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Room type Options Nightly price Book
Presidential Villa
4 King Beds
Room sleeps 8 guests
(up to 7 children)
Select dates to see price
Other room types
Deluxe Suite
38 square metres
1 King Bed and 1 Twin Bed
Room sleeps 2 guests
(up to 1 child)
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Junior Apartment
2 King Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Hotel in Kibuye with a full-service spa and free breakfast

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Laundry facilities
Concierge services

When you stay at Cleo Lake Kivu Hotel in Kibuye, you'll be 28.7 mi (46.2 km) from Nyungwe Forest National Park.

Make yourself at home in one of the 18 air-conditioned rooms featuring Smart televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 11:00 AM.

The front desk is staffed during limited hours. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Concierge services
  • Total number of rooms - 18
  • Laundry facilities
  • Garden
  • Free breakfast
  • Spa services on site
  • Front desk (limited hours)
  • Full-service spa
  • Designated smoking areas
  • Free WiFi
  • Number of restaurants - 1
  • Number of outdoor pools - 1
  • Designated smoking areas (fines apply)
  • Free self parking
  • Number of bars/lounges - 2
  • Number of coffee shops/cafes - 1
  • Daily
  • Free cooked-to-order breakfast
  • Firepit
  • Banquet hall
  • Firewood (free)
  • Uncovered parking
  • Secured parking
  • Outdoor furniture
  • No accessible shuttle
  • Number of accessible parking spaces 2
  • Registration desk height (inches) - 39
  • Registration desk height (centimetres) - 100

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Separate dining area

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • Swahili

Parking

Free self parking

Room Amenities

Cleo Lake Kivu Hotel offers 18 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations offer separate dining areas. Memory foam beds feature premium bedding. A pillow menu is available. 60-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Kibuye hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Designer toiletries
  • Desk
  • Premium bedding
  • Separate sitting area
  • Pay films
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Wireless internet access
  • Access via exterior corridors
  • Bidet
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Separate bathtub and shower
  • Separate dining area
  • Cable TV service
  • Free WiFi
  • Memory foam mattress
  • Pillow menu
  • TV size 60
  • TV size (measurement) inch
  • Rainfall showerhead
  • Towels provided
  • Linens provided
  • Smart TV
  • Netflix
  • Free tea bags/instant coffee
  • Soap
  • Shampoo
  • Toilet paper
  • Chef
  • Electrical adaptors/chargers
  • Streaming services
  • Laptop-friendly workspace
  • Paper towels
  • Mini-fridge
  • Heated floor
  • Wardrobe
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • WiFi speed - 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Hardwood flooring in room

Where to Eat

A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 11:00 AM.

Cleo Lake Kivu Hotel has a restaurant on site.

Nearby Things to do

Recreational amenities at the hotel include an outdoor pool.

Spa Services

  • Body treatments
  • Facial treatments
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Thai massage

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.

No lifts

Front desk opens daily at 7:30 AM

Front desk closes daily at midnight

Debit cards not accepted

Staffed front desk

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are not provided with hand sanitiser

Social distancing measures are not in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are not available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service not has not been amended for enhanced safety

Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Hotel Names

  • Cleo Lake Kivu Hotel Hotel
  • Cleo Lake Kivu Hotel Bwishyura
  • Cleo Lake Kivu Hotel Hotel Bwishyura

We should mention

Contactless check-out is available.

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