358 square feet (405 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Foodsquare - This brasserie serves breakfast and lunch.
Wurlitzer Bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 12 per night)
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 6:00 AM to 10:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: EUR 26 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Foodsquare
  • Wurlitzer Bar

Things to do

  • Arcade/games room
  • Fitness centre
  • Playground

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (4358 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Front entrance ramp
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 120
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 90
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.49 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Brussels Airport Novotel
Novotel Brussels Airport
Novotel Hotel Brussels Airport
Novotel Brussels Airport Hotel
Novotel Brussels Airport Hotel
Novotel Brussels Airport Machelen
Novotel Brussels Airport Hotel Machelen

Novotel Brussels Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 1004 reviews" "
Rating 8 - Good. 330 out of 1004 reviews" "
Rating 6 - Okay. 102 out of 1004 reviews" "
Rating 4 - Poor. 39 out of 1004 reviews" "
Rating 2 - Terrible. 30 out of 1004 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bozena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Dinner was good. 6pm opening for dinner is a little late, but it was a pleasant stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Anjana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the facilities at the Hotel. The staff were quite friendly and responsive to our queries. The place was super quiet even though we were right next to the airport. The breakfast buffet was really good, with a good selection available. We made the smart choice of including breakfast when we made the reservation, otherwise playing something like 24 Euros per person for breakfast might be a bit too expensive for some. The hotel airport shuttle was super convenient to get to the airport on time.
Stayed 4 nights in Sep 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Katherine

Stayed 1 night in Aug 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport, shuttle service, & nice grounds to stroll in. Very Happy they had Lactose Free milk / plant based products, easy check in / out.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Comfortable bed. Appreciated that the window can be opened for fresh air. Very clean. Great location if you need to stay near the airport.
Stayed 2 nights in Sep 2024

6/10 Okay

eve

Everyone was very nice. The hotel has some update amenities but it is pretty beat up with stains on the floor and carpets.
Stayed 1 night in Sep 2024

10/10 Excellent

Darwin

Stayed 1 night in Aug 2024

8/10 Good

CM

Liked: Cleanliness, staff & service, property conditions & facilities
There was a fire. The alarm was very quiet. In Canada, the alarms are MUCH louder. Thus, I didn't realize for at least 10 minutes it was a fire alarm. I recommend getting a louder fire alarm. It was VERY upsetting it took me over 15 minutes to realize it was a fire alarm
Stayed 1 night in Sep 2024

6/10 Okay

Patricia

There is no universal plugs or outlets ,,,
Stayed 1 night in Sep 2024

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two staff menbers on different occasions went above and beyond call of duty. One or two others can learn from the excellent performers!
Stayed 4 nights in Sep 2024

10/10 Excellent

Nirjal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Warren

The best breakfast ever!
Stayed 1 night in Sep 2024

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked that it is within easy walking distance of the Brussels airport, but also that there is a shuttle service. Check in and out were breezes. Our room was very quiet despite being so near to the airport.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel is consistently excellent. Very clean, well-equipped, quiet (only fridge I had during my whole time in Europe), great breakfast offerings. Airport shuttle. No complaints.
Stayed 1 night in Sep 2024

8/10 Good

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice hotel except for the bathroom, not easy getting in & out of the tub due to its height over 36”. Close to the airport with free shuttle, 15-20 minutes walk to the nearest Zaventem metro. The area is quiet & staff is wonderful.
Stayed 2 nights in Aug 2024

10/10 Excellent

dorota

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the airport
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Liked: Amenities
Very close to airport and very nice people I highly recommend
Stayed 1 night in Sep 2024

6/10 Okay

Lynne

Business traveller
Liked: Cleanliness, property conditions & facilities
Hotel was convenient for the airport. Sound proofing is not as effective as it could be. Sleep was disturbed with guest noise and hotel noises.
Stayed 1 night in Aug 2024

8/10 Good

Rodney, Kingston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean modern room close to the airport. Very nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
My flight to Brussels was 3 hours delayed and there was no shuttle service available to take me to the hotel. When booking the hotel it was not stated that the shuttle service was not available after 10:30 p.m
Stayed 1 night in Aug 2024

10/10 Excellent

aron

Liked: Cleanliness, staff & service, property conditions & facilities
this was a nice clean room close to the airport.
Stayed 1 night in Aug 2024