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Best Western Buffalo Inn & Suites

2.5 star property

Photo gallery for Best Western Buffalo Inn & Suites

Property amenity
Lobby
Suite, 2 Queen Beds, Non Smoking (with Sofabed)
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View map
50 Freeman Rd, Buffalo, NY, 14221-7204
  • Place, Patriots and Heroes Park
    ‪3 min walk‬
  • Place, Regal Transit Center
    ‪6 min walk‬
  • Place, University At Buffalo - North Campus
    ‪9 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking (Larger Room;with Sofabed)

Suite, 1 Queen Bed, Non Smoking (Larger Room;with Sofabed)

Suite, 1 Queen Bed, Non Smoking (Larger Room;with Sofabed)

9.4 out of 10
Exceptional
(13 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(16 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

9.2 out of 10
Wonderful
(34 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Individually furnished, desk, laptop workspace, free WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Bed, Accessible, Non Smoking

Standard Room, 2 Queen Bed, Accessible, Non Smoking

Standard Room, 2 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

Suite, 2 Queen Beds, Accessible, Bathtub

Suite, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(5 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Individually furnished, desk, laptop workspace, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(55 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Buffalo

Located in Buffalo, Best Western Buffalo Inn & Suites is within a 15-minute drive of Walden Galleria Mall and University At Buffalo - North Campus. .This hotel is 8.5 mi (13.6 km) from University at Buffalo - South Campus and 10.9 mi (17.6 km) from Buffalo Museum of Science.

What's nearby

  • Patriots and Heroes Park - 3 min walk - 0.3 km
  • Regal Transit Center - 6 min walk - 0.6 km
  • Walden Galleria Mall - 7 min drive - 13.6 km
  • University At Buffalo - North Campus - 9 min drive - 15.4 km
  • University at Buffalo - South Campus - 12 min drive - 15.1 km

Getting around

  • Buffalo-Depew Station - 14 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 14 min drive

Restaurants

  • ‪Cracker Barrel - ‬5 min walk
  • ‪Chili's Grill & Bar - ‬2 min drive
  • ‪Dunkin' - ‬9 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Ted's Hot Dogs - ‬16 min walk

About this property

Best Western Buffalo Inn & Suites

Hotel with free breakfast, in the vicinity of Walden Galleria Mall
Best Western Buffalo Inn & Suites offers 71 accommodations with hair dryers and fans. These individually furnished accommodations include desks and desk chairs. This Buffalo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 71 individually furnished guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include desks and fans, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands.
A complimentary breakfast is included.
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free self parking is available onsite.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (84 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in public areas
  • Lift (112 centimetre wide door)
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Fan
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

Property is also known as

Best Buffalo & Suites Buffalo
Best Western Buffalo Inn Suites
Eva Hotel BW Signature Collection
Best Western Buffalo Inn & Suites Hotel
Best Western Buffalo Inn & Suites Buffalo
Best Western Buffalo Inn & Suites Hotel Buffalo
Eva Hotel Buffalo Airport BW Signature Collection

Best Western Buffalo Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 515 out of 872 reviews
Rating 8 - Good. 212 out of 872 reviews
Rating 6 - Okay. 80 out of 872 reviews
Rating 4 - Poor. 27 out of 872 reviews
Rating 2 - Terrible. 38 out of 872 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

shari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Lucero

Stayed 1 night in Oct 2025

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was updated recently. Nice amenities like a nightlight to find the bathroom, an HVAC system that works with a 2-speed fan, and a nice walk-in shower. All this along with the regular niceties like clean rooms and a delicious breakfast. Wonderful stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Todd

Stayed 1 night in Oct 2025

8/10 Good

Sheelagh

Stayed 1 night in Oct 2025

10/10 Excellent

Randa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean! Front desk was friendly!
Stayed 1 night in Oct 2025

6/10 Okay

Mike

Travelled with family
Liked: Staff & service
Overall, I give it an ok. Staff were very friendly. Room’s shower was not so great, more like a mist than a shower. The ice maker for our floor had been removed. Breakfast included bread, muffins, eggs out-of-a-box, paper thin bacon, turkey sausage, waffle maker, and coffee out of a machine that might or might not be working.
Stayed 3 nights in Oct 2025

8/10 Good

Jeffrey

Stayed 1 night in Sep 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities
Bed had a huge brown stain underneath the sheets
Stayed 1 night in Oct 2025

6/10 Okay

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was Excellent…Breakfast was Ok…The One biggest problem was that the Rugs throughout the facility were Disgustingly Stained Everywhere…which was a complete turnoff from the moment we headed to our room, and throughout our stay.
Stayed 3 nights in Sep 2025

6/10 Okay

EILEEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of noise from airplanes and people in the middle of the night. Water pressure was awful. You have to take a longer shower to be able to rinse your hair and such.
Stayed 2 nights in Oct 2025

10/10 Excellent

Akousa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Barb

Stayed 2 nights in Oct 2025

10/10 Excellent

Lindsay

Stayed 1 night in Oct 2025

8/10 Good

Osama

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind, cooperative staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Lucero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything! The property inside and out is clean. There is easy parking and it’s safe. There are plenty of shops and restaurants within walkable distance! The staff is very friendly and welcoming and very helpful. I would definitely visit again!
Stayed 1 night in Oct 2025

6/10 Okay

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Florence

Stayed 1 night in Sep 2025

10/10 Excellent

Drew

Stayed 1 night in Sep 2025

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We 5 people of our family stayed for 01 night. The room was excellent. Breakfast was very good. Highly recommended to stay here.
Stayed 1 night in Sep 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Geraldine

Stayed 2 nights in Sep 2025

8/10 Good

Alain

Stayed 1 night in Sep 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try friendly informative check in staff.
Stayed 3 nights in Sep 2025

8/10 Good

Purity

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sufficient but not fantastic

I was both impressed and disappointed with my room at Best Western. Given the name, you expect a bit more from the hotel. That said, the bed was very comfortable and the room was impeccably clean. The room was on the small side, room only for the queen bed and small desk. The room temperature was regulated by a wall thermostat and seemed to be responsive and kept my room comfortable. The bathroom/shower was the most disappointing. The bathroom was very small with zero counter space for toiletries and the shower was not good. They advertise the rain shower showerheads, which they do have, however, the shower is so small that there is no room to step out from under the showerhead to soap/scrub up or to shampoo your hair. Also, with the shower design, if you use the rain showerhead, the water soaks out through the shower door and leaves a large puddle on the bathroom floor. If you choose to use the regular showerhead, there is almost non existent water pressure. I was also a bit disappointed with the lack of vending machine(s). They do have a "snack" area where you can purchase items but I was unable to find a couple standard items that would be in a machine. Though I did not partake, the continental breakfast appeared to be more than sufficient.
Stayed 1 night in Sep 2025