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Bisonte Palace Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bisonte Palace Hotel

Down duvets, pillow-top beds, minibar, in-room safe
Interior entrance
Lobby sitting area
Business centre
Front of property

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Marcelo T de Alvear 902 esq. Suipacha, Buenos Aires, Capital Federal, C1058AAN
  • 9 de Julio Avenue
    1 min walk
  • Plaza San Martin
    3 min walk
  • Florida Street
    4 min walk
  • Buenos Aires (AEP-Aeroparque Jorge Newbery)
    19 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Reception

El Conquistador Hotel

Breakfast included
Pet-friendly
Free WiFi
Restaurant
3.9 out of 5, Good, (1007)
The price is NZ$2,211
for 1 night
includes taxes & fees
6 Dec - 7 Dec
El Conquistador Hotel

About the area

Buenos Aires

With a stay at Bisonte Palace Hotel, you'll be centrally located in Buenos Aires, within a 5-minute walk of Plaza San Martin and Florida Street. .This hotel is 0.6 mi (1 km) from Obelisco and 0.5 mi (0.8 km) from Colón Theatre.

What's nearby

  • Plaza San Martin - 3 min walk - 0.3 km
  • Florida Street - 4 min walk - 0.4 km
  • Galerias Pacifico - 8 min walk - 0.7 km
  • Colón Theatre - 10 min walk - 0.9 km
  • Obelisco - 12 min walk - 1.1 km

Getting around

  • San Martin Station - 4 min walk
  • Buenos Aires Retiro Station - 11 min walk
  • Buenos Aires (AEP-Aeroparque Jorge Newbery) - 19 min drive

Restaurants

  • ‪Santos Manjares - ‬2 min walk
  • ‪Mr Ho Comida Coreana - ‬2 min walk
  • ‪Tanta Argentina - ‬3 min walk
  • ‪Parrilla Cero 5 - ‬1 min walk
  • ‪Fa Song Song - ‬2 min walk

About this property

Bisonte Palace Hotel

Hotel with a 24-hour business center, a short walk to Plaza San Martin
Bisonte Palace Hotel offers 62 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with rainfall showerheads, bidets, and complimentary toiletries. This Buenos Aires hotel provides complimentary wired and wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided.

Make yourself at home in one of the 62 air-conditioned rooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Confiteria Alvear or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Confiteria Alvear - This café serves breakfast and light fare.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: ARS 8900-9000 for adults and ARS 8900-9000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Confiteria Alvear

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • No housekeeping
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Free cots/infant beds
  • Pillow-top mattress

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels

Food and drink

  • Minibar

More

  • Desk
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: ARS 980.75 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately ARS 8900 to 9000 for adults, and ARS 8900 to 9000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Bisonte Palace
Bisonte Palace Buenos Aires
Bisonte Palace Hotel
Bisonte Palace Hotel Buenos Aires
Bisonte Palace Hotel Hotel
Bisonte Palace Hotel Buenos Aires
Bisonte Palace Hotel Hotel Buenos Aires

Bisonte Palace Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 55 out of 147 reviews" "
Rating 8 - Good. 53 out of 147 reviews" "
Rating 6 - Okay. 19 out of 147 reviews" "
Rating 4 - Poor. 9 out of 147 reviews" "
Rating 2 - Terrible. 11 out of 147 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Jorge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel was clean, well furnished, but staff were not very helpful, just tried to take advantage of you, like making reservations at higher prices to get comissikn, changing currency well below the going rates, not helpful at all with the baggage, not helpful finding a taxi. Etc.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
On my departure day, there was an electrical storm with heavy rain. I had tried phoning for a taxi to take me to Ezeiza Airport, but all lines were busy. At Check-Out however the Receptionist and Doorman organised a taxi for me. Exceptional service.
Stayed 5 nights in Mar 2024

10/10 Excellent

jill

Stayed 3 nights in Mar 2024

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities
Localização excelente. Hospitalidade dos funcionarios.
Stayed 6 nights in Oct 2023

10/10 Excellent

Indira, Springfield

Business traveller
Liked: Cleanliness, staff & service, amenities
Good experience
Stayed 4 nights in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had problems with toilet not flushing, was repaired the same day. Better response time than many European hotels. Full marks to the Receptionist and the Bisonte Palace Support Team, for their efficiency.
Stayed 7 nights in Mar 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a fantastic value. Great location, wonderful staff, good breakfast, nice room.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many thanks due to the Receptionist for his assistance in recovering my luggage, after it was delayed arriving with me from London. Good banter with him regards Glasgow Celtic v Racing Club games in 1967 Intercontinental Cup. He still has Celtic key-ring (maybe in recognition that the overall result was a complete injustice to football). This was my 9th visit to the Bisonte Palace, and have yet to be disappointed by the friendliness and attention provided by the staff. Already looking forward to my next visit!
Stayed 6 nights in Mar 2019

2/10 Terrible

Cindy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO. NOT. STAY. HERE
Check in was awkward and made me, as a solo female traveler, uncomfortable — that should have been my first clue. I was shown to my room and realized that this was not the hotel for me. I don’t mind basic, but want clean. This place was disgusting. The beds looked like they were 50 years old, the bathroom had chunks of grout missing and black mold in most crevasses. Every instinct told me to get out, which I did. I have travelled all over the world, often solo, and this is the first time I’ve walked away from a hotel reservation. The rating on Hotels.com is crap. And to top it off, my credit card was used to try to buy high end sneakers online shortly after, something that could only be done with all of the personal info I provided at check-in. You do the math.
Stayed 2 nights in Jan 2019

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

Joao Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and good price hotel
It was amazing, walking distance from several nice spots in the city. Price was really good and staff were helpful. Would stay in the hotel again in next visit.

4/10 Poor

Robin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing
When I went to check in at Bisonte Palace, I was vaguely informed that something had happened to the room or the floor (or something) and that I would now be staying at their sister hotel, Hotel Bisonte a few blocks away. I was given money for a taxi and put in a taxi to take me there. Unfortunately, the taxi dropped me off at the wrong hotel and then proceeded to leave after I had already paid him! So I ended up using my own money to pay for another taxi to take me to the right hotel. Thank god for the kind employees at the Waldorf Hotel who helped me get sorted out! Upon entering the Hotel Bisonte, I was quite underwhelmed. The staff was less than welcoming (let alone apologetic for the hotel change inconvenience) and the entire hotel could use a major facelift. The room was loud from traffic and the walls are thin. The tile in the shower seemed dated and dirty which certainly didn't make me want to get in there. The doors to the rooms did not shut quietly and slammed open so you could hear your neighbors with every coming and going. In general, it was just not a comfortable stay and I would not stay here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
good location during the day
Great location in downtown. Walking distance to important sites, 9 de Julio Av. government palace and trendy pto Maderos good walking neighborhood during the day night a bit different. Hotel is safe and good breakfast. Overall great value and staff. Stay there on every visit

8/10 Good

Ralph, Edmonton, Alberta

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Good location and modest price - efficiency service

10/10 Excellent

Edward, Pennsylvania, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown location with excellent services
We stayed at this center city hotel that enabled us to do shopping, going local food at restaurant, bus and subway were nearby, easy to access to sight-seeing, great choice for convenience.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Patricio, Palm Springs

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
horrible
Have previously stayed at the Bisonte Palace and it was about 3.5 stars. But in the last eight years the rooms have deteriorated-carpets were filthy and you would automatically get upgraded to larger suites if you stayed more than 1 week. It is fine if you are just staying one night. It is more like a Motel 6 even though they call it a hotel.

8/10 Good

Robyn, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Bisonte Palace Hotel is a good option if you want to stay in central Buenos Aires. It is clean and comfortable and the staff a very helpful. The room and the breakfast were good value. Probably the only downside was the Wifi which was intermittent and not really reliable from our room.

6/10 Okay

Verified traveller

Liked: Cleanliness
Bisonte Palace Hotel
Not bad overall, but some of the procedures were a bit archaic - like having to have the bellman accompany you to your room upon check-in whether you want it or not. Also, they want fifteen minutes notice upon check-out so that they can check your mini bar. Like many hotels, they ask for a credit card scan and authorization for any incidental charges over and above the Expedia pre-payment of room and tax. This is expected. What was unexpected and a bit disconcerting was to have the desk clerk manually write down my full credit card number, expiry date, and three-digit security code on the authorization print-out. In any case, and in fairness to them, no charges have appeared on my account - it was just something I've never seen done before. The room was clean and relatively comfortable. However, there was a window with clear glass at the back of the tub in our room. (I expect this is not the case in all rooms.) You just needed to stay near the front of the tub while taking a shower unless you wanted to be seen. Good location near the Retiro district. Breakfast was quite good. If I had to stay there again, I could live with it, but I'd probably choose somewhere different given the choice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Nice hotel to base yourself if exploring B.A. Reasonable rates...

10/10 Excellent

fito, Hollywood, ca

Liked: Staff & service
Good, I Don't know if I will return...there are others better hoteles in town.

6/10 Okay

Verified traveller

Liked: Staff & service
Nice hotel in down town Buenos Aires
The hotel was good, the breakfast buffet was very good. The room had a little leak at the toilet and the shower was missing one tile. I needed it to leave after the check out and they were very kind to keep my luggage and give me a safe for my documents and money.

10/10 Excellent

phil, somerset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean great staff good location
Very clean and welcoming. Staff were v helpful and spoke english.wifi good and free. Good breakfast.good location