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Best Western Buffalo Inn & Suites

2.5 star property

Photo gallery for Best Western Buffalo Inn & Suites

Lobby
Lobby
Standard Room, 2 Queen Bed, Accessible, Non Smoking
Exterior
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
50 Freeman Rd, Buffalo, NY, 14221-7204
  • Place, Patriots and Heroes Park
    ‪3 min walk‬
  • Place, Regal Transit Center
    ‪6 min walk‬
  • Place, University At Buffalo - North Campus
    ‪9 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking (Larger Room;with Sofabed)

Suite, 1 Queen Bed, Non Smoking (Larger Room;with Sofabed)

Suite, 1 Queen Bed, Non Smoking (Larger Room;with Sofabed)

9.4 out of 10
Exceptional
(13 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(15 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

9.2 out of 10
Wonderful
(32 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Bed, Accessible, Non Smoking

Standard Room, 2 Queen Bed, Accessible, Non Smoking

Standard Room, 2 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

Suite, 2 Queen Beds, Accessible, Bathtub

Suite, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(5 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(55 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Buffalo

Located in Buffalo, Best Western Buffalo Inn & Suites is within a 15-minute drive of Walden Galleria Mall and University At Buffalo - North Campus. .This hotel is 8.5 mi (13.6 km) from University at Buffalo - South Campus and 10.9 mi (17.6 km) from Buffalo Museum of Science.

What's nearby

  • Patriots and Heroes Park - 3 min walk - 0.3 km
  • Regal Transit Center - 6 min walk - 0.6 km
  • Walden Galleria Mall - 8 min drive - 13.6 km
  • University At Buffalo - North Campus - 9 min drive - 15.4 km
  • Buffalo Zoo - 16 min drive - 18.0 km

Getting around

  • Buffalo-Depew Station - 14 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 14 min drive

Restaurants

  • ‪Cracker Barrel - ‬5 min walk
  • ‪Chili's Grill & Bar - ‬2 min drive
  • ‪APlus at Sunoco - ‬2 min drive
  • ‪Dunkin' - ‬9 min walk
  • ‪Ted's Hot Dogs - ‬16 min walk

About this property

Best Western Buffalo Inn & Suites

Hotel with free breakfast, in the vicinity of Walden Galleria Mall
Best Western Buffalo Inn & Suites offers 71 accommodations with hair dryers and fans. These individually furnished accommodations include desks and desk chairs. This Buffalo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 71 individually furnished guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include desks and fans, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands.
A complimentary breakfast is included.
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free self parking is available onsite.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (84 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in public areas
  • Lift (112 centimetre wide door)
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Fan
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

Property is also known as

Best Buffalo & Suites Buffalo
Best Western Buffalo Inn Suites
Eva Hotel BW Signature Collection
Best Western Buffalo Inn & Suites Hotel
Best Western Buffalo Inn & Suites Buffalo
Best Western Buffalo Inn & Suites Hotel Buffalo
Eva Hotel Buffalo Airport BW Signature Collection

Reviews

Best Western Buffalo Inn & Suites Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 502 out of 852 reviews
Rating 8 - Good. 209 out of 852 reviews
Rating 6 - Okay. 76 out of 852 reviews
Rating 4 - Poor. 27 out of 852 reviews
Rating 2 - Terrible. 38 out of 852 reviews

Reviews

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, amenities
SAFETY, CLEAN
Stayed 1 night in Aug 2025

8/10 Good

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities
Small, nice and clean
Stayed 1 night in Aug 2025

8/10 Good

Vadiraja

Travelled with family
good for passing through.
Stayed 1 night in Aug 2025

8/10 Good

Yograjsinh

Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Brenda, Moore

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, amenities
It was nice
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, property conditions & facilities
Too close to Motel6
Stayed 1 night in Aug 2025

10/10 Excellent

Liya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I strongly recommend this hotel because the staff are diligent, friendly, and always willing to help with everything.
Stayed 1 night in Aug 2025

8/10 Good

Sue

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Do not use the pool

The hotel itself and the room were fine. The serious issue we had was the swimming pool. When we tried to use the pool, the steps and the bottom surface of the pool were so slick that I fell just stepping on the top step. I grabbed the hand rail, which was not secure and swung away from me. I landed on another step and finally tried to stand on the pool floor and it was also very slick. I still have a giant black and blue spot from hitting. I told two different from desk staff about the accident and issue. The first just shrugged it off and said he would let the GM know, showing no real concern at all. The second person showed a bit more concern, but I doubt anything was going to be done. It was very concerning they showed such a lack of concern that a guest could have been seriously injured.
Stayed 1 night in Aug 2025

10/10 Excellent

Liya

Liked: Cleanliness, staff & service, property conditions & facilities
I do recommend Best Western Buffalo Inn and Suit to your guys. This is an ideal place you want to stay!
Stayed 8 nights in Aug 2025

8/10 Good

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Warren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What’s good about is the staff. They’re very welcoming. Great customer service.
Stayed 4 nights in Aug 2025

2/10 Terrible

Richard

Disliked: Cleanliness
Couldn't cancel because I used Expedia.
Stayed 1 night in Aug 2025

8/10 Good

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants were close. Well lit parking lot. Middle of multiple hotels.
Stayed 2 nights in Aug 2025

8/10 Good

Karina

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
AC filters were clogged and dirty. Dust everywhere and body wash, shampoo and Toilet paper were empty. The suite was roomy and had nice bay si does. Breakfast was excellent.
Stayed 2 nights in Aug 2025

10/10 Excellent

Magda

Stayed 1 night in Aug 2025

4/10 Poor

Wesley

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

AC didn’t work

AC didn’t work. The night staff was unable to help but said he would speak to the manager about compensation. Morning staff said they were busy but would call me later in the day. No response after several days
Stayed 1 night in Aug 2025

10/10 Excellent

Leticia

Stayed 3 nights in Jul 2025

10/10 Excellent

Marcel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel 6 next door is a bit sketchy on the east side
Stayed 1 night in Aug 2025

10/10 Excellent

Jae, Leonia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good and kind
Stayed 1 night in Aug 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and the bathroom was also very clean and modern. Parking was very easy as well. The staff were friendly. The bed was comfortable.
Stayed 1 night in Jul 2025

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025