The only thing I could think of to complain about was the location of the TV near the ceiling! But who goes to Santillana del Mar to watch TV! In all other respects, large,well-appointed room, large, well-equipped bath (Jacuzzi), large, comfortable (somewhat firm) bed, excellent breakfast, reasonable dinner price abd quality and first-rate service from busy, limited staff combined to make this a four star experience at a two star price. Highly recommended.