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Best Western Buffalo Inn & Suites

2.5 star property

Photo gallery for Best Western Buffalo Inn & Suites

Lobby
Exterior
Standard Room, 2 Queen Bed, Accessible, Non Smoking
Lobby
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
50 Freeman Rd, Buffalo, NY, 14221-7204
  • Walden Galleria Mall
    ‪9 min drive‬
  • University At Buffalo - North Campus
    ‪10 min drive‬
  • University at Buffalo - South Campus
    ‪12 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

Suite, 2 Queen Beds, Accessible, Bathtub

Suite, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(5 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking (Larger Room;with Sofabed)

Suite, 1 Queen Bed, Non Smoking (Larger Room;with Sofabed)

Suite, 1 Queen Bed, Non Smoking (Larger Room;with Sofabed)

9.4 out of 10
Exceptional
(12 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(52 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

9.2 out of 10
Wonderful
(32 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

8.2 out of 10
Very good
(14 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Bed, Accessible, Non Smoking

Standard Room, 2 Queen Bed, Accessible, Non Smoking

Standard Room, 2 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Buffalo

Located in Buffalo, Best Western Buffalo Inn & Suites is within a 15-minute drive of Walden Galleria Mall and University At Buffalo - North Campus. .This hotel is 8.5 mi (13.6 km) from University at Buffalo - South Campus and 10.9 mi (17.6 km) from Buffalo Museum of Science.

What's nearby

  • Samuel’s Grande Manor - 4 min drive - 3.3 km
  • Walden Galleria Mall - 9 min drive - 11.8 km
  • University At Buffalo - North Campus - 10 min drive - 13.3 km
  • University at Buffalo - South Campus - 12 min drive - 12.6 km
  • Buffalo Zoo - 14 min drive - 16.6 km

Getting around

  • Buffalo-Depew Station - 14 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 14 min drive

Restaurants

  • ‪Cracker Barrel - ‬5 min walk
  • ‪Chili's Grill & Bar - ‬2 min drive
  • ‪APlus at Sunoco - ‬2 min drive
  • ‪Dairy Queen - ‬10 min walk
  • ‪Tully's Good Times - ‬3 min drive

About this property

Best Western Buffalo Inn & Suites

Hotel with free breakfast, in the vicinity of Walden Galleria Mall
Best Western Buffalo Inn & Suites offers 71 accommodations with hair dryers and fans. These individually furnished accommodations include desks and desk chairs. This Buffalo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 71 individually furnished guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include desks and fans, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands.
A complimentary breakfast is included.
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free self parking is available onsite.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (84 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in public areas
  • Lift (112 centimetre wide door)
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Fan
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

Property is also known as

Best Buffalo & Suites Buffalo
Best Western Buffalo Inn Suites
Eva Hotel BW Signature Collection
Best Western Buffalo Inn & Suites Hotel
Best Western Buffalo Inn & Suites Buffalo
Best Western Buffalo Inn & Suites Hotel Buffalo
Eva Hotel Buffalo Airport BW Signature Collection

Best Western Buffalo Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 451 out of 765 reviews
Rating 8 - Good. 188 out of 765 reviews
Rating 6 - Okay. 66 out of 765 reviews
Rating 4 - Poor. 26 out of 765 reviews
Rating 2 - Terrible. 34 out of 765 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

roberto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The building looks new and everything looks in good conditions. The front desk lady was great and she helped us a lot.
Stayed 2 nights in Jun 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean. The bed was very comfortable after a long day traveling. However, the shower could have been designed better. Although it had a rain shower it took awhile to figure out how it worked.
Stayed 1 night in Jun 2025

6/10 Okay

Frances

Travelled with partner
Disliked: Amenities
Room was very small. Especially the bathroom. Bed was comfortable. Air conditioning was good.Was not worth the money that was charged. Would not stay again. Kids running up and down the hallways.
Stayed 2 nights in Jun 2025

10/10 Excellent

Storm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. I only wish they had a pool
Stayed 3 nights in Jun 2025

8/10 Good

Lynn

Travelled with family
Liked: Staff & service
The property was good overall.
Stayed 1 night in Jun 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Elevator wasn’t working and our room was on second floor
Stayed 5 nights in Jun 2025

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was clean and convenient. Breakfast was nice. No complaints
Stayed 1 night in Jun 2025

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in person was awesome! Very comfy beds and very clean.
Stayed 1 night in Jun 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jun 2025

10/10 Excellent

Julio

Stayed 1 night in Jun 2025

6/10 Okay

Ronald

Travelled with partner
Window shade/screen is broken. Could not block outside light.
Stayed 1 night in Jun 2025

10/10 Excellent

Polina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a great stay and really enjoyed it. The bed was clean and comfortable, and the breakfast was surprisingly good — the potatoes and bacon were delicious, which is rare to find at this level of hotel. There’s also a laundry room on the second floor with two washers and two dryers — $3 per load, which is super convenient. A couple of downsides: the street outside is noisy, so it’s hard to sleep with the window open. Also, the showerhead was not great — the water pressure itself was fine (as seen in the sink), but the showerhead made it feel really weak, which made it hard to properly wash my hair. I really hope they replace it. The elevator was also out of service during our stay, so we had to carry our suitcases up the stairs, which wasn’t ideal. Other than that, everything was good, and I’d definitely stay here again despite the shower discomfort.
Stayed 1 night in Jun 2025

10/10 Excellent

Padmanabhan

Stayed 2 nights in May 2025

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area. Quick check in. Walking distance to several restaurants. Nice clean room.
Stayed 1 night in Jun 2025

10/10 Excellent

Lucie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Rene

Stayed 2 nights in May 2025

2/10 Terrible

Erin

Stayed 1 night in Jun 2025

8/10 Good

William

Stayed 2 nights in May 2025

4/10 Poor

Megan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room hadn’t been cleaned when we got there-
Stayed 1 night in Jun 2025

10/10 Excellent

CAROLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience, no complaints. Will stay on my next trip.
Stayed 4 nights in Jun 2025

2/10 Terrible

Kristen

Stayed 3 nights in May 2025

10/10 Excellent

JOSEFINA, Highwood

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is clean and nice, the breakfast is wad good
Stayed 2 nights in May 2025

10/10 Excellent

Gregory, Canton

Stayed 1 night in Jun 2025

4/10 Poor

Sundeep

Travelled with family
Disliked: Staff & service, room comfort

Sleepless family

Fair, decently renovated, but building is aged and it shows with several issues. The HVAC would turn off and on all night with no option on thermostat to run fan continuously that is provided by other hotels. This kept my family up, as were light sleepers. Secondly, the room had a nightlight on the switch which faced directly towards the beds. This nightlight could not be turned off and was a nuisance that prevented a dark room. Lastly, the road noise from the highway and the paper thin walls made it worse. Was hearing trucks and cars passing all night addition to the chatter from the room next door followed by snoring! We all woke up exhausted as we didn’t get a good nights sleep. I would not recommend this hotel as there are better options in the area. What’s the point of a hotel if you can’t get a proper nights rest!
Stayed 1 night in May 2025