Hawthorn Suites by Wyndham Williamsville Buffalo Airport

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hawthorn Suites by Wyndham Williamsville Buffalo Airport

Indoor pool
Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Exterior
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Free airport shuttle
    Free airport shuttle
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Kitchen
    Kitchen

Explore the area

Map
8005 Sheridan Dr, Buffalo, NY, 14221
  • Eastern Hills Mall
    10 min walk
  • Samuel’s Grande Manor
    4 min drive
  • Millard Fillmore Suburban Hospital
    4 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    17 min drive

Room options

Deluxe Suite, 1 Bedroom, Accessible, Non Smoking (Mobility/Hearing, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Room, Accessible, Non Smoking (Mobility/Hearing, Bathtub)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Bathtub)

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility/Hearing Impaired, Bathtub)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

Deluxe Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 10
  • 4 Double Beds

Similar properties

About the area

Buffalo

When you stay at Hawthorn Suites by Wyndham Williamsville Buffalo Airport in Buffalo, you'll be in the suburbs, within a 15-minute drive of University At Buffalo - North Campus and Walden Galleria Mall. .This hotel is 14.7 mi (23.6 km) from KeyBank Center and 16.9 mi (27.3 km) from Lake Erie.

What's nearby

  • Eastern Hills Mall - 10 min walk - 0.9 km
  • Samuel’s Grande Manor - 4 min drive - 3.7 km
  • Millard Fillmore Suburban Hospital - 4 min drive - 4.3 km
  • University At Buffalo - North Campus - 9 min drive - 9.7 km
  • Walden Galleria Mall - 11 min drive - 11.7 km

Getting around

  • Buffalo-Depew Station - 17 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 17 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Duff's Famous Wings - ‬14 min walk
  • ‪Bar-Bill North - ‬3 min drive
  • ‪Panera Bread - ‬2 min drive

About this property

Hawthorn Suites by Wyndham Williamsville Buffalo Airport

Suburban hotel with free breakfast and airport shuttle service
Hawthorn Suites by Wyndham Williamsville Buffalo Airport offers 98 accommodations with DVD players and coffee/tea makers. Televisions come with pay movies. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 98 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and ovens. Premium TV channels and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Hawthorn Suites by Wyndham Williamsville Buffalo Airport. A complimentary on-the-go breakfast is served daily.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Buffalo? This hotel has 250 square feet (23 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
Guests are offered a complimentary on-the-go breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Basketball
  • Indoor pool

Family friendly

  • DVD player
  • Free cots/infant beds
  • Full-sized fridge
  • Corner/local shop
  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (250 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Firepit

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 122
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 89
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 81

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • DVD player
  • Films for purchase
  • Premium channels
  • TV

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Oven
  • Paper towels
  • Fridge
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Pool access available from 8:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Buffalo-Airport
Staybridge Suites Buffalo Airport
Staybridge Suites Buffalo-Airport Hotel Williamsville
Staybridge Suites Buffalo-Airport Williamsville
Staybridge Suites Buffalo Wil
Staybridge Suites Buffalo Airport
Hawthorn Suites by Wyndham Williamsville Buffalo Airport Hotel
Hawthorn Suites by Wyndham Williamsville Buffalo Airport Buffalo

Hawthorn Suites by Wyndham Williamsville Buffalo Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 341 out of 1002 reviews" "
Rating 8 - Good. 256 out of 1002 reviews" "
Rating 6 - Okay. 177 out of 1002 reviews" "
Rating 4 - Poor. 116 out of 1002 reviews" "
Rating 2 - Terrible. 112 out of 1002 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Sainuddeen

Travelled with family
Do not expect very high standards
Average hotel , pricing is ok, breakfast is very poor. Not up to the minimum international hotel standards. Room is very big and comfortable , parking is free of charge
Stayed 2 nights in Aug 2024

6/10 Okay

Ted

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Good for the price
We really liked the place it was quiet and we really enjoyed the pool and hot tub. The only issue we had was that the sofa bed and two bed in the bedroom were out of date and uncomfortable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Sucel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Monica

Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained, convenient location, good value
Stayed 1 night in Aug 2024

2/10 Terrible

Jo-Ann

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like anything about this property from check in, to the room, the staff even the customer service when I called Expedia to voice my concerns. Will never book here again or use Expedia for travel plans again. Just all around terrible experience.
Stayed 1 night in Aug 2024

2/10 Terrible

Jo-Ann

Travelled with family
As soon as we checked in the staff was rude, the hotel was dirty and smelled. Our room had water stains, it smelled funny and there was bugs in the fridge which was filthy. We went down to ask for a refund to leave and the manager basically said there was nothing he could do for us. We were there to drop our daughter off at college and were so disappointed. Will never stay here or recommend this place to anyone ever
Stayed 1 night in Aug 2024

8/10 Good

Sanit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Stay. Big space. And reasonable price.
Stayed 1 night in Aug 2024

6/10 Okay

Tonia

Travelled with family
Disliked: Property conditions & facilities
The rooms advertised with a sofa bed is ridiculous. The sofa beds are from 1986 and my dog wouldn’t even sleep on that a be comfortable. I booked the king room with sofa bed to accommodate three people and stayed so in the reservation. No sheets or blankets to accommodate the sofa bed were provided.
Stayed 1 night in Aug 2024

8/10 Good

Wenjing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Aug 2024

4/10 Poor

Charlie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Over deoderized room. Elevator buttons broke on 2nd fllr.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Katharine, Sacramento

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The pool area was nice and it was convenient to have some continental breakfast options. While the hotel could use some freshening up, the linens and towels were clean and the beds were comfortable. It isn’t a fancy hotel, but it was sufficient for us to stay there 5 days while visiting family in the area. I think some of the other negative reviews are really about the other guests at the hotel more than the hotel itself.
Stayed 5 nights in Aug 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Marianna

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room was clean, but the overall condition of the room was shabby. The service from the staff was poor. The front desk was empty multiple times when needed.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

4/10 Poor

donna

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
We could not sleep at this hotel its very noisy
Stayed 1 night in Aug 2024

10/10 Excellent

Nalin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again
Stayed 2 nights in Aug 2024

2/10 Terrible

Irving

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Originally booked on second floor - Stench of weed was unbearable. Moved to third floor - Even worse. Room stunk of weed. Curtains were torn and falling off. Soap dispenser torn from the wall - No soap shampoo etc. Closet doors set aside in the room. clothing rod missing shelves missing table lamp - on off switch missing table top stove burners broken. pictures missing from the walls. linens were poor quality nothing good to say. not sure why expedia billed us $70 more than the hotel receipt indicated
Stayed 1 night in Aug 2024

2/10 Terrible

Carmen, Rochester

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I have been holding off writing this review waiting to get a credit for this hotel stay. I paid for a King suite but we had to stay in a Queen due to the broken air conditioning of the room I booked. Well it's been almost 2 weeks and although the manager Ash, spoke to my husband and promised we would get a credit, I haven't received anything. The thing that really really annoys me is that the hotel receptionists really couldn't be bothered and their lack of customer service was so apparent. The first receptionist couldn't approve/process the credit and said that the manager would need to do it the next day. I specifically told him to make sure to make a note, send a message or text to let the manager know. In fact I asked him at least 4 times to do this and he said he would. Of course the next morning when we came downstairs, the next receptionist knew absolutely nothing about the situation. Totally unacceptable. We then had to spend time chasing down managers and we finally got through to the manager and he said that they would definitely provide the credit. Well 10 days later I'm still waiting. I certainly would not recommend this place to anyone.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Melinda

Travelled with family
Liked: Cleanliness, staff & service
Definitely liked how close we were to everything. Dining, shopping, entertainment. Suite was ok. Dated, but still better than some we’ve stayed at. Smell in room upon arrival was very strong (think it was a cleaning product or room spray) either way took your breath away. Staff at checkin were polite and prompt.
Stayed 2 nights in Aug 2024

2/10 Terrible

KENNETH

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet wouldn't flush, we called the front desk and was told to "come get a plunger. We had to remive the tank lid in order for the toilet to flush. The dishwasher was not completely attached to the wall. The floors were dirty. When asked fir a manager several times of our 2 night stay, we were advised non were available. The bathroom in the pool area did not have a light, wires were 2 in the ceiling.Breakfast was sub par, the toaster only toasted 1/2 the toast. Only 1 of the 2 waffle makers worked. I was upset that we could not talk to anyone to express our concern as if thise conditions were acceptable. We will never stay there again.
Stayed 2 nights in Aug 2024

2/10 Terrible

Adam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just not good
I really don’t like leaving reviews, and negative reviews for that matter, but I will say that I do not recommend staying at this establishment. From service, to cleanliness, to things not working, (elevators/washing machines/half of the doors/etc), it was just a horrible experience from the start, especially for $200+ dollars per night. How this hotel had an 8.4 rating is mind blowing. Good A/C is literally the only positive I can muster up. 0 out of 5.
Stayed 2 nights in Aug 2024