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Hilton Niagara Falls/Fallsview Hotel & Suites

4.0 star property

Photo gallery for Hilton Niagara Falls/Fallsview Hotel & Suites

4 restaurants, dinner served, Brazilian cuisine
Presidential Suite, 3 Bedrooms | View from room
Presidential Suite, 3 Bedrooms | Living area
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View map
6361 Fallsview Blvd, Niagara Falls, ON, L2G3V9
  • Place, Fallsview Casino
    ‪1 min walk‬
  • Place, OLG Stage at Fallsview Casino
    ‪2 min walk‬
  • Place, Skylon Tower
    ‪5 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪36 min drive‬

Room options

View all photos for Compact King Room Shower Only with City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Compact King Room Shower Only with City View

  • Sleeps 2

View all photos for Compact King Room Shower only with CAN Fallsview

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Compact King Room Shower only with CAN Fallsview

  • Sleeps 2

View all photos for King Studio With Whirlpool And CAN Fallsview

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Studio With Whirlpool And CAN Fallsview

  • Sleeps 4

View all photos for Room, 1 King Bed, City View (Compact, Shower Only)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View (Compact, Shower Only)

7.4 out of 10
Good
(224 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub (US Fallsview)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Jetted Tub (US Fallsview)

8.6 out of 10
Excellent
(152 reviews)
  • Water view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub (Canadian/US Fallsview)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Jetted Tub (Canadian/US Fallsview)

8.4 out of 10
Very good
(163 reviews)
  • Water view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Deluxe Suite, Jetted Tub, Fireplace with Canadian/US Fallsview, Accessible

Two Bedroom Deluxe Suite, Jetted Tub, Fireplace with Canadian/US Fallsview, Accessible

Two Bedroom Deluxe Suite, Jetted Tub, Fireplace with Canadian/US Fallsview, Accessible

  • Water view
  • 51 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Room, Whirlpool Tub with US Fallsview

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two Queen Room, Whirlpool Tub with US Fallsview

8.6 out of 10
Excellent
(73 reviews)
  • Water view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Designer toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Roll-In Shower)

  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Whirpool, US Fallsview)

Studio, 1 King Bed (Whirpool, US Fallsview)

Studio, 1 King Bed (Whirpool, US Fallsview)

8.2 out of 10
Very good
(64 reviews)
  • Water view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, Casino/City View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, Casino/City View)

7.8 out of 10
Good
(17 reviews)
  • City view
  • 51 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, US Fallsview)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, US Fallsview)

8.0 out of 10
Very good
(53 reviews)
  • Water view
  • 51 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms

Presidential Suite, 3 Bedrooms | Living area

Presidential Suite, 3 Bedrooms

  • Water view
  • 65 sq m
  • 1 bedroom
  • Sleeps 9
  • 1 King Bed

View all photos for Two Queen Room, Soaker Tub with Casino/City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two Queen Room, Soaker Tub with Casino/City View

8.0 out of 10
Very good
(73 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room, Jetted Tub with City/Casino View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Room, Jetted Tub with City/Casino View

  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Compact King Room, Shower only with US Fallsview

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Compact King Room, Shower only with US Fallsview

8.6 out of 10
Excellent
(4 reviews)
  • Water view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Compact King Room, Shower only with Canadian Fallsview

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Compact King Room, Shower only with Canadian Fallsview

8.0 out of 10
Very good
(64 reviews)
  • Water view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub (Premium Canadian/US Fallsview)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Jetted Tub (Premium Canadian/US Fallsview)

8.8 out of 10
Excellent
(125 reviews)
  • Water view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible

  • Water view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Room, No view

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two Queen Room, No view

7.4 out of 10
Good
(176 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Studio with Whirlpool and Casino/City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Studio with Whirlpool and Casino/City View

  • Sleeps 4

Accessible Two Queen Room

  • Sleeps 4

View all photos for King Studio with Whirlpool Tub and CAN/US Fallsview

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Studio with Whirlpool Tub and CAN/US Fallsview

  • Sleeps 4

View all photos for Two Queen Room with Whirlpool and US Fallsview

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two Queen Room with Whirlpool and US Fallsview

  • Sleeps 4

View all photos for Two Queen Room with City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two Queen Room with City View

  • Sleeps 4

View all photos for Two Queen Room No View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two Queen Room No View

  • Sleeps 4

View all photos for Two Queen Room with Whirlpool and Casino/City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two Queen Room with Whirlpool and Casino/City View

  • Sleeps 4

View all photos for Two Queen Room with Whirlpool and CAN/US Fallsview

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two Queen Room with Whirlpool and CAN/US Fallsview

  • Sleeps 4

View all photos for King Studio with Whirlpool and US Fallsview

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Studio with Whirlpool and US Fallsview

  • Sleeps 4

View all photos for Two Bedroom Deluxe Suite with Casino/City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two Bedroom Deluxe Suite with Casino/City View

  • Sleeps 6

View all photos for Two Bedroom Deluxe Suite with CAN/US Fallsview

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two Bedroom Deluxe Suite with CAN/US Fallsview

  • Sleeps 6

View all photos for Two Bedroom Deluxe Suite with Premium CAN/US Fallsview

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two Bedroom Deluxe Suite with Premium CAN/US Fallsview

  • Sleeps 6

View all photos for Two Bedroom Deluxe Suite with US Fallsview

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two Bedroom Deluxe Suite with US Fallsview

  • Sleeps 6

View all photos for Premium King Room with Whirlpool Tub Canadian/US Fallsview

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium King Room with Whirlpool Tub Canadian/US Fallsview

  • Sleeps 2

View all photos for 1 King Studio Room, Jetted Tub (US Falls View)

32-inch LCD TV with premium TV channels, TV, pay films

1 King Studio Room, Jetted Tub (US Falls View)

7.6 out of 10
Good
(79 reviews)
  • Water view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

32-inch LCD TV with premium TV channels, TV, pay films

Room, 1 King Bed, Jetted Tub

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub (Canyon View)

32-inch LCD TV with premium TV channels, TV, pay films

Room, 1 King Bed, Jetted Tub (Canyon View)

8.2 out of 10
Very good
(66 reviews)
  • Water view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for King Room with Whirlpool Sofabed Us Fallsview

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Room with Whirlpool Sofabed Us Fallsview

  • Sleeps 4

View all photos for King Room with Whirlpool Sofabed Canadian Fallsview

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Room with Whirlpool Sofabed Canadian Fallsview

  • Sleeps 4

View all photos for King Room with Whirlpool Tub Both CAN/US Fallsview

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Room with Whirlpool Tub Both CAN/US Fallsview

  • Sleeps 2

View all photos for Room, 1 King Bed, Jetted Tub (Canadian/US Fallsview)

32-inch LCD TV with premium TV channels, TV, pay films

Room, 1 King Bed, Jetted Tub (Canadian/US Fallsview)

8.8 out of 10
Excellent
(42 reviews)
  • Water view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Jetted Tub, City View

32-inch LCD TV with premium TV channels, TV, pay films

Studio, 1 King Bed, Jetted Tub, City View

8.6 out of 10
Excellent
(95 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, Canadian/US Fallsview)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, Canadian/US Fallsview)

8.0 out of 10
Very good
(124 reviews)
  • Water view
  • 51 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, Premium CAD/US Fallsview)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, Premium CAD/US Fallsview)

8.8 out of 10
Excellent
(85 reviews)
  • Water view
  • 51 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

View all photos for Two Queen Room, Whirlpool Tub with Canadian/US Fallsview

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two Queen Room, Whirlpool Tub with Canadian/US Fallsview

8.6 out of 10
Excellent
(131 reviews)
  • Water view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room with Whirlpool Tub and US Fallsview

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Room with Whirlpool Tub and US Fallsview

  • Sleeps 2

Similar properties

2 restaurants, lunch served
Embassy Suites by Hilton Niagara Falls Fallsview
  • Pool
  • Spa pool
  • Breakfast included
  • Restaurant
4.1 out of 5, Very good, 13,496 reviews
The price is NZ$281
includes taxes & fees
29 Mar - 30 Mar
Embassy Suites by Hilton Niagara Falls Fallsview

About the area

Niagara Falls

With a stay at Hilton Niagara Falls/Fallsview Hotel & Suites, you'll be centrally located in Niagara Falls, steps from Fallsview Casino and within a 10-minute walk of Skylon Tower. .This casino hotel is 0.8 mi (1.2 km) from Table Rock Welcome Centre and 0.9 mi (1.5 km) from Clifton Hill.

What's nearby

  • Fallsview Casino - 1 min walk - 0.0 km
  • OLG Stage at Fallsview Casino - 2 min walk - 0.2 km
  • Skylon Tower - 5 min walk - 0.5 km
  • Journey Behind The Falls - 6 min walk - 0.6 km
  • Clifton Hill - 16 min walk - 1.4 km

Getting around

  • Niagara Falls Station - 11 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 54 min drive

Restaurants

  • ‪Skylon Tower - ‬4 min walk
  • ‪Overtime Sports Lounge - ‬2 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Niagara Brewing Company Taproom - ‬2 min walk
  • ‪Tim Hortons - ‬2 min walk

About this property

Hilton Niagara Falls/Fallsview Hotel & Suites

Hilton Niagara Falls/Fallsview Hotel & Suites offers 1059 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with pay movies. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 indoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 1059 guestrooms featuring refrigerators and MP3 docking stations. 32-inch LCD televisions with premium TV channels provide entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Try your luck at the casino or dip into one of the 2 indoor pools. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and gift shops/newsstands.
Enjoy Brazilian cuisine at Brasa Brazilian, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Brasa Brazilian - This steakhouse specializes in Brazilian cuisine and serves dinner only.
Corso - This family restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Frontier BBQ Smokehouse - This restaurant specializes in barbecue and serves dinner only. Open select days.
Watermark Fallsview - This fine-dining restaurant serves dinner only. Reservations are required. Open select days.
Wildflower Social - This lobby lounge serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 8.95); wired internet (surcharge)
  • Available in some public areas: WiFi (CAD 8.95)

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CAD 55 per night)
  • Covered parking on site (CAD 80 per day; includes in/out privileges)
  • Secured, covered valet parking on site (CAD 100 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 23 to 27 for adults and CAD 11 to 13 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Brasa Brazilian
  • Corso
  • Frontier BBQ Smokehouse
  • Watermark Fallsview
  • Wildflower Social

Things to do

  • 130 gaming tables
  • 2 indoor pools
  • 24-hour gym
  • 3,000 slot machines
  • Bicycle storage
  • Casino (200,000 square foot of space)
  • Concerts/live shows
  • Shopping

Family friendly

  • 2 indoor pools
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 50 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 23 to 27 for adults, and CAD 11 to 13 for children
  • Fee for in-room wireless internet: CAD 8.95 (rates may vary)
  • Fee for wireless internet in public areas: CAD 8.95 (rates may vary)
  • Covered self parking fee: CAD 80.00 per day (in/out privileges)
  • Covered valet parking fee: CAD 100.00 per night (in/out privileges)
  • Nearby parking fee: CAD 55.00 per night (1312 ft away)
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Falls/Fallsview
Hilton Hotel Niagara Falls/Fallsview
Hotel Hilton Niagara Falls/Fallsview
Niagara Falls/Fallsview Hilton
Hilton Falls/Fallsview
Hilton Niagara Falls/Fallsview Hotel
Hilton Falls/Fallsview Hotel
Hilton Niagara Falls/Fallsview
Niagara Falls Hilton
Hilton Fallsview Hotel Niagara Falls
Hilton Niagara Falls
Niagra Falls Hilton
Hilton Fallsview Niagara Falls
Hilton Hotel Niagara Falls
Hilton Hotel Suites Niagara Falls/Fallsview
Hilton Niagara Falls/Fallsview Hotel & Suites Hotel
Hilton Niagara Falls/Fallsview Hotel & Suites Niagara Falls

Hilton Niagara Falls/Fallsview Hotel & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 6574 out of 13392 reviews
Rating 8 - Good. 2757 out of 13392 reviews
Rating 6 - Okay. 1786 out of 13392 reviews
Rating 4 - Poor. 1097 out of 13392 reviews
Rating 2 - Terrible. 1178 out of 13392 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Ahmad

Liked: Property conditions & facilities
Disliked: Cleanliness
Terrible staff. Long check in lines and dirty rooms. Very over priced for what you get.
Stayed 1 night in Oct 2025

10/10 Excellent

Ayad

Stayed 1 night in Dec 2025

4/10 Poor

Nivethika

Travelled with family, Travelled with family and small children
They only had 1 person on staff for housekeeping for the whole hotel. We waited over 2 hours for the sofa to turn into a bed. I had to send multiple reminders. I informed them ahead of time as well. The house keeper on duty was a sweetheart, but they should hire extra help instead of burdening only one person. What are you guys doing?
Stayed 1 night in Dec 2025

10/10 Excellent

MIchele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to stay in Niagara Falls … highly recommend
Stayed 1 night in Dec 2025

10/10 Excellent

Wlodzimierz

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Patrick

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Room was great
Stayed 1 night in Dec 2025

4/10 Poor

Larysa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
If we are spending that much money on a room, the least you could do is offer free parking for guests or a complimentary breakfast. The tv in the room also did not have a working remote we couldn’t choose a channel
Stayed 1 night in Dec 2025

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room very clean full amenities....just had a cool temperature...thermostat did not work
Stayed 1 night in Dec 2025

6/10 Okay

Genea

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
When carrying bags to the room there are no carts available, they only allow a hotel staff to come with you, get your bags and take them up. We waited 15 minutes for a staff to show up to the carts to take us up.
Stayed 2 nights in Dec 2025

6/10 Okay

Jamie-Lee

Disliked: Staff & service
The rooms were fairly clean, but not what I would expect from a 5-star Hilton property. The wallpaper was peeling off the walls, the fridge took nearly an entire day to get cold, and the furniture was dated and visibly worn. The upholstery was ripped and, frankly, unappealing. Overall, I was very disappointed with the room quality. The only aspect I truly enjoyed was the view. The lobby area and restaurants were visually nice; however, the Fallsview restaurant at breakfast was particularly disappointing. Prices were higher than an average breakfast restaurant, which is expected for a hotel, but the service did not match those prices. Service was slow and unprofessional, parts of our order were forgotten, and meals were initially delivered to the wrong guests. Additionally, the steak and eggs breakfast had to be sent back to the kitchen twice due to being cooked incorrectly—both times the order was wrong. While the view was beautiful, the overall experience did not meet the high-quality standard that was promised. Management did adjust the bill and provided a complimentary pastry box, which was appreciated; however, when visiting a destination like this, the entire experience should reflect a consistently higher level of quality.
Stayed 1 night in Dec 2025

8/10 Good

Brenda

Stayed 1 night in Dec 2025

10/10 Excellent

Athushan

Stayed 1 night in Dec 2025

6/10 Okay

Warren

Travelled with family and small children
Liked: Staff & service
Quality was disappointing relative to price
Stayed 2 nights in Dec 2025

10/10 Excellent

Barry

Stayed 1 night in Oct 2025

8/10 Good

Katie

Stayed 1 night in Dec 2025

2/10 Terrible

Albert

Soundproofing between the rooms is absolutely horrible. Couldnt sleep most of the night because you could hear the next room people talking all night
Stayed 1 night in Dec 2025

10/10 Excellent

Craig

Stayed 1 night in Dec 2025

10/10 Excellent

Diane

Stayed 2 nights in Dec 2025

10/10 Excellent

Ashvita

Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Falls view Hilton. The reception at check in was very helpful and accommodating. Our room is nice and clean, and has a gorgeous view at the Canadian side Falls. We recommend this hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my first experience at Hilton, and how much things are accessible
Stayed 1 night in Dec 2025

10/10 Excellent

Riley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

6/10 Okay

Evan

Stayed 1 night in Dec 2025

6/10 Okay

Dina

Travelled with family
Disliked: Property conditions & facilities
Furniture in the room is dated, rooms need a facelift.
Stayed 2 nights in Dec 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were nice and the staff was excellent. Hotel was connected to shopping, great restaurants and to the casino without having to go outside.
Stayed 3 nights in Nov 2025