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DoubleTree by Hilton Hotel Buffalo - Amherst

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Buffalo - Amherst

Exterior
Premium bedding, desk, blackout curtains, iron/ironing board
Indoor pool
Lobby
Suite, 2 Queen Beds, Kitchenette

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry
  • Gym
  • Pet-friendly

Explore the area

Map
10 Flint Rd, Buffalo, NY, 14226
  • University At Buffalo - North Campus
    8 min walk
  • Northtown Center at Amherst
    14 min walk
  • University At Buffalo Center for the Arts
    2 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    19 min drive

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Kitchenette

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Kitchenette

Suite, 2 Queen Beds, Kitchenette

Suite, 2 Queen Beds, Kitchenette

  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Home2 Suites by Hilton Amherst Buffalo

Pool
Breakfast included
Pet-friendly
Parking included
4.3 out of 5, Excellent, (1001)
The price is NZ$238
for 1 night
includes taxes & fees
17 Dec - 18 Dec
Home2 Suites by Hilton Amherst Buffalo

About the area

Buffalo

When you stay at DoubleTree by Hilton Hotel Buffalo - Amherst in Buffalo, you'll be in the suburbs, within a 15-minute drive of University At Buffalo - North Campus and Walden Galleria Mall. .This hotel is 10.4 mi (16.8 km) from KeyBank Center and 11.8 mi (18.9 km) from Lake Erie.

What's nearby

  • University At Buffalo - North Campus - 8 min walk - 0.7 km
  • Northtown Center at Amherst - 14 min walk - 1.2 km
  • University At Buffalo Center for the Arts - 2 min drive - 1.9 km
  • Boulevard Mall - 3 min drive - 2.6 km
  • University at Buffalo - South Campus - 5 min drive - 4.5 km

Getting around

  • University Station - 10 min drive
  • Buffalo-Depew Station - 15 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 19 min drive

Restaurants

  • ‪Taco Bell - ‬2 min drive
  • ‪Tim Hortons - ‬16 min walk
  • ‪Duff's - ‬2 min drive
  • ‪Insomnia Cookies - ‬2 min drive
  • ‪Tea Leaf Cafe - ‬2 min drive

About this property

DoubleTree by Hilton Hotel Buffalo - Amherst

Suburban hotel with area shuttle service and a 24-hour fitness center
DoubleTree by Hilton Hotel Buffalo - Amherst offers 187 accommodations with MP3 docking stations and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 187 guestrooms featuring MP3 docking stations and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Stop by the hotel's restaurant, Cappuccinos Sidewalk Cafe, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge.
Cappuccinos Sidewalk Cafe - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free local area shuttle

Food and drink

  • Breakfast available for a fee: USD 8-15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Manager's reception (select days)
  • Room service available

Restaurants on site

  • Cappuccinos Sidewalk Cafe

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 8 to 15 per person
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Amherst Buffalo
Buffalo Amherst
DoubleTree Amherst
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Hilton Amherst
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Hilton DoubleTree Buffalo
Amherst Hotel Indigo
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DoubleTree by Hilton Hotel Buffalo - Amherst Buffalo
DoubleTree by Hilton Hotel Buffalo - Amherst Hotel Buffalo

DoubleTree by Hilton Hotel Buffalo - Amherst Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 436 out of 1002 reviews" "
Rating 8 - Good. 263 out of 1002 reviews" "
Rating 6 - Okay. 158 out of 1002 reviews" "
Rating 4 - Poor. 88 out of 1002 reviews" "
Rating 2 - Terrible. 57 out of 1002 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hang

Stayed 1 night in Aug 2024

6/10 Okay

Silvia Yolanda

Travelled with family and small children
Liked: Cleanliness
Clean but needs sone work
Stayed 1 night in Sep 2024

4/10 Poor

Tim

Travelled with family
Disliked: Staff & service
Woken up early to clean my room for no reason
Labor Day, one of the first days I was able to sleep in in a very long time. Took the kids to the hotel for the night And promptly at 7:57 AM there was a knock at the door, It was the maid asking to clean our room. I don’t understand why we would even be bothered as we hadn’t even woken up much less checked out yet. Needless to say, couldn’t go back to sleep after that and left right after that. Front desk could have cared less when I checked out Absolutely frustrating and unnecessary. That should never happen. And at least care about it if you are the manager. I will never stay with Doubletree again
Stayed 1 night in Sep 2024

6/10 Okay

Purissima, Maple

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and in good location. Online shows hotel has hot tub however there isn’t one should update the website. There is not complementary coffee which this was a first. The coffee shop sells coffee expensive and says it’s Starbucks however I don’t think it is doesn’t taste like it and it’s weak. They served me cold coffee must of been day before. I had the staff give me fresh she wasn’t thrilled!
Stayed 2 nights in Aug 2024

8/10 Good

Annette

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Maegan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can tell the property was converted from An old hotel. There was some mold in the bathroom due to no exhaust fan. It was mostly clean and nice amenities. We were only there for 7 hours for a quick over night before a surgery early in the morning. But there were a lot of amenities I would have used on another visit.
Stayed 1 night in Aug 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Room quality was shocking
Stayed 1 night in Aug 2024

6/10 Okay

john

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Aug 2024

2/10 Terrible

Ameer

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didnt have no water to make coffer
Stayed 1 night in Aug 2024

6/10 Okay

Mikhail, Brooklyn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There are stains on the curtains, a closet that cannot be opened fully, and the handle on the bathroom door is installed with serious violations.
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Paul

Travelled with family
Very disappointing
Room we were given had a can of spackle and a brush and tape in the bathroom. Floor was wet and smelled and the light didn’t work. They then could not give us another 2 queen room. Room given was worn out.
Stayed 1 night in Aug 2024

10/10 Excellent

marjan

Stayed 2 nights in Aug 2024

6/10 Okay

Andres

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine, but there was a lack of maintenance. The duvet was a bit dirty and there was no conditioner (shampoo) in the shower. The coffee machine was not clean and the service in the bar was poor. The menu offered chocolate and cappuccino for breakfast, but there was none.
Stayed 2 nights in Aug 2024

10/10 Excellent

Katrine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
It was a great stay! Would go again.
Stayed 1 night in Aug 2024

2/10 Terrible

Adela

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The check in teller was not at all polite, he gave me the worst room in the first floor, room for disabilities people, although I have none. He was not friendly, it seemed that he did not like to serve us. Terrible person, avoid;
Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
mold in the room
Stayed 1 night in Aug 2024

8/10 Good

Dianna

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

angel

Disliked: Cleanliness, staff & service, property conditions & facilities
The AC was not working properly
Stayed 3 nights in Aug 2024

8/10 Good

Hassan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Rohit Anna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Even with a booking through Expedia, they did not have a room for us. We did not receive any notification. They booked us into a neighboring property which did not have a good rating or reviews. Just did not like the whole experience. Refused the booking in the other property.
Stayed 1 night in Aug 2024

8/10 Good

Pamela

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024