I booked a Canadian Fallsview room with the expectation of enjoying a spectacular view, but the experience was extremely disappointing. The falls were barely visible—only partially seen from the far corner of a window, and even then, less than half of the falls could be viewed. At $550 per night, this was a complete waste, as the hotel certainly does not provide the promised “Fallsview” experience. If your purpose is to enjoy the view of the falls, this hotel is absolutely not the right choice.
Adding to the disappointment, no parking is provided for hotel guests. Instead, we were forced to park outside the premises at an additional cost of $55 plus tax, and staff did not even allow luggage drop-off at the entrance. Parking appears to be reserved exclusively for casino patrons and concert attendees, leaving actual hotel guests inconvenienced. Overall, this was one of the worst hospitality experiences I’ve had, and I strongly advise against booking