Tru by Hilton Williamsville Buffalo Airport

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Williamsville Buffalo Airport

Reception
Lobby
Indoor pool
Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

Explore the area

Map
48 Freeman Road, Building B, Buffalo, NY, 14221
  • Eastern Hills Mall
    3 min drive
  • Samuel’s Grande Manor
    4 min drive
  • Glen Falls
    7 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    14 min drive

Room options

Room, 2 Queen Beds, Accessible (Hearing)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Buffalo

Located in Buffalo, Tru by Hilton Williamsville Buffalo Airport is within a 15-minute drive of Walden Galleria Mall and University At Buffalo - North Campus. .This hotel is 13.6 mi (21.9 km) from KeyBank Center and 15.9 mi (25.6 km) from Lake Erie.

What's nearby

  • Eastern Hills Mall - 3 min drive
  • Samuel’s Grande Manor - 4 min drive
  • Millard Fillmore Suburban Hospital - 7 min drive
  • Walden Galleria Mall - 9 min drive
  • University At Buffalo - North Campus - 11 min drive

Getting around

  • Buffalo-Depew Station - 14 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 14 min drive

Restaurants

  • ‪Cracker Barrel - ‬3 min walk
  • ‪Duff's Famous Wings - ‬4 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Bar-Bill North - ‬3 min drive
  • ‪Burger King - ‬17 min walk

About this property

Tru by Hilton Williamsville Buffalo Airport

Hotel in Buffalo with free breakfast and airport shuttle service
Tru by Hilton Williamsville Buffalo Airport offers 79 accommodations with designer toiletries and hair dryers. LED televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 79 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include irons/ironing boards and blackout drapes/curtains, and housekeeping is provided daily.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Williamsville Buffalo Airport. Quench your thirst with your favorite drink at the bar/lounge. A complimentary self-serve breakfast is served on weekdays from 6:00 AM to 9:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request).
A complimentary self-serve breakfast is served between 6:00 AM and 9:00 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 10:00 AM to 11:00 AM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free self-service breakfast available weekdays 6:00 AM–9:00 AM
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Fitness centre
  • Indoor pool

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch LED TV

Food and drink

  • Fridge

More

  • Free local calls
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Tru by Hilton Williamsville Buffalo Airport Buffalo
Tru by Hilton Williamsville Buffalo Airport Hotel Buffalo

Tru by Hilton Williamsville Buffalo Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1005 reviews" "
Rating 8 - Good. 240 out of 1005 reviews" "
Rating 6 - Okay. 96 out of 1005 reviews" "
Rating 4 - Poor. 41 out of 1005 reviews" "
Rating 2 - Terrible. 32 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at a Tru by Hilton. They clearly are appealing to a younger crowd, but the updated furniture, spotless rooms, and friendly staff have made both my visits flawless. If you need all the bells and whistles of a luxury hotel costing 3-4 times more, don't look here. But if you appreciate a friendly staff and clean, updated room, you can't go wrong with Tru.
Stayed 1 night in Sep 2024

10/10 Excellent

KIMBERLY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TRUly enjoyed our stay.
First time at this hotel and we really enjoyed it. Loved the minimal/modern decor, beds were comfortable. Staff was VERY nice and helpful. Breakfast was really good, a lot of options. We would stay here again.
Stayed 5 nights in Sep 2024

8/10 Good

ARJUN

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room well maintained
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed last night 9-20 - to 9-21. Stay was good. Staff was nice and helpful. Room was really clean.
Stayed 1 night in Sep 2024

8/10 Good

Waleed

Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Nice hotel, comfortable room.
Stayed 1 night in Sep 2024

10/10 Excellent

Sharon L

Super clean, well maintained. Great!
Stayed 1 night in Sep 2024

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service, Friendly Staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Beverley

Travelled with partner
Liked: Property conditions & facilities
We love to stay here when we come to Buffalo. Great location for shopping on Transit Rd. The staff have always been friendly. The amenities are very good as well.
Stayed 1 night in Sep 2024

10/10 Excellent

William, Coto de Caza

Liked: Amenities
All good
Stayed 1 night in Sep 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

10/10 Excellent

Magda, Palmetto Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Good breakfast. Friendly staff. Shuttle from the airport, convenient and friendly driver.
Stayed 1 night in Sep 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff.
Stayed 3 nights in Sep 2024

2/10 Terrible

Hartej

Travelled with family
Disliked: Staff & service
we walked in to the lobby to our room being given away to someone else because they had an issue with the people next door for which the police had to be called. We had to wait 1 HOUR in the lobby for the room those people were staying in to be cleaned for us. It was a horrible experience and we were extremely exhausted from our day and just wanted to rest. We were told by staff to come back in the morning and speak to a supervisor regarding the issue, before checked out we did exactly that. We were told to contact Expedia since we booked through them and ask for a refund. I confirmed twice that the hotel would approve the refund and the supervisor said yes. She even repeated herself when we checked out. I contacted Expedia and they reached out to the hotel and the declined the refund. I tried multiple times to contact the hotel myself and I was put through to a voicemail each time it has now been 10 days and still no one has gotten back to me. I asked Expedia to reach out again because that is ridiculous for the hotel to decline the refund when it was fully promised because of what happens. Expedia said they reached out multiple times as well and the MANAGER declined the refund. The manager was not there and clearly does not care about their customers to say they are not going to give a refund after everything that happened which has been clearly noted in their system and the refund has been promised by a supervisor. Never staying here again.
Stayed 1 night in Aug 2024

6/10 Okay

mike

Travelled with family
Liked: Property conditions & facilities
Liked how close it is to main hwy Breakfast was okay looked better in the picture on your advertising Pool was nice hot tub would make it sooooo nice Beds were terrible our beds both leaned head down mattress was thin so overall average stay we wanted a great experience and left with an okay so for over $800.00 Canadian for a half day Fri all sat all sun and checked out before 6am Sunday We found WAY over priced.Sorry but we travel a lot and have had cheaper stays with Great reviews left after 😑☹️
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice quiet area with bright lobby area. Breakfast was great, fitness area nice. The hotel was in a convenient location. Rooms were clean and well-maintained. Staff was very helpful. Definitely recommend this pet-friendly hotel !!
Stayed 1 night in Aug 2024

4/10 Poor

Sigal

Travelled with family, Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
There was mold in the sink, it's a shame I didn't take a picture, it was so disgusting if visitors saw it they wouldn't want to stay. My children were not allowed to enter the room because I arrived in Iate The lobby the couches are dirty the staff members are not wearing uniforms the cleaners with the hijab is a bit scary the landscaping outside is poor
Stayed 1 night in Aug 2024

8/10 Good

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service
Staff were very friendly. Our check-in was very smooth. The room was tight, though. Also the recreational area could have been better kept. All of the games were either damaged or missing pieces. Breakfast was good, and the staff were friendly, and made sure to constantly refill the breakfast items. The staff definitely helped differentiate this stay.
Stayed 2 nights in Aug 2024

8/10 Good

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel great location
Stayed 2 nights in Aug 2024

4/10 Poor

Jerine

Disliked: Staff & service
What hotel does not have drawers to put your clothes in , small and cramped rooms .
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan C

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Got in late on a Sunday night and left early the next morning, but check in was effortless, the room was quiet, the bed was super comfy, the bathroom was clean, and checkout was a breeze. No issues at all, would definitely stay there again!
Stayed 1 night in Aug 2024

8/10 Good

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024