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Waterfront Hotel Downtown Burlington

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Waterfront Hotel Downtown Burlington

Lake view
Superior Room, 2 Queen Beds (Park View)
View from property
Fireplace
Lunch and dinner served

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Room service
  • Pool
  • Bar

Explore the area

Map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Spencer Smith Lakefront Park
    1 min walk
  • Pizzaiolo
    1 min walk
  • Burlington Station
    7 min drive
  • Toronto, ON (YYZ-Pearson Intl.)
    39 min drive

Room options

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites by Hilton Burlington Toronto

Pool
Pet-friendly
Parking included
Free WiFi
4.7 out of 5, Exceptional, (657)
The price is NZ$218
for 1 night
includes taxes & fees
17 Jan - 18 Jan
Hampton Inn & Suites by Hilton Burlington Toronto

About the area

Burlington

With a stay at Waterfront Hotel Downtown Burlington in Burlington, you'll be within a 5-minute walk of Spencer Smith Lakefront Park and Lake Ontario. .This eco-certified hotel is 0.2 mi (0.3 km) from Burlington City Hall and 0.3 mi (0.5 km) from Burlington Art Centre.

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk
  • Royal Botanical Gardens - 10 min drive
  • Village Theatre Waterdown - 11 min drive
  • FirstOntario Centre - 14 min drive
  • McMaster University - 18 min drive

Getting around

  • Burlington Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 39 min drive

Restaurants

  • ‪Pepperwood Bistro - ‬1 min walk
  • ‪The Poacher - ‬5 min walk
  • ‪Pizzaiolo - ‬1 min walk
  • ‪I Love Gelato - ‬1 min walk
  • ‪Dickens Pub - ‬3 min walk

About this property

Waterfront Hotel Downtown Burlington

Eco-certified hotel with a 24-hour fitness center and a 24-hour business center
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 129 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a ballroom.
Grab a bite to eat at The Port House Social Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Burlington? This hotel has 5005 square feet (465 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
The Port House Social Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Croatian, English, Hindi, Portuguese, Romanian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (CAD 15.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (5005 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1097 out of 2078 reviews" "
Rating 8 - Good. 520 out of 2078 reviews" "
Rating 6 - Okay. 254 out of 2078 reviews" "
Rating 4 - Poor. 104 out of 2078 reviews" "
Rating 2 - Terrible. 103 out of 2078 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Johan, Oakville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay
Stayed 1 night in Sep 2024

8/10 Good

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good value for our stay
Stayed 3 nights in Sep 2024

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and hotel very good. However I was in room with an adjoining door. Neighbour had TV at very high volume well past midnight, so I was unable to sleep. Very frustrating
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very out dated property. Suite was old, dirty and stained. Bathroom was not clean and still had pink on the walls and tub.
Stayed 1 night in Oct 2024

6/10 Okay

Beverley

Travelled with partner
Liked: Staff & service, amenities
This property is in a good location. However they have no parking. Parking issues - one has to pay a separated price. The carpets are stained and the rooms are dark and noisy.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are what make this place!
Stayed 1 night in Oct 2024

2/10 Terrible

Akbar

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bad old tv with no HD picture quality, 80’ light fixtures, not bright room at all. Won’t recommend to anyone to stay at this hotel. Shawar head was so small, not enough water pressure to enjoy shawar. Worst furniture.
Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I did not like is coming back to the hotel in the evening and having no parking spot.
Stayed 1 night in Sep 2024

6/10 Okay

Margaret

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Efforts to upgrade the hotel was noted; however there were areas where the property was lacking. At check-in no one was at the front desk and staff was off to the side talking amongst themselves. The alcove for breakfast was too small and the food was insufficient for number of guests. Coffee was not replenished for the dining period.
Stayed 1 night in Aug 2024

2/10 Terrible

Gurleen

Stayed 2 nights in Sep 2024

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was easy. Staff were very professional and courteous. Breakfast was very good. Cleaning staff very friendly.
Stayed 2 nights in Sep 2024

8/10 Good

Lisa

Stayed 1 night in Sep 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Sep 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms with beautiful view of the water. Easy smooth check in. Girl at the front desk was.extremely delightful and made the checking in process flawless. Only thing I would suggest would be a washroom on the main floor by reception instead of going downstairs.. makes it more accessible friendly :) Thank you!
Stayed 1 night in Sep 2024

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Carol

Travelled with partner
The proximity to everything
Stayed 1 night in Sep 2024

10/10 Excellent

Kimball A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and staff was courteous
Stayed 1 night in Sep 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Shoushan

Stayed 3 nights in Aug 2024

8/10 Good

David

A good location and excellent staff service
Stayed 1 night in Sep 2024

8/10 Good

Stanley, Tabernash

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

carole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy and great having waterfront restaurant/bar across the oatio
Stayed 1 night in Sep 2024

2/10 Terrible

NADIA

Travelled with family
Disliked: Staff & service, amenities
After calling 2x to verify that we would be checking in after midnight due to our late flight, we arrived at the hotel, only to find very loud dance music coming from the club on premise. We were told it would be no problem for us. We walk down to our room, on the first floor, which was directly ACROSS from the source of music, & looked directly out onto their patio restaurant area filled with lights. With curtains closed, a ton of light was visible- like the beach at noon. We go back to the front desk to ask nicely for a new room, & are told- Nope, Sorry. We are full. So it was "lovely" that they had saved the worst room for us- Room 123. Bonus- the bed in the room was like sleeping on a concrete slab. The next day, in our room getting ready for a memorial service, there are 8 young boys sitting directly outside our window- as in I could have opened the window to pass them the lunch they were clearly waiting on. After seeing me, they started knocking on our window. Repeatedly. Because of course, why not, when you see people in a bedroom that is on the perimeter of the restaurant seating area. Back to the front desk, and we are told- Oh yes, everyone complains about that room! The fact that they were aware of it & gave us this room anyway? Mindboggling & terrible service REALLY?! Why not turn it into a meeting space then? Moved to the 5th floor- where for 2 hrs that night guests proceeded to yell and slam doors from 12 to 2 am. Stay away if you enjoy sleeping!
Stayed 2 nights in Sep 2024