DoubleTree by Hilton Hotel New Orleans Airport

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel New Orleans Airport

Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Indoor pool
Serves lunch and dinner
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Gym
    Gym

Explore the area

Map
2150 Veterans Memorial Blvd, Kenner, LA, 70062
  • Cafe Du Monde
    17 min walk
  • Esplanade Mall
    3 min drive
  • Lafreniere Park
    3 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    8 min drive

Room options

One King Bed, Non-Smoking, Accessible

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Refrigerator

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Refrigerator

  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

One King Bed, Non-Smoking, Roll In Shower

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Kenner

When you stay at DoubleTree by Hilton Hotel New Orleans Airport in Kenner, you'll be near the airport, within a 15-minute drive of Caesars Superdome and Canal Street. .This hotel is 11.1 mi (17.9 km) from Tulane University and 11.7 mi (18.9 km) from Smoothie King Center.

What's nearby

  • Cafe Du Monde - 17 min walk - 1.5 km
  • Esplanade Mall - 3 min drive - 2.1 km
  • Pontchartrain Center - 4 min drive - 4.1 km
  • Treasure Chest Casino - 5 min drive - 4.2 km
  • Clearview Mall - 6 min drive - 6.8 km

Getting around

  • New Orleans Union Passenger Terminal - 19 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 8 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Sonic Drive-In - ‬4 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Don Jose's Grill - ‬3 min walk

About this property

DoubleTree by Hilton Hotel New Orleans Airport

Hotel in Kenner with 2 restaurants and airport shuttle service
DoubleTree by Hilton Hotel New Orleans Airport offers 245 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 245 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy American cuisine at River City Creole Grill, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Kenner? This hotel has 12002 square feet (1115 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
River City Creole Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
On The Rocks - This bar specializes in American cuisine and serves lunch, dinner, and light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 14 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 19.95 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • River City Creole Grill
  • On The Rocks

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (12002 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Self parking fee: USD 14 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Airport New Orleans
DoubleTree Hilton Hotel New Orleans Airport
DoubleTree Hilton New Orleans Airport
DoubleTree New Orleans Airport
Hilton Hotel Airport New Orleans
Hilton New Orleans Airport
Hilton New Orleans DoubleTree
Hilton Orleans
Hotel Airport New Orleans
New Orleans DoubleTree Hotel
DoubleTree Hilton Hotel New Orleans Airport Kenner
DoubleTree Hilton New Orleans Airport Kenner
Doubletree New Orleans Airport Hotel Kenner
Doubletree By Hilton Orleans
DoubleTree by Hilton Hotel New Orleans Airport Hotel
DoubleTree by Hilton Hotel New Orleans Airport Kenner
DoubleTree by Hilton Hotel New Orleans Airport Hotel Kenner

DoubleTree by Hilton Hotel New Orleans Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 429 out of 1022 reviews" "
Rating 8 - Good. 285 out of 1022 reviews" "
Rating 6 - Okay. 152 out of 1022 reviews" "
Rating 4 - Poor. 79 out of 1022 reviews" "
Rating 2 - Terrible. 77 out of 1022 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

6/10 Okay

Faren

Liked: Staff & service
Not as clean as it should have been. All of my wipes were dirty when I cleaned my own room upon the arrival. Also, charging for parking without it being stated online (Expedia)
Stayed 3 nights in Aug 2024

4/10 Poor

Lauren Lucy

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
When purchased my reservation, was given wrong room and had to ask to change it to what I initially paid for. The clerk said sometimes it happens. ? ?? Also, when going to check out. Clerk instructed to drop keys into a basket? With many other peoples keys? Seems unorganized to me. Should have guests be able to check out exactly when they need to. Not when the hotel feels it convenient. Still have no gotten my receipt or that I checked out in my emails. Very unprofessional for double tree. Also a few of things in the room were chipped, the shower curtain was cheap and tattered also. Sheets had some little Tiny brown pieces
Stayed 4 nights in Aug 2024

6/10 Okay

Alexander

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Trevor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Aug 2024

10/10 Excellent

Rianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Seth

Business traveller
Disliked: Cleanliness
Room overall was in older and poor condition, bathroom wasn’t very clean overall
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and convenient
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very wonderful place to stay in New Orleans
Stayed 1 night in Jul 2024

8/10 Good

debrunskie

Stayed 1 night in Jul 2024

6/10 Okay

Allen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waited over an hour to be picked up at the airport which was close to the hotel. The swimming pool had lots of leaves and wood pieces in the pool and around on the pool decking.
Stayed 1 night in Jun 2024

8/10 Good

Kenvi

Stayed 1 night in Jul 2024

10/10 Excellent

LISA

Travelled with family and small children
Liked: Amenities
Good hot cookies
Stayed 1 night in Jun 2024

8/10 Good

Preschas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Jonelle

Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Stayed 1 night in Jun 2024

10/10 Excellent

valerie, slidell

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Scott, carencro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to start your vacation
Stayed 1 night in Jun 2024

8/10 Good

Raymond

Business traveller
Liked: Cleanliness, amenities
Ok property. Expected more from a doubletree. Service was excellent. I had a flight cancellation and they were very generous with late checkout.
Stayed 1 night in Jun 2024

2/10 Terrible

Constance

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor customer service at check in.
Stayed 1 night in Jun 2024

10/10 Excellent

Belal

Liked: Cleanliness
Nice
Stayed 6 nights in Jun 2024

8/10 Good

corey

Stayed 1 night in Jun 2024

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Paul

Travelled with partner
Liked: Staff & service
Very noisy, limited food choices. Only highlight was Suzy behind the bar.
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the stay or money
This hotel is not worth the money that I paid for it. The hotel is stale and DATED!! The bathroom looks dirty and the room felt really dirty and stale. The only good thing about the hotel was that they have an airport shuttle and the bed was actually comfortable. The door to the room was loose and you could see through the crack into the walkway. The walls are really thin and the floor squeak. If I could dispute this with my credit card I would!!! I would recommend that you stay somewhere
Stayed 1 night in Jun 2024