Book Bugala Island hotels

The staff were really nice and helpful for sure. The place has SO much potential but needs an injection of capital.. so many repairs/upgrades/maintenance needed. Plusses.. its the first resort from the ferry. You can walk there or a 2 minute drive. We were met and escorted (nice) but they need a much better sign out front (or you'd miss it). The pool/s are lovely, very clean and well maintained. A big plus. The rooms are comfortable with nice beds Breakfast was nice. Minuses .. the grounds were shabby.. lots of litter along the shoreline (someone could have been given this task), there were empty bottles just tossed out around a tree near the bar (another personnel flaw). The gardens could have been super nice, but weren't maintained. The other resorts had a gazebo out on a jetty, for sunsets or relaxing.. the one here was unusable due to broken/missing wood and no access possible from the shore (basically abandoned).. The tv in the rooms didnt work (said subscription wasn't paid). Minor damage to the cabins (broken windows etc) No wifi access anywhere on site. Despite these things, it can still be a good base for a getaway or further exploration. Not sure if the run down nature is from management or ownership, but as mentioned, it's not in the same league as the more expensive places .. and it could be.

Lovely pool and location, staff great

Modern, recently built hotel, with the most amazing lake view from our balcony. Surrounded by gardens and forest, with plenty of wildlife, such as birds and monkeys. The hotel has a swimming pool, plus adventure activities, such as zip lining, just a short walk away. Although it isn’t a beachside hotel, it is possible to walk to the beach via a pretty forest route. Similar to other hotels on the island, the staff can arrange to pick you up and drop you off at the ferry terminal, free of charge. My husband and I booked an island getaway for a long weekend, to take a welcome break from work. We found the staff at The Address Resort to be very helpful and proactive about making our stay as comfortable as possible. Our room was very pleasant, with a modern bathroom and lots of lovely hot water. The breakfasts were included in the price of the room, and they were really excellent, with a selection of fruit, juice, omelette, potatoes, pancakes, plus tea or coffee. The hotel has a choice of menu options for other meals, plus a bar available. The only slight inconvenience was that the Airtel Wi-Fi signal was unreliable, (at times a good speed, but not consistent), so if you need access to reliable internet while staying on the island, it’s worth taking a back up solution. We would definitely return to The Address Resort again - we loved it!

All services on time ... great meals and hospitality