The hotel leaves much room for improvement.
The service is poor, the staff are not cordial, and super inflexible.
I come to Cádiz every month for business, and this time I needed to change my trip by one day because the operation was delayed. The hotel refused, I paid for a night without being there, and I could not stay an extra day. Due to the hotel's policy of not shifting a simple reservation by ONE day, the hotel not only loses a customer, but also several colleagues of mine who will attend in Cadiz and will certainly receive a negative recommendation.
A lack of courtesy, sensitivity, professionalism, and sense of fairness. I hope the €150 you gained at my expense was worth it.
Besides that, the hotel structure is old, with only one very slow elevator, the bathroom is poorly designed and doesn't even have a glass shower door, but rather dirty and yellowed curtains. There is a pillar between the toilet and the bidet, no cabinet under the sink.
A horror show.
As for the gym, it’s not even worth mentioning. It has a treadmill, a broken elliptical machine, stationary bikes, and a bench: absolutely no dumbbells, not even a mat for stretching.
Lastly, the garage looks like something out of a horror movie. The entrance is through a super tight car elevator, and the garage has no ventilation at all. They could easily rename the garage to a sauna.
Summary: I do not recommend this place. This dump couldn't even be classified as a 3-star hotel, let alone 4.