4/10 Poor
Dean Mihaly
22 Aug 2024
Disliked: Cleanliness, staff & service, amenities
The service is the worst I’ve ever experienced. I arrived early and saw a few men smoking and eating and drinking outside, so I asked if they could check if my room was ready. It was 6pm. No one even came over, I was bluntly told “No 3pm”. I asked if they knew what room I was in. I got told “Yes”, which was impossible, as they didn’t know my name. I then asked very politely if I could leave my bags and get lunch. Again I was told bluntly “No. Go sit outside”. After sitting outside for thirty minutes. I decided to go back in and speak to the owner. I explained to him, I had booked a private room for a few days and that I’d been on a 21 hour journey, I very politely said I understand his point and would really appreciate if he could just hold my bag, so I could get some food. He looked at me with disgust, “You understand nothing. You don’t understand, if you did, you wouldn’t be so disrespectful and come to me a second time. I have better things to do then see if your room is ready or hold your bag”. I was shocked that this was the initial service I was getting. But I was polite and shook his hand and stated I meant no disrespect. I went and sat back down with my bag, after 10 minutes he came out and said he’d look after my bag. The property itself wasn’t bad, although I could feel the springs through the mattress, but this initial treatment meant that after my three days booked I looked elsewhere.
Dean Mihaly
Stayed 1 night in Aug 2024