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Waterfront Hotel Downtown Burlington

3.0 star property

Photo gallery for Waterfront Hotel Downtown Burlington

Lake view
Superior Room, 2 Queen Beds (Park View)
Fireplace
View from property
Lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar
  • Pet-friendly
  • Gym

Explore the area

Map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Burlington City Hall
    ‪3 min walk‬
  • Burlington Art Centre
    ‪7 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

Hampton Inn & Suites by Hilton Burlington Toronto

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (692)
The price is NZ$221
for 1 room
includes taxes & fees
17 Mar - 18 Mar
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About the area

Burlington

With a stay at Waterfront Hotel Downtown Burlington in Burlington, you'll be within a 15-minute drive of Lake Ontario and FirstOntario Centre. .This eco-certified hotel is 11.6 mi (18.7 km) from McMaster University and 0.1 mi (0.1 km) from Spencer Smith Lakefront Park.

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk
  • Burlington Art Centre - 7 min walk
  • Royal Botanical Gardens - 10 min drive
  • FirstOntario Centre - 14 min drive
  • Hamilton Convention Centre - 14 min drive

Getting around

  • Burlington Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 39 min drive

Restaurants

  • ‪Pepperwood Bistro - ‬1 min walk
  • ‪The Poacher - ‬5 min walk
  • ‪Pizzaiolo - ‬1 min walk
  • ‪I Love Gelato - ‬1 min walk
  • ‪Dickens Pub - ‬3 min walk

About this property

Waterfront Hotel Downtown Burlington

Eco-certified hotel with a 24-hour fitness center and a 24-hour business center
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 129 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a ballroom.
Grab a bite to eat at The Port House Social Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Burlington? This hotel has 5005 square feet (465 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
The Port House Social Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Croatian, English, Hindi, Portuguese, Romanian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (CAD 22.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (5005 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1141 out of 2147 reviews
Rating 8 - Good. 535 out of 2147 reviews
Rating 6 - Okay. 258 out of 2147 reviews
Rating 4 - Poor. 109 out of 2147 reviews
Rating 2 - Terrible. 104 out of 2147 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jason

Seems it’s on its way out as the TV was antenna only. I was there in the off season but bathroom fans and such were old and in need of update or repair.
Stayed 1 night in Dec 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and friendly staff.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Dec 2024
Room was clean. Cons were the pool was very cold and room pillows and pool towels were hobbit sized (child sized!)
Stayed 1 night in Nov 2024

6/10 Okay

Kathy

Business traveller
Liked: Cleanliness, staff & service, amenities
Great views and friendly staff. Not so great: Inconsistent messaging re: check out time and lumpy beds and tv without a tv guide.
Stayed 1 night in Nov 2024

2/10 Terrible

Jean Luc

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hotel is dated, there are no darkening blinds for the windows. I was kept up till 2am due to the loud music from the bar attached to the hotel. Had to park offsite and pay double parking costs due to the hotel parking area being overtaken by the public. My worst hotel experience ever, at least there were no bed bug.
Stayed 1 night in Nov 2024

10/10 Excellent

Mikyla

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Andre

Business traveller
Liked: Cleanliness, staff & service, amenities
Great place to stay downtown Burlington. Close to everything.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought this hotel was lovely. It is older, but has been tastefully renovated throughout the years. The staff is professional and polite and the manager went out of her way to make us feel welcome. The included breakfast was a bonus! The location is great but the only downside is that parking was a challenge to find at times. Overall a great stay!
Stayed 2 nights in Sep 2024

8/10 Good

Romeo

Liked: Cleanliness, staff & service, property conditions & facilities
TV signal resolution very low.
Stayed 3 nights in Nov 2024

8/10 Good

Natalie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant attached to facility. Clean rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location
Stayed 1 night in Nov 2024

8/10 Good

Wade

Liked: Cleanliness, staff & service
Very easy to check in, park Per friendly and a great walk along the lakefront in the seasonal lights
Stayed 1 night in Nov 2024

6/10 Okay

Jordan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room didn’t have curtains. Second room is in need of a deep clean. Gym facility is in pathetic shape and the flooring on the lowest floor have obviously been damaged by water but it doesn’t appear to be under repair or any plans to repair.
Stayed 1 night in Nov 2024

4/10 Poor

Andrew

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Didn't enjoy the bloodstain on my blanket or the pills I found in my room but otherwise satisfactory stay
Stayed 1 night in Nov 2024

4/10 Poor

Sarabjot

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room beautiful area on the boardwalk to wak, lots of places to eat across the street and some a few min walk.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alicia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the area was ideal. Set in the heart of downtown, nearly everything was within walking distance, and the train station was less than a ten minute drive away. The path along the water was a huge selling feature for us. We enjoyed a daytime walk to the park with our youngest, and an evening romantic stroll as well. Breakfast was free and included. Parking was additional at $15/day which we didn't realize, but not a huge deal. Would go back again.
Stayed 2 nights in Nov 2024

8/10 Good

Nathan

Stayed 1 night in Oct 2024

10/10 Excellent

Philip A

Stayed 1 night in Nov 2024

6/10 Okay

Colleen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was a great location. Parking should be included.
Stayed 1 night in Nov 2024

10/10 Excellent

Sairaga

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 2 nights in Nov 2024

6/10 Okay

Devika

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Joanne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024