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Sheraton Buenos Aires Hotel and Convention Center

4.0 star property

Photo gallery for Sheraton Buenos Aires Hotel and Convention Center

Property amenity
Indoor pool, seasonal outdoor pool
Premium bedding, pillow-top beds, in-room safe, desk
Lounge
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pet-friendly

Explore the area

Map
San Martin / 1225 1275, Buenos Aires, Capital Federal, 1104

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking, Pool Access

Superior Room, 1 King Bed, Non Smoking, Pool Access

Superior Room, 1 King Bed, Non Smoking, Pool Access

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking, Pool Access

Classic Room, 1 King Bed, Non Smoking, Pool Access

Classic Room, 1 King Bed, Non Smoking, Pool Access

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds, Pool Access

Premium bedding, pillow-top beds, in-room safe, desk

Classic Twin Room, 2 Single Beds, Pool Access

  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite, 1 Bedroom, Non Smoking

LCD TV, pay films

Premier Suite, 1 Bedroom, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds, Pool Access

Superior Twin Room, 2 Single Beds, Pool Access

Superior Twin Room, 2 Single Beds, Pool Access

  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room, 2 Single Beds

Club Twin Room, 2 Single Beds

Club Twin Room, 2 Single Beds

  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

  • 29 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Club Room, 1 Queen Bed

Club Room, 1 Queen Bed

Club Room, 1 Queen Bed

  • 29 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed (San Martin)

Club Room, 1 King Bed (San Martin) | Living room

Club Room, 1 King Bed (San Martin)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Double Bed (Belgrano)

Club Room, 1 Double Bed (Belgrano) | Living room

Club Room, 1 Double Bed (Belgrano)

  • 29 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

LCD TV, pay films

Club Suite, 1 Bedroom

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the area

Buenos Aires

Sheraton Buenos Aires Hotel and Convention Center is centrally located in Buenos Aires, a 2-minute walk from Plaza San Martin and 10 minutes by foot from Galerias Pacifico. .This hotel is 1.3 mi (2.1 km) from Centro Cultural Kirchner and 1.3 mi (2.1 km) from Colón Theatre.

Getting around

  • Buenos Aires Retiro Station - 5 min walk
  • Catalinas Station - 6 min walk
  • Ministro Pistarini Intl. Airport (EZE) - 40 min drive

Restaurants

  • ‪Pizzeria la Torre de Retiro - ‬5 min walk
  • ‪Lobby Lounge - ‬1 min walk
  • ‪Dora - ‬5 min walk
  • ‪St. Regis Restaurant - ‬1 min walk
  • ‪Doce25 Lobby Bar - ‬1 min walk

About this property

Sheraton Buenos Aires Hotel and Convention Center

Hotel with 2 restaurants, steps from Plaza San Martin
Sheraton Buenos Aires Hotel and Convention Center offers 740 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

This Buenos Aires hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with Turkish bath/hammam.
Stay in one of 740 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Italian cuisine at Buono Ristorante, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Buono Ristorante - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Lobby Bar - Onsite bar.
Pool Snack - This restaurant serves light fare only.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: USD 22 for adults and USD 9 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Buono Ristorante
  • Lobby Bar
  • Pool Snack

Things to do

  • Bicycle storage
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Vegetable garden

Spa

  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hand-held showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property requires valid identification for all guests at check-in, regardless of age.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 40 lbs per pet

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 22 for adults and USD 9 for children
  • Self parking fee: USD 10 per day
  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from October to February
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Buenos Aires Hotel Sheraton
Buenos Aires Sheraton
Buenos Aires Sheraton Hotel
Hotel Buenos Aires Sheraton
Hotel Sheraton Buenos Aires
Sheraton Buenos Aires
Sheraton Buenos Aires Hotel
Sheraton Hotel Buenos Aires
Sheraton Buenos Aires Hotel and Convention Center Hotel
Sheraton Buenos Aires Hotel and Convention Center Buenos Aires

Sheraton Buenos Aires Hotel and Convention Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 363 out of 817 reviews
Rating 8 - Good. 244 out of 817 reviews
Rating 6 - Okay. 106 out of 817 reviews
Rating 4 - Poor. 60 out of 817 reviews
Rating 2 - Terrible. 44 out of 817 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

R

Liked: Cleanliness, staff & service, room comfort
Very good for travelers.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Dec 2024

8/10 Good

Manuel

Stayed 2 nights in Aug 2024

8/10 Good

edward, Atlanta

Travelled with family, Travelled with group
Disliked: Amenities
Needs to be refurbished
Stayed 1 night in Nov 2024

10/10 Excellent

VANESSA

Liked: Cleanliness, staff & service, property conditions & facilities
Was our second time here the staff are amazing. Will stay there again
Stayed 4 nights in Oct 2024

6/10 Okay

Shigehiro

Stayed 2 nights in Sep 2024

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The restroom was not clean
Stayed 2 nights in Aug 2024

10/10 Excellent

ANGIE, WEST DES MOINES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Several bell hop at the entrance ready and willing to help with anything. Almost everyone speaks some English. Room was clean and big. Two toilets. After running a bath I noticed the water had a tint of brown in it. Heated adult pool. Spa was nice. Restaurant was great with lots of choices. The young boy in the gift shop is very pleasant and knowledgeable. He offered us a lot of tips for around town. Everyone here from the bell hops to housekeeping were very pleasant. There is a sketchy area across from the hotel that we were warned about. No problems for us. Highly recommended to stay here.
Stayed 4 nights in Aug 2024

6/10 Okay

Alejandro Scheffler

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was an OK place to stay. We have been members of Marriott rewards programs for more than 20 years and have stayed in many Marriott hotels worldwide. This will not stand out in our memories, it was OK but nothing memorable. We do want to mention one staff member who was exceptional in his kindness and prompt problem-solving: Carlos, from the engineering department. Kudos to him for his help sorting out the AC immediately.
Stayed 3 nights in Aug 2024

10/10 Excellent

Liliana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended hotel near to Florida Street and the p
We recommend the hotel because is very near to Florida street and the Buenos Aires port. Service of the hotel and restaurants are very good
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very nice, with some minor cons
Pros: location, view, service, value for money Cons: extra $$ for small things (serving of cheese on pasta, early morning breakfast box), dated bathroom fixtures, shower curtains
Stayed 4 nights in Jun 2024

10/10 Excellent

washington

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

andres

Stayed 2 nights in May 2024

6/10 Okay

Louis

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
rooms ok, a bit musty.....left something in room and the management just didnt care to even answer about what we left behind...horrible customer service
Stayed 2 nights in Apr 2024

8/10 Good

Karen, Columbus

Travelled with partner
Liked: Amenities
Chose this hotel before a cruise. It is about a 5 minute drive to the terminal. It is within walking distance to Florida Street which has many shops, including souvenirs. The breakfast is decent, nothing spectacular. The reception desk was very friendly, but hostess at restaurant, not so much. Overall, a good choice for cruisers.
Stayed 1 night in Apr 2024

10/10 Excellent

Ahmed

Stayed 1 night in Apr 2024

10/10 Excellent

Sherif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024

8/10 Good

Chang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Apr 2024

8/10 Good

Thomas

Liked: Staff & service
The location is good; lobby, restaurant and bar are great. However, the room is dated and needs to be updated. The water was yellow when shower was started; it needed to run a few minutes before it cleared out. For the price I paid, I expected better room amenities.
Stayed 3 nights in Mar 2024

10/10 Excellent

Wannelle

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful breakfast included with stay. Convenient to Hop On bus route for touring the city. Lovely facility although room needed some updating which is happening with current renovations.
Stayed 1 night in Mar 2024

10/10 Excellent

Giovanni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Warmest Community Ready to Help You!
Our stay at the Sheraton was very friendly and exactly what we needed! This was a special space as it is perfect for families! I completely recommend it as it has wonderful staff and amenities!
Stayed 4 nights in Mar 2024

6/10 Okay

Craig

Disliked: Property conditions & facilities
Old rooms
Hotel is very dated, it’s a step back into the 80’s.
Stayed 1 night in Mar 2024

8/10 Good

Joshua

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Arrived early, around noon (totally get it) and kept being told to check back in an hour. Finally by 4:30 our room was ready. Hotel is nice, the room was a bit dated, but comfortable. Pool and fitness areas are fantastic! Service at the pool bar left much to be desired.
Stayed 1 night in Mar 2024

8/10 Good

Peter, Ottawa

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

6/10 Okay

victor

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room conditions were very aged and in poor repair !!
Stayed 3 nights in Feb 2024