With a stay at Smartflars - Collector in Brussels (Quartier du Centre - Centrumwijk), you'll be steps from Manneken Pis Statue and 3 minutes by foot from La Grand Place. .This apartment is 0.4 mi (0.7 km) from Place du Grand Sablon and 0.7 mi (1.1 km) from Royal Palace of Brussels.
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Smartflars - Collector
Apartment in Brussels, steps from La Grand Place
Smartflars - Collector offers 11 accommodations.
Make yourself at home in one of the 11 guestrooms.
Languages
Dutch, English, French, Spanish
Property amenities
Bathrooms
Towels provided
Comfort
Heating
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
11 rooms
Policies
Check-in
Check-in time starts at 4:00 PM
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email with check-in information
Children and extra beds
Children are welcome
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.24 per room, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property is also known as
Smartflars Collector Brussels
Smartflars - Collector Brussels
Smartflars - Collector Apartment
Smartflars - Collector Apartment Brussels
Smartflars - Collector Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 9 out of 42 reviews
10 - Excellent
9
Rating 8 - Good. 12 out of 42 reviews
8 - Good
12
Rating 6 - Okay. 6 out of 42 reviews
6 - Okay
6
Rating 4 - Poor. 6 out of 42 reviews
4 - Poor
6
Rating 2 - Terrible. 9 out of 42 reviews
2 - Terrible
9
6.4/10
Cleanliness
6.2/10
Amenities
6.2/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
8/10 Good
Bertha E
30 Nov 2024
Liked: Cleanliness
Bertha E
Stayed 2 nights in Nov 2024
10/10 Excellent
Gina Lorenzana
Travelled with group
13 Nov 2024
Liked: Room comfort
The toilet is dirty ,shower bathtub no shower curtain
Absolutely Filthy Mould everywhere in shower, broken & loose tiles in bathroom, blinds broken in Lounge so light shone through the windows all night Nothing was as per instructions via check in email, spent an hr looking for one place to be told NO go to your apartment! NO WIFI complained to Smartflats and all I get was sorry, at check in expect a High Deposit to be paid then allow 7-10 days for a refund… avoid at all costs and expect NO HELP from Expedia
Mark
Stayed 2 nights in Oct 2024
8/10 Good
Daniel
Business traveller
8 Oct 2024
Liked: Cleanliness
Daniel
Stayed 2 nights in Oct 2024
8/10 Good
Valerian
8 Oct 2024
Liked: Cleanliness
Location and size of the room
Valerian
Stayed 7 nights in Oct 2024
4/10 Poor
Trevor
Business traveller
28 Sept 2024
Liked: Cleanliness, room comfort
Disliked: Amenities
Excellent flat - large living areas but no hot water. When reporting it I got sent a you tube video about how to fix a boiler! They ordered a technician who never turned up so I had to demand a change of room. Eventually I go moved but to a location 30 minutes away. No assistance offered to relocate (ie taxi) and no compensation offered either. New place was nice but was tarnished by bad experience in first flat.
Trevor
Stayed 5 nights in Sep 2024
2/10 Terrible
Timothy
21 Sept 2024
Disliked: Cleanliness, amenities, room comfort
Upon first entry there was broken glass in the entry. We also found broken glass in the bathroom showing the lack of cleaning. The shower was leaking when we arrived so the bath mat was soaked. The shower was mouldy all through, we had to shower in sandals to feel safe. One of the 2 light fixture in the main room was broken and flickered so we couldn't use the main lights. The security door for the building didn't lock and was very hard to open. The apartment had no bin of any kind in the room, sanitary or otherwise. The sink in the bathroom (the only sink we had) was clogged and didn't drain.
I emailed these issues to smartflats and they replied asking for photos. I sent them through and got the response that this had been passed on to the "appropriate parties" after that no information about fixing these and no solution.we checked out today with all these items still an issue.
Timothy
Stayed 2 nights in Sep 2024
2/10 Terrible
Gonzalo Martin
17 Sept 2024
Disliked: Cleanliness, amenities, room comfort
Todo comenzo con el cambio de lugar. Nos comentaron que nos hacian un "upgrade". La zona del nuevo apartamento estaba bien. Pero luego comenzaron los problemas. Primero no habia wifi. Luego se corto la luz. Habia bichos en la cama y las paredes. No habia luz en el pasillo ni la escalera. Vimos una rata en el piso de abajo. Nos mudaron a otro apartamento en el siguiente nivel. No andaba la calefaccion, la ducha funcioaba mal, no tenia cortinas y no andaba internet. Nos respondian del "servicio por chat" que nos iban a enviar a alguien para reparar los problemas y nunca llegaron. A la segunda noche decidimos volver al primer apartamento. Preferiamos los bichos que el frio. Matamos mas de 10 bichos y seguian apareciendo. Belgica en si fue demasiado lindo. Lo unico malo era volver al hotel a dormir, ahi se pasaba mal. Un desastre el servicio general de smartflats. Una verguenza. Y esto es solo un resumen
Gonzalo Martin
Stayed 2 nights in Sep 2024
6/10 Okay
Eloisa
Travelled with family
16 Sept 2024
Liked: Cleanliness, amenities
The communication with the staff at d main office is wonderful and the directions given to us were clear. It is near the Center so no problem with transport. The room itself is quite big, the bed is ok but will do with extra pillows i think, also the sink in the toilet was blocked and the door of the toilet is broken like half of one of the glass door panels is missing so you are visible from outside. The main entrance which is supposed to be coded wont lock, anyone can come in. Could probably do with electric fan too and mirror, mirror in d toilet was too high, we can only see our forehead lol. Its been addressed to main office so hopefully would be good next time.
Eloisa
Stayed 2 nights in Sep 2024
4/10 Poor
Diana
9 Sept 2024
Disliked: Property conditions & facilities
Diana
Stayed 1 night in Sep 2024
2/10 Terrible
M Victoria
Travelled with family
11 Nov 2024
Disliked: Cleanliness, room comfort
las instrucciones recibidas en el mail eran confusas. la llave no estaba en el apartamento y tuve que salir a recogerlas a otra dirección en una ciudad desconocida en plena noche dejando a mis hijos solos en la puerta del edificio. La comunicación telefónica solo a través de whasts app porque no contestaban a las llamadas telefónicas
M Victoria
Stayed 2 nights in Oct 2024
8/10 Good
Kenan
Business traveller
7 Nov 2024
Liked: Cleanliness, room comfort
Everything was good, but water was flowing limited. Because of that it is thought taking shower.
Alojamiento con excelente ubicación, muy céntrico. Facilidad de acceso y tal cuál las fotografías, muy moderno y bonito.
Le falta un poco de limpieza profunda ya que el sofa si tenia olor a sucio y el area de acceso al apartamento.
Diana Maria
Stayed 2 nights in Sep 2024
10/10 Excellent
EDUARDO
Travelled with group
22 Sept 2024
Liked: Cleanliness, amenities, room comfort
EDUARDO
Stayed 5 nights in Sep 2024
8/10 Good
Xiany
Travelled with group
12 Sept 2024
Liked: Cleanliness, amenities, room comfort
Xiany
Stayed 2 nights in Sep 2024
6/10 Okay
Verified traveller
Travelled with group
4 Sept 2024
Liked: Room comfort
Mysig lägenhet med brister
Varmvatten saknades helt. Gardiner som dras för till natten trasiga. Taklampan trasig. Dålig service vid incheckning. Tvingades hämta nyckel på annan plats än hotellrummen. Mögel i duschen. Synd på så mysig lägenhet.
Verified traveller
Stayed 1 night in Sep 2024
6/10 Okay
Lea
27 Aug 2024
Liked: Cleanliness
Avis mitigé sur la nuit passée….
Nous sommes seulement restés 1 nuit. Le logement est grand, il y a un coin nuit, un canapé convertible, un dressing et une grande sdb avec douche et baignoire. Les points négatifs sont que l’immeuble est très bruyant, très mal isolé ; il n’y a pas de volets ; le lit double est en fait 2 lits simples sur roulettes, et les matelas s’affaissent beaucoup. Il n’y a pas de gel douche/shampoing, ni huile/sel/poivre.
Nous avons réussi à facilement trouver les clés, mais ça n’a pas été le cas de 2 autres couples que nous avons du aider. Les parties communes laissent à désirer
Nous avions booké cet hébergement en dernière minute pour un week-ends de 3 jours à Bruxelles. À notre arrivée vendredi après midi nous sommes tombés de très haut et avons écourté notre week-ends. Nous sommes repartis samedi après midi. Le logement est insalubre, les stores ont été arrachés donc impossible de dormir après le lève du soleil. Le frigo et les assiettes étaient sales. Le carrelage au toilette fissuré impossible de rester pieds nus par peur de se blesser. De la moisissure à la douche à se demander si cela ne représente pas un risque sanitaire. Le canapé lit ne vaut même pas de description. Le meuble tv était recouvert d’un résidu mystérieux. Une des lampe était cassée. L’aspirateur n’a pas été vidé et nous ne savons depuis quand. Le seul point positif a été la réactivité et compréhension du monsieur présent au lounge vendredi après-midi qui nous a proposé un remboursement dont nous sommes en attente.